Dealership Experience
13 yrs, 5 mos
974 Reviews
Write a Review974 Reviews of James Hobbs
November 15, 2019
Good service at a convenient location I have always had good service at this dealer. It is convenient and it has a nice place to wait for your vehicle. I feel like they care about good ser I have always had good service at this dealer. It is convenient and it has a nice place to wait for your vehicle. I feel like they care about good service. More
Other Employees Tagged: Barry Sundman
November 14, 2019
No appointment, but in/out in a good time. Even though I did not have an appointment, I had to bring my car in to get a flat fixed. The service department was able to get me in and out pretty Even though I did not have an appointment, I had to bring my car in to get a flat fixed. The service department was able to get me in and out pretty quickly. More
November 07, 2019
Always a pleasure Have always had great service from this dealership. It is not convenient for me to come to this location but I always do, which should speak volumes. Have always had great service from this dealership. It is not convenient for me to come to this location but I always do, which should speak volumes. Also had a great experience from the sales side when I purchased the car. More
October 29, 2019
Maintenance Visit I came in to get my 60,000 miles maintenance done. Staff was very friendly & ready to help in any way they could. Also was able to use my 50% off c I came in to get my 60,000 miles maintenance done. Staff was very friendly & ready to help in any way they could. Also was able to use my 50% off coupon for a set of new wiper blades. I’m currently on my 2nd Mazda & have always been very pleased w/Med Center Mazda’s service department. Anytime I’m there if my sales person is working, he always takes time to come say hello & chat a minute. Very personable. More
Other Employees Tagged: Joey Chance, Adam Eaves , Barry Sundman
October 21, 2019
Predictable We always appreciate the predictable and professional routine of our experiences with the service department. From the drop off to the pick up the f We always appreciate the predictable and professional routine of our experiences with the service department. From the drop off to the pick up the flow is seamless. More
Other Employees Tagged: Billy Mansel , Barry Sundman
October 18, 2019
routine service Scheduling via web site was easy. Service was timely. I appreciated the friendly staff and the nice facility after the remodeling! Also, the cookie wa Scheduling via web site was easy. Service was timely. I appreciated the friendly staff and the nice facility after the remodeling! Also, the cookie was a nice touch! More
Other Employees Tagged: Barry Sundman
October 16, 2019
Always best service They never disappoint! Great team! Always helpful! Barry and James are the best! By the time I got to work everything was done and my car was rea They never disappoint! Great team! Always helpful! Barry and James are the best! By the time I got to work everything was done and my car was ready! More
Other Employees Tagged: Barry Sundman
October 15, 2019
in and out I was 15 late for service appointment, but thankfully they were not! in and out in less than half an hour on recall service. Everyone was so nice an I was 15 late for service appointment, but thankfully they were not! in and out in less than half an hour on recall service. Everyone was so nice and efficient. The updated facility was great, complete with hospitality area. Was back to work on time! More
Other Employees Tagged: Barry Sundman
October 09, 2019
Still pretty great Don’t like the new waiting area. The old one was much better, closed in, conducive to conversation with strangers. I have actually made friends ther Don’t like the new waiting area. The old one was much better, closed in, conducive to conversation with strangers. I have actually made friends there that I Keep in touch with. The new one, too open, too big, too .??i liked the vending machines in the old one. I am diabetic and now you only have one diet choice, Coke Zero which tastes like CRAP, especially out of a can. Really? I don’t drink canned drinks at all. Nasty. Get a machine back in there with bottles and choices. Also more choices for snacks too. I don’t mind paying. TV too wide open too. Feel like if you turn it loud enough to hear you are disturbing the whole place. Just didn’t like the new waiting area at all. Don’t like the chairs either. Is there any way you can put it back smaller and with the old chairs. Any way, the only good part is having the WIFI, that is great and perfect. Don’t ever take that away. The only other thing is I didn’t like the call me to ask if I wanted to do an extra needed service on my car. The guy called. I was talking to one of your salesmen and didn’t recognize the number so didn’t answer. Just happened to check the voicemail. Sometimes I don’t do that for hours. I am right there. Only a few feet. Walk out there and find me and ask me what I want to do like you used to. That really was stupid. I didn’t check my voice mail till nearly 30 min after he left the message, and I did want the extra repair done, but that prob added 30-40 minutes to my stay.for not knowing quicker. Get off your duff and go find your customers, don’t call me on my cell phone. overall I love Mazda and the service. I like that you make appointments and keep on time with them. In my opinion y’all had it durn near perfect and changed it. Quit trying to make everything “elegant” and just let it be warm and friendly. Same with the cars. I hate the new CX5. Had thought I might get another but it looks too plain like a box since you took the swoop out of the side and made it a little longer I think. Or maybe it just looks that way with no cute, sporty swoop. And the inside is ugly too. I liked the big easier to get to buttons for hvacsystem, now it looks like a radio. The screen is too high sticking up in the middle and those pointed end air vents with chrome around are atrocious. Lol. Won’t be buying one of these ugly “elegant” things. Again you had something great should have left it alone, maybe just get a few new colors or so. Shouldn’t have changed the style More
Other Employees Tagged: Joey Chance , Barry Sundman
October 03, 2019
great ! good job. work done on time and below the price that I expected. everyone courteous . I will recommend your company to my friends. keep up the good wo good job. work done on time and below the price that I expected. everyone courteous . I will recommend your company to my friends. keep up the good work... More
Other Employees Tagged: Barry Sundman