James Hobbs | Page 7

In and out the door in less than two hours replacing trunk hinges . .thanks Doug trunk hinges . .thanks Doug More

by DOUGEBLEN Verified Customer Verified Customer

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The service mgr was excellent and very personable. He explained in detail what was done. He explained in detail what was done. More

by scstokes3 Verified Customer Verified Customer

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Med Center Mazda is my first choice for maintenance for our Mazda 6 Great Mazda dealership our Mazda 6 Great Mazda dealership More

by johnlove.love Verified Customer Verified Customer

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Med Center Mazda offers exceptional courtesy and convenience, creating a seamless, customer-friendly experience with timely service and professional care convenience, creating a seamless, customer-friendly experience with timely service and professional care More

by pittmanj9400 Verified Customer Verified Customer

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Everyone is very professional and knowledgeable, my vehicle was fixed quickly and right the first time. Would highly recommend! vehicle was fixed quickly and right the first time. Would highly recommend! More

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Nicest employees at any dealership. From management to sales to repair and maintenance. Have NEVER been disappointed in dealing with anyone there. From management to sales to repair and maintenance. Have NEVER been disappointed in dealing with anyone there. More

by Mikebolin1001 Verified Customer Verified Customer

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I recently brought my daughter’s car in for service and received a note stating it needed new tires. I called twice and left a voicemail for my service advisor to discuss the options—especially given the c received a note stating it needed new tires. I called twice and left a voicemail for my service advisor to discuss the options—especially given the car has only 26,000 miles—but never received a return call. Instead, I received a text message stating the price was non-negotiable as it was set by Mazda, with no further follow-up. At that point, I chose to purchase tires from a provider who took the time to speak with me and valued my business. Lack of communication cost your store a sale. I hope this feedback helps improve the experience for your future ustomers More

by sddubrinsky Verified Customer Verified Customer

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The conversation I had with the woman who made my appointment was delightful. We talked through my needs and it was determined that I would drop off the car and leave it while I was on vacation. I appointment was delightful. We talked through my needs and it was determined that I would drop off the car and leave it while I was on vacation. I entered the service door that scheduled Saturday and was met with a stressed out service rep, who questioned my arrival. In short, I felt scolded. They say first impressions are everything so because of how I was (un)welcomed in the service door, I won’t be back. Car repair is a service business, customers get to choose where they spend their money, so unless I have a recall, I will not be returning. And as much as I’ve enjoyed driving my Mazda, this experience has made me ready to look for another make if/when the time comes. More

by Holly Simmons Verified Customer Verified Customer

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Professional service. They were incredibly efficient and effective in servicing my car. The video overview is very informative. And they provided a comfortable space where They were incredibly efficient and effective in servicing my car. The video overview is very informative. And they provided a comfortable space where I could wait and get work done. More

by MissyB Verified Customer Verified Customer

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Mercer is the best dealership experience we have ever had. Joey is the best salesperson. He is very knowledgeable about Mazda vehicles and is just an amazing human being. Our extended family has purchase had. Joey is the best salesperson. He is very knowledgeable about Mazda vehicles and is just an amazing human being. Our extended family has purchased nearly 10 cars from Joey. The management staff is also fantastic. Any challenges we have faced, which have been very few, were addressed immediately with the highest level of service. MedCenter always exceeds our expectations More

by buck2372006 Verified Customer Verified Customer

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