James Hobbs
James Hobbs at Med Center Mazda

James Hobbs | Page 95

Service Advisor

Med Center Mazda

80 Drivers Mart Way
Pelham, AL 35124

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4.6
1,269 Reviews

Dealership Experience

15 yrs, 4 mos

4.6

1,269 Reviews

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1269 Reviews of James Hobbs

February 16, 2022

Dealership Rating
Employee Rating

Quick, prompt communication. Very considerate to work me in since my car has to be towed 100 miles. More

by Fleahopgal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bim Songer

Feb 17, 2022

Med Center Mazda responded

Thank you for the review. Hope you have an amazing day!

February 16, 2022

Dealership Rating
Employee Rating

It takes too long to get an appointment. And then once you have waited over a week for your appointment it takes over two hours to get an oil change, etc. You need to expand the service depa More

by mystimalkove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 17, 2022

Med Center Mazda responded

Thanks for your feedback. We apologize that your service took longer than expected. We do our best to have every service completed in a timely manner but sometimes it can take longer than originally planned. We should have communicated the wait time more clearly. We hope to see you again so that we can change your outlook and if you wish to discuss your experience further, please contact our General Manager, Chris Martin, at cmartin@medcentermazda.com.

February 16, 2022

Dealership Rating
Employee Rating

Quick, efficient, and took care of my car and my family. Will definitely go back. More

by SGRUSSELL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bim Songer

Feb 17, 2022

Med Center Mazda responded

Thank you for trusting us with your vehicle, We appreciate the opportunity to get your car running like new and we're happy to hear that you and your family had an amazing experience. Please let us know if there is anything else we can do for you. Have a great day!

February 11, 2022

Dealership Rating
Employee Rating

Great service, pleasant friendly and caring staff will recommend to others. Car was ready when it was promised. More

by pssimmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bim Songer

Feb 14, 2022

Med Center Mazda responded

We appreciate the review. Thanks for taking the time. We look forward to seeing you again soon!

Feb 11, 2022

pssimmon responded

Great service

February 11, 2022

Dealership Rating
Employee Rating

Very clean a comfortable waiting area for service department. Helpful and courteous staff and fair pricing. More

by davidlipsey70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rubin Lapidus

Feb 14, 2022

Med Center Mazda responded

Glad to learn your experience was a positive one. Have a great day!

February 10, 2022

Dealership Rating
Employee Rating

The customer service team is friendly and greeted me when I arrived. The maintenance person who worked on my car was also very helpful in the inspection video. More

by chharris1022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bim Songer

Feb 11, 2022

Med Center Mazda responded

Thank you for trusting us with your vehicle! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

February 10, 2022

Dealership Rating
Employee Rating

I was at Med Center Mazda for a maintenance visit. I have been going there since 2016 when we purchased our vehicle and they have always been very friendly, reliable and quick. More

by cockrellhope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bim Songer

Feb 11, 2022

Med Center Mazda responded

Hello, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. Hope to see you again in the near future!

February 09, 2022

Dealership Rating
Employee Rating

Quick and easy with an appointment. Quick and easy with an appointment. That is all. More

by amerikanpiekg
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Feb 10, 2022

Med Center Mazda responded

We appreciate the positive feedback. It means a lot. Have a great day!

February 09, 2022

Dealership Rating
Employee Rating

Best I’ve ever been too and in, great facility and staff. Very impressed with all aspects of it More

by barenjager69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 10, 2022

Med Center Mazda responded

We appreciate the review. Thanks for taking the time. Have a great day!

February 09, 2022

Dealership Rating
Employee Rating

They are all very nice. They are also really accommodating to working around a tough schedule. More

by marissaf1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bim Songer

Feb 10, 2022

Med Center Mazda responded

Hi Marissa, that’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!

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