James Hobbs
James Hobbs at Med Center Mazda

James Hobbs | Page 93

Service Advisor

Med Center Mazda

80 Drivers Mart Way
Pelham, AL 35124

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4.6
1,269 Reviews

Dealership Experience

15 yrs, 4 mos

4.6

1,269 Reviews

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1269 Reviews of James Hobbs

March 07, 2022

Dealership Rating
Employee Rating

Friendly and professional staff. Always a pleasure to deal with and I know I can trust them with my car. More

by nancystrickland522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bim Songer, Kenny

Mar 08, 2022

Med Center Mazda responded

Thanks for the kind words! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

March 07, 2022

Dealership Rating
Employee Rating

It's very clean & comfortable inside! ! Everyone provides professional & exceptional customer service!! After the inspection, they provide a video with detailed information about what your More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 08, 2022

Med Center Mazda responded

Thanks for the kind words, Dee! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

March 07, 2022

Dealership Rating
Employee Rating

Never been to a better, nicer, friendlier dealership. We caught up with Rubin who remembered us from a year ago when he sold us our car. The service department was super friendly and I love getting a vid More

by jgarner1070
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rubin Lapidus

Mar 08, 2022

Med Center Mazda responded

Thank you for trusting us with your vehicle! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

March 07, 2022

Dealership Rating
Employee Rating

Didn’t ask for the tires to be rotated but they did it anyhow, and charged me. More

by spaztech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bim Songer

Mar 08, 2022

Med Center Mazda responded

Thank you for your feedback. We apologize that you were charged for a service you did not ask for. We would love to discuss this with you and get this addressed as soon as possible. When convenient, please contact our General Manager, Chris Martin, at cmartin@medcentermazda.com.

March 05, 2022

Dealership Rating
Employee Rating

Good timely service. Great at the sale and even better afterwards. The vehicle , a CX-5, is fuel efficient with power for the city, highway or back roads. More

by droptical
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bim Songer

Mar 07, 2022

Med Center Mazda responded

Thank you for trusting us with your vehicle! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

March 03, 2022

Dealership Rating
Employee Rating

I find the process of scheduling my appointment in line, dropping off and picking up very easy. Reasonable pricing too. More

by Salzburn78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bim Songer

Mar 04, 2022

Med Center Mazda responded

Really glad you had a positive experience. Thanks for reviewing. Have a great day!

March 01, 2022

Dealership Rating
Employee Rating

My CX5 received body work from the collision center. I am very pleased with the work done. My car was then taken to the service center where it was detailed. I picked my car up to it smelling like a new More

by latoy92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bim Songer

Mar 02, 2022

Med Center Mazda responded

Thanks for the kind words! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

March 01, 2022

Dealership Rating
Employee Rating

Clean. Friendly staff. Complimentary beverages and snacks while you wait on your vehicle to be serviced. More

by Grady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2022

Med Center Mazda responded

Hi Grady, thank you so much for the review. Have a wonderful day!

February 28, 2022

Dealership Rating
Employee Rating

Service people were very courteous and efficient. Great communication was appreciated I’ll definitely be back. More

by kathleen.lovelady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bim Songer, Joe

Mar 01, 2022

Med Center Mazda responded

Thanks for the great review. We will share this with the team!

February 28, 2022

Dealership Rating
Employee Rating

The service is great. They were running a bit behind on Saturday and the service advisor, on his own, gave me a discount for the inconvenience. Plus, they have free coffee More

by Voodoojoe21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bim Songer

Mar 01, 2022

Med Center Mazda responded

Thank you for choosing us to service your vehicle! We apologize for the extra wait but are glad to hear that you had a pleasant time during your visit. We try our best to be accurate with our estimates but sometimes things happen. We appreciate the kind words and we look forward to seeing you again!

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