James King
James King at Mall of Georgia Ford

James King | Page 15

Director, Systems & Marketing

Mall of Georgia Ford

4525 Nelson Brogdon Blvd
Buford, GA 30518

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4.3
196 Reviews

Dealership Experience

24 yrs, 7 mos

Industry Experience

24 yrs, 7 mos

4.3

196 Reviews

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196 Reviews of James King

October 20, 2022

Dealership Rating
Employee Rating

Great staff whether buying a car off the lot from Andy & Jordan or ordering g something from Andrew More

by glofgeorgia
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Stanley , Matt Knuckles, Jordan Lee, Andrew Mullinax

October 17, 2022

Dealership Rating
Employee Rating

Dishonest and will say anything to get the sale but then not keep their word. We bought a used vehicle that they acknowledged has an issue. Told it would be fixed and then delivered but it wasn’t and we we More

by mmaynor
Customer Service
Friendliness
Price
Recommend Dealer
No
Oct 19, 2022

Mall of Georgia Ford responded

We are sorry to hear about your less than outstanding experience with us. We would like the chance to speak with you further about this. Please reach out to Sterling Oliver at 678-288-5979 or Soliver@mogf.com to discuss what we can do to help.

September 24, 2022

Dealership Rating
Employee Rating

The salesman did not follow through and I felt I was misled by on the features of the vehicle. I will never be back to this particular Ford dealership More

by MRS.HURD4580
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: I do not remember the salesman name

Sep 26, 2022

Mall of Georgia Ford responded

Thank you for your positive feedback, we are sorry to hear it wasn't exactly what was expected. At your earliest convenience, please contact Lindsey Hester at lfrazier@mogf.com.

Sep 30, 2022

MRS.HURD4580 responded

Hello Lindsey. I should have been fair and commented about the finance gentleman. I forgot his name, but did a very good job. It does not change my mind about being misled. Had I realized the truck did not have Sirius XM, I most likely would have held off on the purchase. The Jeep I traded in had it and used it all the time. I will take the ultimate blame for not validating all the features, but the salesman knew. My wife was the one that financed it since we are about to close on a new home and didn’t want the hit on my credit. Regards, Mike Hurd

September 15, 2022

Dealership Rating
Employee Rating

Have brought my two vehicles in for service several times now and have received top-tier service working with all the advisors and management team. Thank you MOGF Service Team! More

by LEFRAZ1076
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian James, Benjamin Jones, Matt Knuckles, Cason Stewart, Matthew Tyler, Alan Greene

Sep 16, 2022

Mall of Georgia Ford responded

Thank you for your positive feedback!

May 04, 2022

Dealership Rating
Employee Rating

Attention to Detail! Trustworthiness! Communication Fantastic! Friendly! You feel confident your getting quality service! No where else to go but Mall of Georgia More

by vsowders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ernest Gabriel Gugl

May 04, 2022

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

April 17, 2022

Dealership Rating
Employee Rating

They do a great job with checking you in when you arrive. My representative she is great to work with. More

by JEDW5307
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adrian Turnbull , Renee Ingram

Apr 18, 2022

Mall of Georgia Ford responded

Thank you for your positive feedback!

March 24, 2022

Dealership Rating
Employee Rating

Very helpful in helping choose a car and working with them was such a pleasure. Overall wonderful experience More

by monster6591
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gabe Hester

Mar 25, 2022

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

March 17, 2022

Dealership Rating
Employee Rating

Service was professional and done in a timely manner. I was very pleased with the quality and courtesy provided. More

by Bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adrian Turnbull

Mar 18, 2022

Mall of Georgia Ford responded

Thank you for your positive review!

March 16, 2022

Dealership Rating
Employee Rating

Always provided great service by everyone at this ford dealership the device writer was excellent More

by MIKE.NANCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adrian Turnbull , Justin Hopkins, Renee Ingram, Brian James, Matt Knuckles, Jordan Lee, Angel Ramirez, Cason Stewart

Mar 17, 2022

Mall of Georgia Ford responded

Thank you for your positive feedback!

March 07, 2022

Dealership Rating
Employee Rating

The staff is extremely nice and knowledgeable they take the time to. Explain all the process involved More

by MIKE.NANCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adrian Turnbull , Renee Ingram, Brian James, Matt Knuckles, Angel Ramirez, Cason Stewart

Mar 08, 2022

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

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