James Revere | Page 6

Sales person and management were very aggressive in making the deal and keeping customer happy!. Service manager was extremely helpful in getting my old BMW repaired. I am a proud owner of 2 X5. 2021 a making the deal and keeping customer happy!. Service manager was extremely helpful in getting my old BMW repaired. I am a proud owner of 2 X5. 2021 and 2013. More

by javeddaniels01 Verified Customer Verified Customer

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I go out of my way to take both of my vehicles to this dealership. The advisors are courteous and professional. Whatever problem I bring to them I can always count on them to fix it. dealership. The advisors are courteous and professional. Whatever problem I bring to them I can always count on them to fix it. More

by Kate Conley Verified Customer Verified Customer

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My experience was very good. The service staff was very friendly. My appointment was for the next day, but they got me in on my schedule. friendly. My appointment was for the next day, but they got me in on my schedule. More

by JASON Verified Customer Verified Customer

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No issues good service as expected zzzxxx BMW BMW MINI TAMPA GOOD SERVICE WESLEY CHAPEL. ENGINE LIGHT. BMW MINI TAMPA. GO BUCS GO LIGHTNING. USA TAMPA GOOD SERVICE WESLEY CHAPEL. ENGINE LIGHT. BMW MINI TAMPA. GO BUCS GO LIGHTNING. USA More

by MAXIMUS004 Verified Customer Verified Customer

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Superb service. This is not my closest dealer, but worth driving the extra distance! I was impressed with the documentation I received following my service event. The people were fabulous! driving the extra distance! I was impressed with the documentation I received following my service event. The people were fabulous! More

by deborahlheim Verified Customer Verified Customer

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Took my vehicle in for 9:30 apt ,was told apt would take 3 hours. My assigned associate was not available, told associate that took info I needed to pick car up between 1:30 and 2 due to my husband's work s 3 hours. My assigned associate was not available, told associate that took info I needed to pick car up between 1:30 and 2 due to my husband's work schedule. At 11:15 my associate James called to say I needed new front tires and alignment. You don't carry my tires at this location and I know this from having a previous tire replaced but apparently James who works there doesn't know what you carry and what you don't. At 2 I texted to see why my car wasn't ready and was informed they had just sent someone to get my tires 3 hours after they knew they needed changed and my car wouldn't be ready till 5. This is not the first time James has kept my car all day for repairs that were quoted to take far less time. I do not appreciate my car being held hostage due to poor time management by your service department. Also my husband had to miss work hours due to this. I also had to go at 5 during peek traffic hours which I try to avoid and cancel other plans. I have been to other BMW dealerships and had great service but I think I will travel the extra time from now on due to mini of Wesley chapel's disrequard for people's time and added stress to my day off. Also the next day I was sent a email saying I missed my appointment, which obviously I did not considering I paid almost 800 dollars to have my car repaired. More

by kristybellamy Verified Customer Verified Customer

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It was my first time at this location and every one was awesome and exceeded my expectation I will definitely be going back for all of my service needs. awesome and exceeded my expectation I will definitely be going back for all of my service needs. More

by SR.1025 Verified Customer Verified Customer

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James did great! Got me in and out in a reasonable time and got everything addressed that I requested. Couldn't be happier. Thanks again! and got everything addressed that I requested. Couldn't be happier. Thanks again! More

by nikkispirakis Verified Customer Verified Customer

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Excellent service at this location. Everyone was so very helpful. I would definitely recommend BMW of Wesley Chapel. Short wait time and plenty of snacks! helpful. I would definitely recommend BMW of Wesley Chapel. Short wait time and plenty of snacks! More

by joanneharris419 Verified Customer Verified Customer

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Friendly. Fast, safe, kept in constant touch. I really loved that they kept me updated with the progress of the work done to my. Mini. Great experience!!! loved that they kept me updated with the progress of the work done to my. Mini. Great experience!!! More

by ANGELWISKR Verified Customer Verified Customer

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