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James Hobbs

Overview Reviews (1269) Inventory (267)

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James Hobbs

James Hobbs | Page 87

Service Advisor

Med Center Mazda

80 Drivers Mart Way
Pelham, AL 35124

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4.6

1,269 Reviews

Overview Reviews (1269) Inventory (267)

Dealership Experience

15 yrs, 4 mos

4.6

1,269 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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1269 Reviews of James Hobbs

April 27, 2022

Dealership Rating

Employee Rating

I love the communication interaction immediately with your service advisor by text., unfortunately I was told the system wasn’t working because I didn’t get the video I usually get. Otherwise the service your service advisor by text., unfortunately I was told the system wasn’t working because I didn’t get the video I usually get. Otherwise the service was great as always. More

by aimalone7095

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 28, 2022 -

Med Center Mazda responded

Really glad you had a positive experience. Thanks for reviewing. We'll be sure to get the video working for next time. We will share this with the team!

April 26, 2022

Dealership Rating

Employee Rating

The company was Great, Respectful, Easy to work with and got my car back to me in a timely manner. got my car back to me in a timely manner. More

by Vjones

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Bim Songer, Cory Jones 👍👍

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Apr 27, 2022 -

Med Center Mazda responded

Thank you for choosing us to service your vehicle! We appreciate the kind words regarding our staff, and we look forward to seeing you again!

April 26, 2022

Dealership Rating

Employee Rating

Service was excellent they got in and out efficiently. Contacted me in advance with any before they did repairs and gave pricing. Contacted me in advance with any before they did repairs and gave pricing. More

by larry.graham57

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Bim Songer

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Apr 27, 2022 -

Med Center Mazda responded

Larry, Thank you for choosing us to service your vehicle! We appreciate the kind words regarding our staff, and we look forward to seeing you again!

April 26, 2022

Dealership Rating

Employee Rating

I like the video they sent me to show my car’s inspection. They also have a nice waiting room. inspection. They also have a nice waiting room. More

by KMAC1589

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Bim Songer

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Apr 27, 2022 -

Med Center Mazda responded

Thanks for the review, Hope to see you again in the near future!

April 23, 2022

Dealership Rating

Employee Rating

I’m pleased with the customer service staff, very helpful and attentive and even that I showed up without an appointment, the waiting time was short, and they did the full service. Thank you Mazda. and attentive and even that I showed up without an appointment, the waiting time was short, and they did the full service. Thank you Mazda. More

by Luz Marina Mann

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Rubin Lapidus , Bim Songer

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Apr 25, 2022 -

Med Center Mazda responded

So glad you had a great experience, Luz. Have a wonderful day!

April 22, 2022

Dealership Rating

Employee Rating

Fast, friendly service at a reasonable price. Love the video showing the inspection. Highly recommend! Love the video showing the inspection. Highly recommend! More

by bfrederick

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Bim Songer

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Apr 25, 2022 -

Med Center Mazda responded

We appreciate the review. Thanks for taking the time. We look forward to serving you again soon!

April 19, 2022

Dealership Rating

Employee Rating

Comfortable waiting area and nice staff. Work was completed timely and with great information regarding my vehicle and repairs. Work was completed timely and with great information regarding my vehicle and repairs. More

by walddog

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Bim Songer

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Apr 20, 2022 -

Med Center Mazda responded

Thank you for trusting us with your vehicle, We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

April 19, 2022

Dealership Rating

Employee Rating

Excellent service in a timely manner. Nice, relaxing wait area with snacks, water, coffee and soda. Nice, relaxing wait area with snacks, water, coffee and soda. More

by dwatts_dmi

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Bim Songer

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Apr 20, 2022 -

Med Center Mazda responded

This is great to hear! Thanks for reviewing us and we hope to work with you again. Drive safe!

April 18, 2022

Dealership Rating

Employee Rating

The new video of the mechanic going over all the parts that may be causing the problem was so detailed! Turns out my fuel injectors where over due for a cleaning. Awesome job Med Center Mazda! that may be causing the problem was so detailed! Turns out my fuel injectors where over due for a cleaning. Awesome job Med Center Mazda! More

by MOOCAT16

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Apr 19, 2022 -

Med Center Mazda responded

Thank you for choosing us to service your vehicle! We appreciate your business and look forward to your next visit. Please let us know if there is anything else we can assist you with. Safe travels!

April 16, 2022

Dealership Rating

Employee Rating

I really liked the text messages during the service so I could decide and nothing was a surprise. could decide and nothing was a surprise. More

by angiq2

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Bim Songer

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Apr 18, 2022 -

Med Center Mazda responded

Thank you for trusting us with your vehicle! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

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