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James Reeder
James Reeder at Claremont Toyota

James Reeder | Page 13

Service Client Care Manager

Claremont Toyota

601 Auto Center Dr
Claremont, CA 91711

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4.3
162 Reviews
4.3

162 Reviews

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162 Reviews of James Reeder

June 17, 2024

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Employee Rating

Estoy muy ,muy agradecida con la señorita Amanda y con su supervisora ,tienen mucha disponibilidad para ayudarnos en nuestras necesidades.Muchas Gracias. More

by MONSERRATMONKA
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Sanchez

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Jun 18, 2024

Claremont Toyota responded

Hola MONSERRATMONKA, gracias por compartir tu experiencia positiva con nosotros! Estamos encantados de saber que la señorita Amanda y su supervisor pudieron ayudarlo con sus necesidades. Apreciamos sus amables palabras y esperamos poder servirle nuevamente en el futuro. Saludos, Equipo de Atención al Cliente guestrelations@claremonttoyota.com 909-625-1500

June 17, 2024

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Great attentive service - quick,knowledgeable- ordered Lyft quickly- car ready sooner than expected- quick check out More

by SV2496
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tony Sanchez

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Jun 18, 2024

Claremont Toyota responded

Hi SV2496, thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team. It's always our goal to provide quick and knowledgeable assistance to all our customers. We appreciate your feedback and hope to see you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 12, 2024

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Love this dealership! They are professional, customer driven, reliable, timely and easy to work with! More

by LRHANSEN3
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tony Sanchez

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Jun 13, 2024

Claremont Toyota responded

Thank you so much for your kind words, LRHANSEN3! We are thrilled to hear that you had such a positive experience with our dealership. Providing exceptional service to our customers is our top priority, and we are delighted that we were able to meet your expectations. We appreciate your feedback! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 11, 2024

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Was able to book quickly. Great service and great customer services. Will comeback. Thank you! More

by VIETSLEEPER540
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Sanchez

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Jun 12, 2024

Claremont Toyota responded

Hi VIETSLEEPER540, thank you for the glowing review! We're thrilled to hear that you had a positive experience booking with us and enjoyed our customer service. We look forward to welcoming you back soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 11, 2024

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Was helped quickly and issue was resolved. Thank he sales team and shop were very professional and helpful. More

by SOR726
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Sanchez

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Jun 12, 2024

Claremont Toyota responded

Hi SOR726, thank you for your positive feedback! We're glad to hear that our sales team was able to assist you promptly and professionally. If you ever need further assistance, feel free to reach out. We appreciate your business and hope to serve you again soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 06, 2024

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Great customer service and work. Was also able to use a rental due to the nature of the work that needed to be done (it required a few days and I needed a car for work, childcare pic More

by Prisla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Sanchez

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Jun 10, 2024

Claremont Toyota responded

Prisla, thank you for your kind words! We're thrilled to hear that you had a positive experience with our customer service and that our team was able to accommodate your needs with a rental car. We appreciate your feedback and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 06, 2024

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Honest no nonsense buying a car is hassle free. Staff are friendly and very efficient More

by MARTINEZJULIUS5
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Recommend Dealer
Yes

Other Employees Tagged: Rey Rey Palma Contreras, Fabricio Escobal, Tony Sanchez

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Jun 07, 2024

Claremont Toyota responded

Hi MARTINEZJULIUS5, thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our staff friendly and efficient. We strive to make the car buying process hassle-free for all our customers. We appreciate your feedback and hope to see you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 06, 2024

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I feel Kevin could have communicated better with me regarding waiting time and what was found if anything with the service call. Thank you. More

by LAURACLI678
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tony Sanchez

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Jun 07, 2024

Claremont Toyota responded

Hi LAURACLI678, thank you for sharing your feedback. We appreciate your input and will definitely take your comments into consideration to improve our communication process moving forward. If you have any further questions or concerns, please don't hesitate to reach out. Thank you again for your review! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 29, 2024

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SERVICE ON TIME RELIABLE PEOPLE CAREFULL GOOD ATTNETION FASTEST SERVICE GOOD SERVICE FRIENDLY PERSSONEL PERFECT More

by CEROBLES61
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Recommend Dealer
Yes

Other Employees Tagged: Tony Sanchez

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May 30, 2024

Claremont Toyota responded

Hi CEROBLES61, thank you so much for the fantastic review! We are thrilled to hear that you had such a positive experience with our team. Providing reliable and fast service, along with excellent attention to detail, is always our goal. We appreciate your kind words and look forward to serving you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 29, 2024

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The techs need to clean their hands before touching painted surfaces. My car was clean when it went in and came back with two oily hand prints on the hood. More

by MKEEGAN117
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tony Sanchez

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May 30, 2024

Claremont Toyota responded

It's important we return vehicles looking better than how they were dropped off, which is why this is disappointing to read. We'll be sure to address this with our team and we'll be making sure something like this is not repeated. Thank you for bringing this to our attention. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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