James Hobbs
James Hobbs at Med Center Mazda

James Hobbs | Page 96

Service Advisor

Med Center Mazda

80 Drivers Mart Way
Pelham, AL 35124

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4.6
1,269 Reviews

Dealership Experience

15 yrs, 4 mos

4.6

1,269 Reviews

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1269 Reviews of James Hobbs

February 08, 2022

Dealership Rating
Employee Rating

Friendly and knowledgeable personnel at the Mazda center. The customer waiting area is comfortable and has snacks . More

by Little
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 09, 2022

Med Center Mazda responded

Thanks for your 5-star review! We're happy to hear that you had a great experience with us and enjoyed the waiting area. We hope to see you again in the future.

February 08, 2022

Dealership Rating
Employee Rating

Always courteous and friendly. Do miss having cars in the showroom to look at, though More

by julie.gilliom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bim Songer

Feb 09, 2022

Med Center Mazda responded

Thanks for your 5-star review, Julie. We're sorry that we didn't have cars to look at in our showroom but, we are pleased to hear that our team was courteous and friendly. We hope to see you again in the future!

February 08, 2022

Dealership Rating
Employee Rating

Nice waiting area with drinks and snacks, definitely incentive for me to get my car serviced there since I can wait in comfort. However, price charged on a blown bulb was higher than what I was quoted More

by UAARIEL
Recommend Dealer
Yes
Feb 09, 2022

Med Center Mazda responded

Thanks for your feedback. We're sorry that your visit wasn't fully 5-stars. We try to be transparent when performing a service but sometimes costs can be higher than the estimation. We'll gladly go over any concerns and would love to hear more about your situation directly. When convenient, please contact our General Manager, Chris Martin at cmartin@medcentermazda.com.

February 07, 2022

Dealership Rating
Employee Rating

They're quick and efficient, the waiting area is nice and comfortable, and I'm always treated well. I especially like and appreciate Mr. Hobbs More

by roseberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 08, 2022

Med Center Mazda responded

We're happy to hear that you enjoyed your visit. We'll share your comments with the team. We look forward to serving you again in the future.

February 07, 2022

Dealership Rating
Employee Rating

Med center Mazda goes above and beyond to meet your expectations. Someone is always available to answer questions or assist. They make me want to choose Mazda forever! More

by hannashelley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bim Songer

Feb 08, 2022

Med Center Mazda responded

Hello, that’s wonderful to hear. Thanks so much for leaving us a review. Hope to see you again in the near future!

February 06, 2022

Dealership Rating
Employee Rating

We use Med Center Mazda for service on both of our Mazda autos. The online scheduling system is easy to use and the work is always completed within a reasonable time. Prices are not inflated like other serv More

by kwhwoodstix2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bim Songer, New service advisor, Joe.

Feb 07, 2022

Med Center Mazda responded

Thanks for the kind words. Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

February 04, 2022

Dealership Rating
Employee Rating

Always have a great service experience when bringing my car in. I really appreciate the full walk around video and the texting features. More

by Destin Stephens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bim Songer

Feb 07, 2022

Med Center Mazda responded

Destin, Thank you for choosing us to service your vehicle! We appreciate your business and look forward to your next visit. Please let us know if there is anything else we can assist you with. Safe travels!

February 03, 2022

Dealership Rating
Employee Rating

Very personable staff, enjoyed the inspection video the technician sent me during my service, and the option to add on service for additional work is very convenient. More

by tdrich28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 04, 2022

Med Center Mazda responded

Thank you for choosing us to service your vehicle! We appreciate your business and look forward to your next visit. Please let us know if there is anything else we can assist you with. Safe travels!

February 03, 2022

Dealership Rating
Employee Rating

excellent customer service, great communication, had the exact car I wanted at a great price. No pressure sales, Anthony was great !! More

by chris@incare360.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 04, 2022

Med Center Mazda responded

Thanks so much for the kind words. We'll be sure to pass the compliment along to Anthony! We look forward to seeing you again soon!

February 03, 2022

Dealership Rating
Employee Rating

Service was great, they went beyond what I expected. I have always been treated great.. More

by linda.driver1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 04, 2022

Med Center Mazda responded

Thanks for the 5-star review, Linda! We're happy to hear that you enjoyed our service! Please reach out if you have any questions.

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