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![James Horton at Mac Haik Toyota](https://cdn-user.dealerrater.com/images/employee-placeholder.jpg)
526 Reviews
Write a Review526 Reviews of James Horton
May 17, 2021
I have always had great service and I feel with "just" pricing. The names mentioned here all went above & beyond to meet my expectations. It's a pleasure to belong to your Toyota Family. pricing. The names mentioned here all went above & beyond to meet my expectations. It's a pleasure to belong to your Toyota Family. More
Other Employees Tagged: Ralph Accardo, Dalton Devillier, John Brennan
April 24, 2021
It was a very good experience, not a long wait, and very efficient service. I was always updated on what was wrong with my car and what options I had in terms of dealing with it. efficient service. I was always updated on what was wrong with my car and what options I had in terms of dealing with it. More
Other Employees Tagged: Ralph Accardo, Robert Bropson, Dalton Devillier, Janie Elizondo, Jon Keefe, Taylor Peterson
April 23, 2021
Service was performed in a quick & efficient manner. The appointment time was honored. Unfortunately, I don’t remember the service personnel that assisted but he was friendly & professional. appointment time was honored. Unfortunately, I don’t remember the service personnel that assisted but he was friendly & professional. More
Other Employees Tagged: Ralph Accardo, Robert Bropson, Dalton Devillier, Janie Elizondo, Jon Keefe, Taylor Peterson
March 27, 2021
Took good care of my service requirement. Prompt service. My car had been purchased in the dealership but was not registered in their computers. Fast service My car had been purchased in the dealership but was not registered in their computers. Fast service More
March 23, 2021
James Horton was my service advisor this time; exuding warmth, knowledge, and patience, this 36-month maintenance visit proved exceptional in my Mac Haik Toyota service experience. I arrived about 10 minu warmth, knowledge, and patience, this 36-month maintenance visit proved exceptional in my Mac Haik Toyota service experience. I arrived about 10 minutes early, not realizing it was the opening appointment of the day. Totally unique and unexpected, it felt surprisingly nice having each of the service advisors immediately walk out to the cars of each of the three of us waiting (at the EXACT moment the office's lights were turned on and the front door was opened). It was a brilliant touch, kudos to whomever made that marketing decision! All gushing aside, Mr. Horton reviewed with me what I was having done and provided the price for each; he answered my questions, and in under an hour I paid and drove away, comforted in the knowledge that my Highlander was ready to go, until its next checkup! More
Other Employees Tagged: Technicians 631 + 645 (or 643?)
March 23, 2021
Enjoyed the quick courtesy service. Plan to go back for additional service. Clean environment - inside and outside - as always. Keep up the excellent work. Thank you. additional service. Clean environment - inside and outside - as always. Keep up the excellent work. Thank you. More
Other Employees Tagged: Jacob Hoyle
March 12, 2021
The staff was great very efficient had my vehicle in and out in approximately 45 minutes. It would be nice to have a complimentary car wash when I’m in for an oil service like other dealers do out in approximately 45 minutes. It would be nice to have a complimentary car wash when I’m in for an oil service like other dealers do More
March 11, 2021
Excellent service, completed work right on time. Provided Uber transportation as well. The staff were very friendly and I can recommend the service at this dealership without hesitation. Provided Uber transportation as well. The staff were very friendly and I can recommend the service at this dealership without hesitation. More