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James Main
Refer Me
190 Reviews
I run one of the busiest Service departments in the state of Texas. We have more technicians and more bays available than most dealerships to get you on your way as quickly as possible. I have helped thousands of Loyal Customers service their vehicles with as little headache as possible.
Read moreDealership Experience
17 yrs, 9 mos
Industry Experience
20 yrs, 3 mos
190 Reviews
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190 Reviews of James Main
Verified Customer
April 28, 2025
Always get great service and really appreciate WiFi and a place to work while I wait. Been working with Shay and his team for many years now place to work while I wait. Been working with Shay and his team for many years now More
by NELSON_MIKESKA
Other Employees Tagged: Shay Piel, Mark Stepp, Charlie Tincher, Cowboy Robert Goodman, Charles Smith
April 24, 2025
It was easy to make my appointment and they were ready for me when i dropped off. My car was finished earlier than promised, and they kept track of my Ford points for me and applied some to save me some m for me when i dropped off. My car was finished earlier than promised, and they kept track of my Ford points for me and applied some to save me some money. More
by GLENN25
Other Employees Tagged: Charlie Tincher, Cowboy Robert Goodman
April 23, 2025
The whole experience from beginning to the end was great! Fast, efficient and very friendly! Fast, efficient and very friendly! More
by lvaldespino52
Other Employees Tagged: Shay Piel, Mark Stepp, Charlie Tincher, Cowboy Robert Goodman, Charles Smith
April 18, 2025
The dealership was never able to correctly diagnose my pick up with the ongoing issues that I have been having since day one when I bought the vehicle. After taking it in several times throughout the tenu pick up with the ongoing issues that I have been having since day one when I bought the vehicle. After taking it in several times throughout the tenure of owning this truck they would always tell me that they couldn’t find anything wrong it. The issues were the screen going blank at times, the ac would stop working while driving making it very hot in the vehicle. And a popping sound coming from the back of the truck underneath the bed. I finally had enough of it when the hood popped open on its own while I was on the toll road going 75 mph. So I traded it in, and will never buy another Ford vehicle again in my life time. I have always been a Ford owner until now. Ford has lost me as a customer forever. More
by HENRY110
Other Employees Tagged: Mark Stepp , Andre was a disappointment to work with.
March 26, 2025
Everything ok the service was excellent, good customer support, and the service on my vehicle was on time and fast. Thanks support, and the service on my vehicle was on time and fast. Thanks More
by jmora75nary
Other Employees Tagged: Shay Piel, Mark Stepp, Charlie Tincher, Cowboy Robert Goodman, Charles Smith
March 24, 2025
Vehicle pickup and delivery, along with their friendly customer service, made for an excellent experience. I certainly recommend Mac Haik’s service department. customer service, made for an excellent experience. I certainly recommend Mac Haik’s service department. More
by Russ F.
Other Employees Tagged: Shay Piel, Mark Stepp, Charlie Tincher, Cowboy Robert Goodman, Charles Smith
February 26, 2025
Needed a new remote and Shey helped me get one. He was very knowledgeable. He was polite.. I have never been happier with this dealership. 5 stars for Shey! He was very knowledgeable. He was polite.. I have never been happier with this dealership. 5 stars for Shey! More
by PETEJOAN2
Other Employees Tagged: Shay Piel, Mark Stepp
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