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James Lauman
James Lauman at Audi Allentown
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James Lauman | Page 30

Service Advisor

Audi Allentown

4725 Hamilton Blvd
Allentown, PA 18103

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4.9
298 Reviews
4.9

298 Reviews

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298 Reviews of James Lauman

July 04, 2023

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Employee Rating

audi allentown has an exceptional, qualified staff that are courteous and kind. they are truly next level More

by jdvorscakjr@rcn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Krick, Sijade Cromartie , Jason Rose

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Jul 05, 2023

Audi Allentown responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you.

July 04, 2023

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Employee Rating

Friendly,helpful and sincere. My second purchase at Audi Allentown and most likely not my last. More

by BIRDABODESBIRDHOUSES
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: D'mitri Rebimbas, Eli Antoine, Andrew Kim

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Jul 05, 2023

Audi Allentown responded

Thank you so much for the great review! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

July 02, 2023

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Employee Rating

People are courteous and friendly. Service is thorough and done in a very timely manner. Place is very clean. More

by AGMCCORMICK23
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Recommend Dealer
Yes
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Jul 03, 2023

Audi Allentown responded

Hi AGMCCORMICK23, we are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

July 02, 2023

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Outstanding service here, simple and fast process for service appointment, great communication, very pleased overall. More

by HOWERSL0
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Recommend Dealer
Yes
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Jul 05, 2023

Audi Allentown responded

Hi HOWERSL0, thanks for the recommendation. Our team at Audi Allentown values your feedback and looks forward to seeing you again soon.

July 02, 2023

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Employee Rating

They always take good care of the vehicle. And keep you updated while your car is getting serviced. More

by masengolesliet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Krick, Sijade Cromartie , Jason Rose

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Jul 05, 2023

Audi Allentown responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

July 01, 2023

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Employee Rating

It’s a shame that people pay top dollar for these cars and have to put gas in a loaner vehicle. Customers should get at least 50 free miles when paying for service at Audi Allentown. More

by CBR1994
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tom O'Donnell

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Jul 03, 2023

Audi Allentown responded

Hi CBR1994, we appreciate your business and look forward to working with you in the future. We provide the loaners at no charge, and often customer have these cars for varying amounts of time. Therefore we do require customers to return cars with the same amount of gas that was in the car when they took it. We are sorry if this causes any inconvenience for you but hope you understand.

June 30, 2023

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Employee Rating

Great overall experience. Nate, Jason, and James were fantastic to work with! I will be looking forward to future service appointments. More

by LEVENGOOD.KYLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Krick , Jason Rose

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Jul 03, 2023

Audi Allentown responded

Hi Kyle. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

June 30, 2023

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Employee Rating

Thank you for all over you help. This is a great dealer for our service. More

by THOMAS.MCWHINNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: D'mitri Rebimbas, Josh Allen, Tom O'Donnell, Andrew Kim, Nate Krick, Sijade Cromartie , Jason Rose

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Jul 05, 2023

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

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