108 Reviews
Write a Review108 Reviews of James Madison
October 25, 2024
Great customer service, quick and easy to setup appointments. Fast turnaround when I got a trailer hitch installed. appointments. Fast turnaround when I got a trailer hitch installed. More
Other Employees Tagged: Aaron Pearson, Victoria Cisneros, Alan Poon
October 25, 2024
I needed to add on my invoice an item from the Parts department for purchase and texted that to my Service technician. I was hoping it was communicated to me that the Parts department will be closing a department for purchase and texted that to my Service technician. I was hoping it was communicated to me that the Parts department will be closing around the ETA I texted to return to pick up my car or the item I was gonna purchase was already set aside for me at the Cashier. Overall, I had a good experience with the service for my Wilderness Outback! Thanks! More
October 22, 2024
Always friendly upon greeting, down to earth and approachable about any questions or concerns about my car and have always had my car done when they said they would! approachable about any questions or concerns about my car and have always had my car done when they said they would! More
Other Employees Tagged: Aaron Pearson, Peggy Martinez, Devin Murray
October 16, 2024
Good service. Excellent front desk staff, specially James Madison. Highly recommended. Will be back for next service. Excellent front desk staff, specially James Madison. Highly recommended. Will be back for next service. More
Other Employees Tagged: Joel Sheehan, Luis Vasquez
October 10, 2024
Good customer service and shuttle driver are great and helpful.I will definitely come back helpful.I will definitely come back More
Other Employees Tagged: Victoria Cisneros, Jay Parafina
October 06, 2024
Very efficient and within estimated time. Very detailed review of work done and findings. Explained what might need to be done in the future as to remaining brake pad depth and tire tread. Very detailed review of work done and findings. Explained what might need to be done in the future as to remaining brake pad depth and tire tread. No push at all for any further service. Very well run service center! More
October 04, 2024
Very friendly staff all around. Very fast and efficient. They made it so quick and easy to drop off my vehicle and get into the loaner vehicle. Pickup was quick and easy. Definitely Very fast and efficient. They made it so quick and easy to drop off my vehicle and get into the loaner vehicle. Pickup was quick and easy. Definitely would recommend to anyone looking to get their vehicle serviced! More
October 04, 2024
Thank you for the prompt service. A service member met me upon my arrival, listened to my concerns, and assured me they would examine all of them. The transportation to and from t A service member met me upon my arrival, listened to my concerns, and assured me they would examine all of them. The transportation to and from the service center is very helpful! More

