James Ryder

I stopped in to take a test drive of the Infiniti QX50 the moment I walked in the dealership I was greeted with smiles and extremely impressed on how nice the dealership was. My test drive was with Alec a the moment I walked in the dealership I was greeted with smiles and extremely impressed on how nice the dealership was. My test drive was with Alec and immediately I could see how knowledgeable he was explaining all the features of the car. Answered all my questions with a calm demeanor was polite pleasant and at know time did I feel pressure to buy the car. I was introduced to James and with a smile and wanted to make sure I was enjoying my experience. Marcin was outstanding during the finance part. I have never experienced anything like this buying a car. I would recommend anybody looking for a new or user car ask for Alec and you will not be disappointed. Thank you to all for a great experience looking forward to my new QX 50 More

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Out of state customer here and Joel made the process so easy. Great communication along with custom videos. easy. Great communication along with custom videos. More

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Joel was a pleasure to work with and the next car purchase I make will be with him! Knowledgeable, kind and not pushy at all. Him and James were both exactly what you wish everyone was like in the purchase I make will be with him! Knowledgeable, kind and not pushy at all. Him and James were both exactly what you wish everyone was like in the car selling business. Can't thank them enough for their help. More

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he was courteous, thoughtful and knowledgeable, and seem to have customers best interest at heart with an element of kindness. That was awesome. to have customers best interest at heart with an element of kindness. That was awesome. More

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Edgar was very amazing! He did what he had to do to help us, even coming in on his day off to make sure we solved our bump in the road. He did what he had to do to help us, even coming in on his day off to make sure we solved our bump in the road. More

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Worked with me very well to obtain and manage my payments for something I wanted for something I wanted More

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Edgar was straight forward and honest. Took me on a test ride that was more fitting to show off the cars as seats Took me on a test ride that was more fitting to show off the cars as seats More

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This is my 4th car from here and I wouldn't buy from anyone else but Joel. The entire dealership is pleasant and kind. Joel is so professional and really works to make clients happy. anyone else but Joel. The entire dealership is pleasant and kind. Joel is so professional and really works to make clients happy. More

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Our car buying experience with Edgar was exceptional. He was not only knowledgeable about the car we purchased but also incredibly kind to my 7-year-old. He even took the time to make paper airplanes wit He was not only knowledgeable about the car we purchased but also incredibly kind to my 7-year-old. He even took the time to make paper airplanes with him while we completed the financial paperwork. My son was sad to leave him! Edgar was not pushy. He asked all the appropriate questions to make sure that we were getting a car that fit our family and lifestyle. I highly recommend working with Edgar. He is an asset to Infiniti of Hoffman Estates. More

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I have been working with Joel for almost two years. I came in one day to look at the new body style QX60 and the price at the time just wasn't going to work for me. Through out the past two years Joel I came in one day to look at the new body style QX60 and the price at the time just wasn't going to work for me. Through out the past two years Joel has kept in touch and never pressured me like the other dealers. I felt comfortable telling Joel when I was ready and the price point and options I was looking for. He was patient and resilient in finding the right vehicle for me and my family. We kept in touch over the period of time of two years and he even gave me options to come look at when time was available and when It didn't fit what I was looking for he was always comfortable and never pressed anything, which is ideal when looking for a new/used vehicle. I had other dealers contact me and inevitably working with Joel was just hands down an excellent experience, as to why I finally bit the bullet and purchased my 2023 QX60 with Joel. His patience and persistence paid off in the end and I was comfortable the whole way through. After purchase, I left the vehicle at the dealership to get a blackout package installed and he even kept me updated consistently throughout that after purchase process which impressed me as well. The truck was a surprise for my wife's birthday and when we picked it up, she didn't know until he handed her the keys. He even took an hour of his time to show her how to use all the new options in her new truck. Thank You Joel for being patient and sticking with me through this process! Definitely recommend! I'd also like to thank his sales manager, James, for the assistance as well. Always welcoming when I came into the dealership and a pleasure to deal with. Overall this has been an excellent experience and team was excellent throughout! More

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