James Hobbs
James Hobbs at Med Center Mazda

James Hobbs | Page 99

Service Advisor

Med Center Mazda

80 Drivers Mart Way
Pelham, AL 35124

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4.6
1,269 Reviews

Dealership Experience

15 yrs, 4 mos

4.6

1,269 Reviews

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1269 Reviews of James Hobbs

January 14, 2022

Dealership Rating
Employee Rating

BIM & JAMES GREAT WORK, GOT DAUGHTERS CAR FIXED SO SHE COULD GET BACK TO SCHOOL More

by AHARLOW2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bim Songer, LEAD TECH WHO WORKED ON CAR

Jan 18, 2022

Med Center Mazda responded

Thanks for the great review!

January 13, 2022

Dealership Rating
Employee Rating

The work was completed promptly and delivered within a normal time frame. Total time in the dealership for an oil change and tire rotation was a little over an hour. The service at the counter left a lot More

by wcbuckey87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bim Songer

January 13, 2022

Dealership Rating
Employee Rating

Quality service, clean, bright waiting area. Easy to schedule service online. Effective communication and explanation of recommended services. More

by Jdavenport555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bim Songer

Jan 14, 2022

Med Center Mazda responded

Thanks for the 5-star review! We appreciate the kind words about the facility - we always want our customers to be comfortable and happy while they wait. We're glad to be able to provide friendly, knowledgeable service, and we're glad you chose us. Safe travels, and we hope to see you again in the future!

January 13, 2022

Dealership Rating
Employee Rating

Clean, updated facilities. Snacks and drinks. Wifi, plugs, and comfortable place to work. Love the process, video, etc. Very professional. BUT no masks at all. I was uncomfortable with OMICRON spikes. More

by KCORNETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bim Songer

Jan 18, 2022

Med Center Mazda responded

Thanks for taking the time to share your feedback, and for the great review! We apologize if you were not comfortable with the lack of masks on your visit. Please know we are still taking precautions to provide a safe experience for all our customers with proper sanitation and cleaning procedures and practicing social distancing whenever possible. If you have any questions about our response to the COVID-19 protocols we have in place, we’d love to answer them. If you don’t mind, please reach out to our General Manager Chris Martin at cmartin@medcentermazda.com so we can speak directly.

January 11, 2022

Dealership Rating
Employee Rating

Med Center Mazda was so helpful & honest with my car service! I love that they send videos showing you everything they are doing and allow you to add those services the same day! More

by ashleyethomas13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bim Songer, Berry

Jan 12, 2022

Med Center Mazda responded

Thanks for this 5-star review! We're so happy to hear that you received helpful, friendly service. Thank you for the compliments on the videos, too! We're happy to be able to give our customers this insight into what's happening with their vehicle. Thank you for choosing us and look forward to working with you again in the future. Safe travels!

January 10, 2022

Dealership Rating
Employee Rating

Excellent customer service and great service. Standard maintenance was completed timely as usual. Keep up the great work team. More

by Qahuntley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 18, 2022

Med Center Mazda responded

Thanks! We appreciate the positive review!

January 09, 2022

Dealership Rating
Employee Rating

They pay attention to detail; they’re kind; and always get the job done with no problems. I will continue getting serviced by them. More

by nikki3152
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bim Songer

Jan 10, 2022

Med Center Mazda responded

Thanks so much for this 5-star review! We're so happy to hear you received kind, attentive service and we hope to continue providing that for you in the future! Safe travels!

January 09, 2022

Dealership Rating
Employee Rating

Trustworthiness. I feel safe to take my car for maintenance and not get ripped off More

by Nicoleyost45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fred Farmer

Jan 10, 2022

Med Center Mazda responded

Thanks for this great review! We're grateful to have your trust, and we hope to continue to provide you with attentive, friendly and honest service in the future. Safe travels!

January 08, 2022

Dealership Rating
Employee Rating

Very nice center inside and out. Good customer service. Appreciate good service thank you Angela More

by smith_angela71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Clarkson, Chris Martin, Tracy Case , Roger McWhorter, Bim Songer

Jan 10, 2022

Med Center Mazda responded

Thanks so much for the kind review, Angela! We're happy to hear you were pleased with our dealership and the service you received there. We look forward to working with you again in the future, as well. Have a great day!

January 08, 2022

Dealership Rating
Employee Rating

Med Center Mazda has always done a great job with my car maintenance. They are professional and quick. I love the video explaining what they did when I get a 10 point inspection. More

by mskeeley97
Recommend Dealer
Yes

Other Employees Tagged: DeWayne Williams , Bim Songer

Jan 10, 2022

Med Center Mazda responded

Thanks for the 5-star review! We're so happy to hear you have consistently gotten great service from our service crew! We appreciate you choosing us and look forward to working with you again in the future. Safe travels!

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