James Nakanishi | Page 5

Oil change Awesome customer service! Very friendly and helpful staff that always explain things in detail. This is the only place we go to take our car in for se Awesome customer service! Very friendly and helpful staff that always explain things in detail. This is the only place we go to take our car in for service. More

by MONDEN711 Verified Customer Verified Customer

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Happy repeat customer Bob Laudick is very professional from start to end. Highly recommend seeing him as being friendly and quite knowledgeable. Covers the details as wel Bob Laudick is very professional from start to end. Highly recommend seeing him as being friendly and quite knowledgeable. Covers the details as well as is quite efficient. More

by RACCOON004 Verified Customer Verified Customer

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The stuck front left seat belt The problem was taken care off without excuses and delay. Unfortunately the parts arrived later than was expected. I'm satisfied with the service in The problem was taken care off without excuses and delay. Unfortunately the parts arrived later than was expected. I'm satisfied with the service in service department. More

by MJVALENCIA Verified Customer Verified Customer

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B Service was excellent Since my knee surgery it has been difficult for me to be mobile. The check-in accomodated me by bringing the paperwork that needed signatures to me o Since my knee surgery it has been difficult for me to be mobile. The check-in accomodated me by bringing the paperwork that needed signatures to me out on the bench fronting the service counter. The shuttle dirver was helpful and accomodating. The only recommendation I would have would be if the check-out could accomodate me if they could bring the paperwork out to the bench for signature. This may be difficult if they need to run the credit card for payment. More

by TESHA96706 Verified Customer Verified Customer

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Amazing Honda Windward knows the meaning of customer service. They take the time to listen, fix a problem and do it all with a smile. I would never go anywh Honda Windward knows the meaning of customer service. They take the time to listen, fix a problem and do it all with a smile. I would never go anywhere else. When you service a car every 6 weeks you get to know the staff well and to not enjoy them and or like them would be so stressful. Honda Windward always serves me even when I am an hour and a half late most every time, Others dealers would say you are going to have to reschedule . I come from Mililani Tech Park and sometimes it takes a few extra minutes to get out the door, you just can't run back home when driving to Kaneohe . Te staff is amazing and Dalton the service manager takes care of his customers. He always takes all the worries away when I have a mechanical issue. He is going to get it fixed and find the best possible way to do it. Honda Windward is honest, they don't try and over service your automobile. I can go on but do I need too? Gemi More

by BETSYMAE Verified Customer Verified Customer

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Always Professional and Courteous Honda Windward always works to complete the Service correctly, On time and with a full review of what was completed. If any unforeseen circumstances a Honda Windward always works to complete the Service correctly, On time and with a full review of what was completed. If any unforeseen circumstances arises, Honda Windward calls you to explain the situation and cost if applicable. Great Professional, And Friendly Employees at Honda Windward, Honda Windward Auto Spa And Honda Windward Body Shop. Honda Windward, You Made Us a Believer Thank You Very Much!! More

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Service check The light went on that the car needed to be serviced. I was able to make an appointment quickly for Saturday ,Dec. 15. I brought my car in at 8:00 an The light went on that the car needed to be serviced. I was able to make an appointment quickly for Saturday ,Dec. 15. I brought my car in at 8:00 and around 10:15 they called me to say it was ready. Eric was pleasant and the car was done very well. I picked it up around 2:00. I have been enjoying the service from the Service Dept. since I purchased my 2015 Honda last year. Keep up the great work! More

by BLSNGS1981 Verified Customer Verified Customer

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Service review Just met new service advisor Erik Selvaggio he is friendly and knowledgeable.and keep me updated on repair and cost. Happy Holidays to all at Honda Just met new service advisor Erik Selvaggio he is friendly and knowledgeable.and keep me updated on repair and cost. Happy Holidays to all at Honda Windward More

by WISNPHL Verified Customer Verified Customer

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express service the service was completed in 45 minutes. car was ready earlier than expected and received two phone calls that it was ready for pickup. the express s the service was completed in 45 minutes. car was ready earlier than expected and received two phone calls that it was ready for pickup. the express service area is small so they don't have much holding area. got a free car wash also. More

by ACCRUZIN Verified Customer Verified Customer

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Excellent and efficient service . Appointment was made as we requested. Car pick up and return was always on time! An explanation and detail of services performed was easily unders . Appointment was made as we requested. Car pick up and return was always on time! An explanation and detail of services performed was easily understood on our invoice. More

by ELAINESUEHIRO Verified Customer Verified Customer

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