James Niedermayer | Page 4

james helped us out, the car works good, the dealership is very clean and the people there are very nice is very clean and the people there are very nice More

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Purchased our “New to us” Santa Cruz, on 4/18/24. Our Client Advisor James Niedermayer made this process beyond easy! The finance guy Mr. Wheeler made everything feel seem less, BMW is top notch for Our Client Advisor James Niedermayer made this process beyond easy! The finance guy Mr. Wheeler made everything feel seem less, BMW is top notch for certain! I will definitely recommend all looking to purchase a vehicle to head over to BMW of Ocala!! 5 stars all the way ⭐️⭐️⭐️⭐️⭐️ More

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Excellent buying experience. Thank you James for all you assistance in the purchase process. Highly recommended. Thank you James for all you assistance in the purchase process. Highly recommended. More

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Nicest, most professional, car dealer I have ever had. James was very personable and just amazing. Definitely an asset to your business. I immediatwly asked for a bottom dollar to walk out with my choi James was very personable and just amazing. Definitely an asset to your business. I immediatwly asked for a bottom dollar to walk out with my choice and an estimate of financing options. James' initial price was "Exactly" as advertized, and the payments were within $6.00 of the final deal. He was attentive, but not pushy and bent over backwards to satisfy my requests. Down side was that we were there for 4.5 hours because you only had one financial person to deal with all three dealerships. But you made our stay very comfortable and "non stressful". Had been to another dealership the day before and the experience was horendous and I was not looking forward to another day of lies and stress. I commend your dealership and staff, especially James, for your professionalism, honesty, and willingness to work with me. More

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Darian was so helpful and explained everything perfectly. It takes me a while to understand the new technique , he was excellent and very helpful. It takes me a while to understand the new technique , he was excellent and very helpful. More

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Gus and his colleagues are a dream to work with. I highly recommend this dealership. I highly recommend this dealership. More

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True professionals that made our experience great. Will recommend them to our friends. From James in Sales, Frank in Management, Christina in Finance, and Darian (Our Genius), it was a smooth event. L Will recommend them to our friends. From James in Sales, Frank in Management, Christina in Finance, and Darian (Our Genius), it was a smooth event. Looking forward to the future with our new BMW. Literally bought the car off the showroom floor! More

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I must be honest. I think their service managers and service department are fantastic! But the Sales department is straight out of “hide the price” canyon. I called t I think their service managers and service department are fantastic! But the Sales department is straight out of “hide the price” canyon. I called them about a car that was on the lot and wanted them to explain the fees before I went. The car was $26k. $24k if you financed and traded in, and that was the price on the web. That price is used to compare on CarGurus and Carfax as a “Good Deal” or other deal ratings. So as they checked the availability of the car, I was sent a video from the salesman of the car and his narrative. He said a couple was coming at noon to buy the car but had not put down a deposit. He said he would give me the same deal as them as long as I put down a deposit - then the car would be held for me. He told me their deal was for $31k and change. So even if they didn’t finance or trade in - that is roughly $5k higher than the $26k price. The fine print is such - $1995 for “refurbishment” which I was told is the average for the dealership on their used cars. So in essence, you’re paying for repairs done on all the cars not the one you’re buying. Then $1800 for fees and title work. Then tax and any other things they can try and tack on. So I told the sales person, no thanks. If they want to pay $31k for that car so be it - not me. I told him I will travel 2 hours to Ferman BMW where I have bought before. They only charge sticker, tax & title and dealer fee. Pretty straight forward. I will continue to take my car to Ocala BMW for service as they are great but will never step foot in their showroom ever again More

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BMW of Ocala is fantastic they’ve been my dealer for 3 BMW purchases now, I keep going back for a reason BMW purchases now, I keep going back for a reason More

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All members of the dealership are extremely helpful. Sales, service and financial all great. Would highly recommend. Sales, service and financial all great. Would highly recommend. More

by dkostel2018 Verified Customer Verified Customer

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