James Jacobelli
James Jacobelli at Kenny Ross Mazda

James Jacobelli | Page 4

Service Advisor

Kenny Ross Mazda

11317 Lincoln Hwy
North Huntingdon, PA 15642

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5.0
141 Reviews
5.0

141 Reviews

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141 Reviews of James Jacobelli

February 24, 2026

Dealership Rating
Employee Rating

Everything was great. Everybody was polite.The building was clean and comfortable. Even had fresh donuts and coffee. More

by SHULTZLLOYD72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 25, 2026

Kenny Ross Mazda responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 21, 2026

Dealership Rating
Employee Rating

Very satisfied with my service. The employees were very helpful with their explanation of my car's service needs. More

by JUMBO373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Damian George

Feb 25, 2026

Kenny Ross Mazda responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 17, 2026

Dealership Rating
Employee Rating

Good value. Quick oil change. Surveys should not be picky about number of words. Dealer 10 survey 0 More

by stashwj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2026

Kenny Ross Mazda responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 15, 2026

Dealership Rating
Employee Rating

I really like this service dept. They are very knowledgeable and helpful. I recommend them More

by ejb103hd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2026

Kenny Ross Mazda responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 13, 2026

Dealership Rating
Employee Rating

Jim G did a very good job working with me on a warranty service along with a normal service. He arranged the warranty repair and then went over the invoice and explained the final cost to me. He was very More

by KITCHET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2026

Kenny Ross Mazda responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 13, 2026

Dealership Rating
Employee Rating

Everyone has to been so nice to me. I really like how they explain and work with me. Greg is awesome along with his team members. More

by SILLYDEER825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Damian George, Greg Kuzyck

Feb 18, 2026

Kenny Ross Mazda responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 12, 2026

Dealership Rating
Employee Rating

I highly recommend. I was driving to a medical appointment early Wednesday and suddenly had a check engine light show on my Mazda. I called Cochran Mazda, where I got it More

by bwhamilton2960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2026

Kenny Ross Mazda responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 11, 2026

Dealership Rating
Employee Rating

KR Mazda always is a pleasure to deal with. The best Mazda dealership in the area More

by LOGAN.LOCKHART412
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 18, 2026

Kenny Ross Mazda responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 08, 2026

Dealership Rating
Employee Rating

Very thorough and to the point. Clean environment, friendly staff members, like going to this location More

by LJONES613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Damian George, Tracy Schultz

Feb 18, 2026

Kenny Ross Mazda responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 04, 2026

Dealership Rating
Employee Rating

I had a very pleasant experience from my service advisor, service tech, to the nice waiting area with the yummy snacks it was an overall great experience. More

by ALLANJUDY624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2026

Kenny Ross Mazda responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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