James Hobbs
James Hobbs at Med Center Mazda

James Hobbs | Page 94

Service Advisor

Med Center Mazda

80 Drivers Mart Way
Pelham, AL 35124

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4.6
1,269 Reviews

Dealership Experience

15 yrs, 4 mos

4.6

1,269 Reviews

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1269 Reviews of James Hobbs

February 28, 2022

Dealership Rating
Employee Rating

Always excellent service from the mechanics to the associate at checkout. They go above and beyond every time. More

by cjm.2ndg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bim Songer

Mar 01, 2022

Med Center Mazda responded

Thank you for choosing us to service your vehicle! We appreciate the kind words regarding our staff, and we look forward to seeing you again!

February 28, 2022

Dealership Rating
Employee Rating

I love med Center Mazda. The People are fantastic and the service is the best anywhere I have ever had my car serviced. I would definitely recommend you us this wonderful dea More

by bobbielovesarnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Will Lastrapes, Adam Eaves

Mar 01, 2022

Med Center Mazda responded

Thanks for taking time out of your day to review us. We greatly appreciate the kind words and will be sharing this with the team. Please let us know if you have any questions. We look forward to serving you again soon!

February 24, 2022

Dealership Rating
Employee Rating

Extremely polite and efficient service department. Service has always been on par. I would highly recommended Med Center Mazda. More

by MANDA.L.BAILEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 25, 2022

Med Center Mazda responded

Thanks for the awesome review, Manda. We're glad to hear that you had a fantastic experience with our service department. We look forward to working with you again in the future and please reach out if you have any questions. Safe driving!

February 23, 2022

Dealership Rating
Employee Rating

Received a text message update upon completion of service along with a list of the condition of items checked. More

by fcstephenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bim Songer

Feb 25, 2022

Med Center Mazda responded

Thanks for the great review. Hope you have an amazing day!

February 23, 2022

Dealership Rating
Employee Rating

Very good service with this visit have no complaints at this time. Overall went well More

by franceschastain1203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bim Songer

Feb 24, 2022

Med Center Mazda responded

Thanks for taking time out of your day to review us. Hope you have an amazing day!

February 23, 2022

Dealership Rating
Employee Rating

I tried calling the service dept several times before showing for my appt. I had left work early and drove from trussville. The person working the counter in the service dept was ignoring the calls. Whe More

by caroline.stewart87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 14, 2022

Med Center Mazda responded

Caroline, Thank you for your feedback. We apologize that your first visit was less than ideal. This is not the experience we want our customers to have. We're glad to hear that James was pleasant during your return visit. We would love to discuss the details of your first visit so that we can improve. When convenient, please reach out to our General Manager, Chris Martin, at cmartin@medcentermazda.com.

February 21, 2022

Dealership Rating
Employee Rating

This dealership has been my go to for three Mazda vehicles. The salesman, Rubin Lapidis, goes above and beyond to make the whole car buying/leasing process a smooth and worry free experience. I hope More

by Newmanlaw07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rubin Lapidus, Adam Eaves

Feb 22, 2022

Med Center Mazda responded

Thanks for taking the time to review us. We're happy to hear that our service has been fantastic over your last few visits. We look forward to working with you again next time. Have a great day!

February 18, 2022

Dealership Rating
Employee Rating

It’s super easy making appointments and dropping off. I enjoy receiving the video. Check out is easy as well. More

by Salzburn78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bim Songer

Feb 22, 2022

Med Center Mazda responded

Thanks for leaving us a review! We're glad to see that our process is quick and easy. We hope to see you again in the future. Safe travels!

February 18, 2022

Dealership Rating
Employee Rating

Fantastic work on my car, and also great customer service. Thank you guys for keeping me updated as well! More

by lallen7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bim Songer

Feb 22, 2022

Med Center Mazda responded

Thanks for leaving us a review. We're happy to hear that your experience was amazing. We look forward to working with you again in the future. Thank you for your time.

February 17, 2022

Dealership Rating
Employee Rating

I was early, no problem for them, got in and out ,stayed ahead of schedule for the day, much appreciated More

by michael.connolly
Recommend Dealer
Yes

Other Employees Tagged: Bim Songer

Feb 22, 2022

Med Center Mazda responded

We appreciate the review, Michael. Thanks for taking the time. See you next time!

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