James Moore

Rarely in this busy life does someone make such an immediate and positive impression that I’m inclined to pause and offer a few words of praise…. Alex (finance manager) assisted me only briefly, but h immediate and positive impression that I’m inclined to pause and offer a few words of praise…. Alex (finance manager) assisted me only briefly, but he radiates genuine warmth and empathy, and while the financial transaction itself was efficient and uneventful, I left feeling somehow better about the world than when I entered the dealership. I would not have anticipated feeling this way about signing a contract (trust me, I knew what my APR would be) but I nevertheless am grateful for his warm professionalism. Alex, you will do well in life. Keep it up. Not to be overlooked is the talent of James (sales), who legitimately was a breath of fresh air. Few things irk me more than unknowledgeable salespeople…. James had more technical knowledge about the vehicle I purchased than any other salesperson I’ve dealt with in the last decade. I was already familiar with the car, but it was super refreshing to know I was dealing with someone who truly knows the product. He has several years of experience, which I find rare these days, and it shows. Honestly - I had better trade-in offers elsewhere. But sometimes, working with a competent professional is worth more than a few dollars. James, I’ll keep you in mind when it’s time for another upgrade! More

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I was very pleased with my recent car buying experience. Chris and everyone at the dealership was very friendly, helpful and professional. Chris and everyone at the dealership was very friendly, helpful and professional. More

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Incredibly rude and unhelpful salesperson. Amazed this guy is allowed to work here. Never met a lazier person in sales frankly. Amazed this guy is allowed to work here. Never met a lazier person in sales frankly. More

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First I would definitely recommend Fitzgerald Kia/Mazda. James was our salesman and we had a great experience. James was so great with the sales of our new Kia Telluride. I will definitely buy another car f James was our salesman and we had a great experience. James was so great with the sales of our new Kia Telluride. I will definitely buy another car from there More

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great sales person, so patient and helpful for my first car purchase! would definitely recommend james car purchase! would definitely recommend james More

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James was very thorough and professional. He made the buying experience very pleasant and easy. He made the buying experience very pleasant and easy. More

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Excellent staff, Great selection of new cars. The dealership met all my requirements and made me a good deal. The dealership met all my requirements and made me a good deal. More

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James and the the team at Fitzgerald in Annapolis were wonderful to work with! I went in dreading the test driving and sales experience, and wound up actually enjoying working with James to find the right wonderful to work with! I went in dreading the test driving and sales experience, and wound up actually enjoying working with James to find the right vehicle for me. Couldn’t be happier with the outcome! More

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Very helpful and thoughtful. No pressure, just friendly good service. I am pleased with the experience overall- No pressure, just friendly good service. I am pleased with the experience overall- More

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Great experience buying a car. Appreciate how professional James was and how helpful he was in finding me the best car. Appreciate how professional James was and how helpful he was in finding me the best car. More

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