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James Houtz
James Houtz at O'Meara Ford

James Houtz | Page 3

Sales Manager

O'Meara Ford

400 West 104th Avenue
Northglenn, CO 80234

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26 Reviews
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26 Reviews

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26 Reviews of James Houtz

September 18, 2022

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Employee Rating

They let me take my time do decide and I didn’t feel any pressure! More

by emmaleeranderson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Sep 18, 2022

O'Meara Ford responded

Emma, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at O'Meara Ford are glad to have you as a customer.

September 03, 2022

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Employee Rating

James was great the process still took 4 hours, financing had a hiccup with the numbers but it was fixed. I ordered the car took about 5 months to receive. Just look over your paperwork. More

by Led
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Haynes , Joshua Dellemonache

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Sep 05, 2022

O'Meara Ford responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing O'Meara Ford!

July 08, 2022

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Employee Rating

The hole experience was painless and easy. Very nice people to work with. Will keep them in mind next time I need a vehicle More

by 95fords
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Kittler

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Jul 11, 2022

O'Meara Ford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 03, 2022

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Employee Rating

Honest, friendly, and straight forward. Difficult time to buy a truck and process was very smooth. More

by dcasper7780
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Mata

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Jul 04, 2022

O'Meara Ford responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

June 02, 2022

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Employee Rating

I really had a great experience, Jocelyn was spanish speaking she was totally nice and understandable she showed us vehicles that were our price range, the boss was also very nice and super helpful we g More

by torrez.erika11
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Mata , Joselyn Ortega

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Jun 03, 2022

O'Meara Ford responded

Erika, thank you so much for choosing O'Meara Ford! Congrats on your new Ford Edge, and let us know if we can be of any more assistance!

April 29, 2022

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Employee Rating

Ivan Bencomo was wonderful, but as far as the dealership I can't say much. More

by maryanewillettedady
Recommend Dealer
No

Other Employees Tagged: Ivan Bencomo

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May 02, 2022

O'Meara Ford responded

We're sorry to learn that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

May 02, 2022

maryanewillettedady responded

I I would love to speak to someone personally, please send me a phone number I can call thank you.

May 27, 2022

maryanewillettedady responded

What is a phone number I can call? I would love to speak to someone (a manager that would care about customer service) like a stated before it was NOT my sales person (Ivan) it was your sales manager James. James lied to me about my referral fee after I had to drive there, I was fine with him saying It was mailed out that day but I still did not receive it, I waited 3 weeks and had to go back in to get it, I am very disappointed that James lied to me. He maybe should not be a manager if he going to lie about that, it really gives Omera Ford a bad name.

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