James Redden | Page 5

The BEST Dealership I have ever worked with! Ok, we have all bought cars and have stories to tel about that sometimes very bad experience...Well, IDE is the COMPETE OPPOSITE of that! They are ha Ok, we have all bought cars and have stories to tel about that sometimes very bad experience...Well, IDE is the COMPETE OPPOSITE of that! They are hands down the best I have ever encountered!! They ALWAYS treat me very well and have ALAWYS taken care of my ever request!! More

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Helping Our Son Jim patiently explained the cars repairs to our son, reassuring him and giving quality service to the car as well. All in a timely manner. Jim patiently explained the cars repairs to our son, reassuring him and giving quality service to the car as well. All in a timely manner. More

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Service! The service adviser, James, was very thorough in speaking to me about the issue in layman's terms. My leased Jetta needed a major repair due to a (ve The service adviser, James, was very thorough in speaking to me about the issue in layman's terms. My leased Jetta needed a major repair due to a (very random) faulty part, but I was loaned a beautiful Passat while repair was done. I am very pleased with Dick Ide VW Service. More

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Service. Routine Great job as usual - no problems. Good explanations and carful review of the work that was done. Helpful kind considerate. Will have all of our servic Great job as usual - no problems. Good explanations and carful review of the work that was done. Helpful kind considerate. Will have all of our service here in the future. More

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awsome customer service I went in looking for a second car, and Steve helped me find the car I ended up with. I never felt rushed, forced or hassled. I truly love this dealer I went in looking for a second car, and Steve helped me find the car I ended up with. I never felt rushed, forced or hassled. I truly love this dealership and the employees. I now have a 06 Jetta and a 12 tiguan. Steve went over all the features of the tiguan with me, and helped me sync my windows phone to the car. We even joked how the aux sync cord is for apple, and that I what is always installed. Paul was awesome he helped me through the paperwork and helped me extend the warranty to save me money down the road. The service department is also an awesome group of people as well. When ever I go in for service I get treated with respect. They always do a great Job and work as fast as possible. Thank you Steve, and the ide dealership. I am a life time customer. More

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warranty issue Jim got me in for service to fix check engine light. Also recommended services that were recommended during visit. Felt confidence in their service Jim got me in for service to fix check engine light. Also recommended services that were recommended during visit. Felt confidence in their service And they even picked me up. More

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Good, quick service! They were able to diagnose the issue in about an hour and ordered parts right away. My car went into the garage within 10 minutes of my scheduled app They were able to diagnose the issue in about an hour and ordered parts right away. My car went into the garage within 10 minutes of my scheduled appointment. More

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Customer Service JIm and Gary understand customer service. They care, and it shows. They are the reason I stick with Dick Ide Vw, and why I recommend Dick Ide. Of all JIm and Gary understand customer service. They care, and it shows. They are the reason I stick with Dick Ide Vw, and why I recommend Dick Ide. Of all the dealership service centers I have dealt with in the past, they are by far the best. More

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Tire change Recently had a tire blowout during the snowstorm, and Dick Ide VW helped immediately in their usual friendly fashion! Gary and Jim in Service have al Recently had a tire blowout during the snowstorm, and Dick Ide VW helped immediately in their usual friendly fashion! Gary and Jim in Service have always been prompt, efficient, and eager to help - another reason why we're very satisfied with Dick Ide VW experience! More

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Recent VW Service This Dealership is GREAT! Always a good experience! This is my second Tiguan and both sales and service has been wonderful! I plan on re-leasing ano This Dealership is GREAT! Always a good experience! This is my second Tiguan and both sales and service has been wonderful! I plan on re-leasing another at the end of this lease. WC More

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