James Jacobelli
James Jacobelli at Kenny Ross Mazda

James Jacobelli | Page 5

Service Advisor

Kenny Ross Mazda

11317 Lincoln Hwy
North Huntingdon, PA 15642

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5.0
141 Reviews
5.0

141 Reviews

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141 Reviews of James Jacobelli

February 01, 2026

Dealership Rating
Employee Rating

Always a great experience. Joe, Susan and team are wonderful and make a stressful experience pleasant. More

by DONOFRV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 03, 2026

Kenny Ross Mazda responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 31, 2026

Dealership Rating
Employee Rating

Everything was taken care of and I was offered a discount of $25 for future services. More

by JPCOUNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Damian George, Greg Kuzyck

Feb 03, 2026

Kenny Ross Mazda responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 29, 2026

Dealership Rating
Employee Rating

Great customer service & support. Easy to make an appointment. Good communication. Comfortable waiting room. Friendly staff. More

by PURPLEHAZE2121
Recommend Dealer
Yes
Feb 03, 2026

Kenny Ross Mazda responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 23, 2026

Dealership Rating
Employee Rating

Came in for state inspection and service, and a clean location which is easy to find. More

by zeke2049
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2026

Kenny Ross Mazda responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 20, 2026

Dealership Rating
Employee Rating

Dealership is clean and comfortable, all staff are very friendly. Updates are frequently provided while waiting. More

by score1069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Damian George

Feb 03, 2026

Kenny Ross Mazda responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

January 16, 2026

Dealership Rating
Employee Rating

The service department was incredibly nice. Jim was so kind & helpful, and my service was done in a quick & reasonable time. I spoke to the parts department about ordering accessories while I w More

by dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 15, 2026

Dealership Rating
Employee Rating

Did what I asked for. Keep me up to date. Jim was very nice and kept me up to date on the work being done. More

by RFALISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 11, 2026

Dealership Rating
Employee Rating

Great experience at Kenny Ross. Easy to deal with and flexible when I was running late. More

by jb4410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Kuzyck

January 11, 2026

Dealership Rating
Employee Rating

Great service team and not a long wait. Did a thorough inspection of the vehicle and was extremely impressed. More

by jones.tiffanyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chance George, Jeff Blough

January 11, 2026

Dealership Rating
Employee Rating

Always able to address and fix the needs of my vehicle quickly yet still thouroughly. More

by LGVDEUCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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