James Richards | Page 3
Assistant Service Manager
Fitzgerald Subaru Rockville
11407 Rockville Pike
Rockville, MD 20852
237 Reviews
Write a Review237 Reviews of James Richards
August 31, 2026
Everything was good. I'll take in consideration your mechanic notes about potential work to be done to maintain AC system, will possibly schedule another visit for that. I'll take in consideration your mechanic notes about potential work to be done to maintain AC system, will possibly schedule another visit for that. More
August 30, 2026
The folks there are very responsive and customer friendly, especially Mathew! The only thing that was an issue was that it took too long to wait for our car to be brought around after it was ready. friendly, especially Mathew! The only thing that was an issue was that it took too long to wait for our car to be brought around after it was ready. But all in all, I’d recommend this place highly. More
August 30, 2026
Great service. James fully explained everything. And was very responsive.. he answered all my questions and proactively kept us informed of the status of the rep James fully explained everything. And was very responsive.. he answered all my questions and proactively kept us informed of the status of the repairs. More
August 27, 2026
This visit went really well thanks in large part to the Service Technician, Matthew Clark. The appt.was timely and well orchestrated. Movement through the system was smooth and efficient. The summary of Service Technician, Matthew Clark. The appt.was timely and well orchestrated. Movement through the system was smooth and efficient. The summary of the walk-around was very helpful. A perfect 10. More
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