James Quinlan
James Quinlan at Rallye Lexus
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James Quinlan

Service Manager

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

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4.9
8 Reviews

Dealership Experience

8 yrs, 9 mos

Industry Experience

34 yrs

Languages Spoken

English English

4.9

8 Reviews

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8 Reviews of James Quinlan

March 19, 2024

Dealership Rating
Employee Rating

The staff are lovely, personable, helpful, and knowledgeable. The service is great. Thanks so much! More

by 123jreilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates

Mar 19, 2024

Rallye Lexus responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. James Quinlan 516-676-8686

February 21, 2024

Dealership Rating
Employee Rating

I realized that not all Lexus service centers provide five-star services but Rallye Lexus Service Department sure does! With the friendly and professional attitude of James (general service manager), More

by dave4starbucks10
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2024

Rallye Lexus responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

Feb 21, 2024

dave4starbucks10 responded

You are so welcome!

February 05, 2024

Dealership Rating
Employee Rating

Joanna is just the best. She goes out her way to make it easy and thoughtful. Dealership is also run efficiently and they take car of my car would recommend More

by jveroxie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates

Feb 05, 2024

Rallye Lexus responded

We are very happy to hear that Joanna provided you with such a positive experience! We sincerely value your business and look forward to your next visit. James Quinlan 516-676-8686

January 02, 2024

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Employee Rating

I’ve had issues with the service department technicians. There failure to insure vehicle is complete and ready for customer. Did make James the service manager I made him aware of my disappointment with ser More

by CD2791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joanna Oates

Jan 02, 2024

Rallye Lexus responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Stefanie Horn 516-676-4000

December 21, 2023

Dealership Rating
Employee Rating

This is a very trustworthy car dealer. The sales staff are serious and responsible, and the staff in the car maintenance department are very professional. Great! More

by WEI616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 21, 2023

Rallye Lexus responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Lexus, we look forward to having you as one of our valued customers for many more years to come! James Quinlan 516-676-8686

Dec 22, 2023

WEI616 responded

Thank you so much for all these years of service, and happy holidays!

November 30, 2023

Dealership Rating
Employee Rating

Rallye Lexus has consistently been a good dealer overall. From sales, to service, this has been a reliable, honest place. All the employees are helpful and pleasant. It’s been more than a decade for me, and More

by ROUBI6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Mike Reidy , Michael Montijo, Maria Santoro , Anthony Piccirillo

Nov 30, 2023

Rallye Lexus responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. James Quinlan 516-676-8686

November 23, 2023

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Employee Rating

I bring my 2019 Lexus RX350 in for regular schedules service at Rallye Motors in Glen Cove. I schedule my service via phone in advance to book the appointment and to reserve a loaner vehicle. The serv More

by corrbox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Michael Montijo

Nov 26, 2023

Rallye Lexus responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. James Quinlan 516-676-8686

October 12, 2023

Dealership Rating
Employee Rating

Excellent Service. Good communication. They did what they said they were going to do. Car was ready when promised. More

by DUFFY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2023

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

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