James Phillips | Page 30

Very efficient process. Dealership was top notch . In stock inventory was better than I anticipated. Dealership was top notch . In stock inventory was better than I anticipated. More

by Mike Verified Customer Verified Customer

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The buying experience was pleasant, Clarence was knowledgable and very helpful, we enjoyed working with him. The finance side was unnecessarily protracted, taking over two hours to process a cash tr knowledgable and very helpful, we enjoyed working with him. The finance side was unnecessarily protracted, taking over two hours to process a cash transaction. I am still at a loss to understand why the finance side took so long. The management made a big deal about Lithia being committed to a simple and transparent transaction, based on customer research (and used as the reason why it was a non-negotiable deal!). However, having made the decision to buy the car, we then spent a large amount of time waiting on the finance piece to complete. More

by YIANNIKBENNETT Verified Customer Verified Customer

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Great experience every body was very nice and very willing to help the car was ready even before we arrived to the dealership. The paper work was done and sign way in advance willing to help the car was ready even before we arrived to the dealership. The paper work was done and sign way in advance More

by Mario Laska Verified Customer Verified Customer

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Everyone was very patient and helpful with my car selection. Frank's explanation of the options was very helpful. selection. Frank's explanation of the options was very helpful. More

by SAMALVA Verified Customer Verified Customer

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Amazing staff and genuinely good people. Make buying a new car exciting and satisfying. Recommend 10/10 Make buying a new car exciting and satisfying. Recommend 10/10 More

by CARLOSCK123 Verified Customer Verified Customer

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Great service, easy transaction, good inventory and the dealership is beautiful. I would highly recommend dealership is beautiful. I would highly recommend More

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Great service Tim Alexander awesome very patience Great costumer service guy Location great I’m very pleased Great costumer service guy Location great I’m very pleased More

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Great communication and was very helpful in our whole process of buying a car! Nice work! process of buying a car! Nice work! More

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Jorge was knowledgeable and courteous. His patience in getting us through the process of purchasing a car did not go without notice. A friendly and enthusiastic person, and a pleasure to h His patience in getting us through the process of purchasing a car did not go without notice. A friendly and enthusiastic person, and a pleasure to have had on our side. Thank you Jorge. More

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My concern with our Q5 revving at high RPMs and being sluggish when first starting was dismissed as normal without being looked at. sluggish when first starting was dismissed as normal without being looked at. More

by koryleighty Verified Customer Verified Customer

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