James Main
James Main at Mac Haik Ford Lincoln
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James Main | Page 2

Service Director

Mac Haik Ford Lincoln

7201 S Interstate 35
Georgetown, TX 78626

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4.6
143 Reviews

I run one of the busiest Service departments in the state of Texas. We have more technicians and more bays available than most dealerships to get you on your way as quickly as possible. I have helped thousands of Loyal Customers service their vehicles with as little headache as possible.

Dealership Experience

16 yrs, 10 mos

Industry Experience

19 yrs, 4 mos

4.6

143 Reviews

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143 Reviews of James Main

December 21, 2023

Dealership Rating
Employee Rating

Shay Piel always arranges the most convenient service and the overall operation does a very good job at caring for your car. They make sure their customers are fully satisfied. More

by CJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shay Piel, Charlie Tincher

November 22, 2023

Dealership Rating
Employee Rating

I was happy with my experience at Mac Haik. Chad was friendly and got me what I needed in a timely manner. Satisfied customer!! More

by RRW1250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Rogers

November 03, 2023

Dealership Rating
Employee Rating

you were able to get my truck in and get an oil change and tire rotation. Appreicate the quick work in getting that done. More

by JMRB1998
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shay Piel

October 22, 2023

Dealership Rating
Employee Rating

We had an initial issue when service was needed on our new F-250. I contacted James Main and he was able to care for the issue and get us in and out based on the expectations set. More

by CHI4CH5000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 20, 2023

Dealership Rating
Employee Rating

Cowboy! !! in my experience with Cowboy, he seems to be very customer satisfaction driven!! And customer satisfaction is what every business should be focus More

by BIZZAROHOME
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

October 10, 2023

Dealership Rating
Employee Rating

GREAT JOB! !! THANK YOU FOR THE BEST SERVICE SERVICE AND SALES DEPARTMENTS ARE THE BEST More

by JKENNEALLY
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

September 20, 2023

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Employee Rating

I had outstanding service. I was alerted by email for an appointment. I responded. Service was timely and excellent More

by ANGIE.BENEF
Service Price Transparency
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Recommend Dealer
Yes

September 06, 2023

Dealership Rating
Employee Rating

Great working with Nicole. Love my truck! Everyone here is amazing! I would highly recommend them! More

by IronClad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 21, 2023

Dealership Rating
Employee Rating

Great customer service and salesmen, you don't feel pushed into buying with them and they genuinely answer any questions or concerns you may have. Their service department is also very attentive and fa More

by ZCATUOGNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Diaz-Lay

August 13, 2023

Dealership Rating
Employee Rating

Poor communication from service advisor, and charged amount exceeded previously agreed upon budget. Only got done because another service advisor intervened and got the service manager involved (otherwi More

by LUCAS_JACOMIDES
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Cowboy Robert Goodman

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