James Sheffield
James Sheffield at Jenkins Mitsubishi
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James Sheffield | Page 2

Finance Manager

Jenkins Mitsubishi

4315 U.S. Highway 98 N
Lakeland, FL 33809

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4.9
206 Reviews

Dealership Experience

4 yrs, 2 mos

Specialties & Trainings

2024 Consumer Satisfaction Award - 3 Years in a row

Q1 - 2023 Highest Customer Experience Award

View more specialties & trainings

Languages Spoken

English English

Employee Video

4.9

206 Reviews

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206 Reviews of James Sheffield

March 28, 2024

Dealership Rating
Employee Rating

Excellent customer care. Great service in all areas. Highly recommend to all persons the need a vehicle. More

by nico18lg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Nouel

Mar 28, 2024

Jenkins Mitsubishi responded

Hi Nico, Thank you so much for your kind words! We're thrilled to hear that you received excellent customer care and great service at Jenkins Mitsubishi. If you ever need anything else, please don't hesitate to reach out. We appreciate your business and hope to see you again soon!

March 26, 2024

Dealership Rating
Employee Rating

Jenkins Mitsubishi has been my family's go to dealership when we are in need of a new vehicle they are very knowledgeable and easy to work with More

by FLMANPHOTOGRAPHY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Nouel, Trey Rolfson , Ricardo Quinones

Mar 27, 2024

Jenkins Mitsubishi responded

Dear valued customer, Thank you for your continued trust in Jenkins Mitsubishi as your family's go-to dealership. We look forward to assisting you and your family with any future vehicle needs. Best regards,

March 19, 2024

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Employee Rating

Liza Fernandez was a great saleswoman. When we mentioned any concerns, she was quick to address them with no hesitation. Liza was very straightforward and didn’t try to hide anything about More

by agostallworth
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Liza Fernandez

Mar 20, 2024

Jenkins Mitsubishi responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Liza Fernandez. We'll be sure to pass along your feedback to her and the rest of our team. We appreciate your continued support and look forward to assisting you in the future.

March 15, 2024

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Employee Rating

Good quality car and very good customer service. I’m using my Outlander it looks pretty well More

by ROBERTROM00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trey Rolfson, Liza Fernandez

Mar 17, 2024

Jenkins Mitsubishi responded

Thank you, Robert! We're glad to hear that you're enjoying your Outlander and that you're satisfied with the quality of both the car and our customer service. If you ever need assistance or have any questions, feel free to reach out.

March 13, 2024

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Employee Rating

I came here with what felt like an impossible situation and everyone involved from Jordan to James truly helped along the way to make the purchase smooth and efficient. I cant thank Jenkins enough for bein More

by SARAHJEAN92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Tesoro, Haylee Wells, Jordan Rice, Milton Lopez, Liza Fernandez , Allen Cocoa, Brandon Landers, Beckie McDonald, Julian Tesoro

Mar 15, 2024

Jenkins Mitsubishi responded

Thank you for sharing your experience with us! We're thrilled to hear that Jordan and James, along with our team at Jenkins Mitsubishi, were able to assist and make your purchase smooth and efficient. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and hope you enjoy your amazing vehicle!

March 06, 2024

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Employee Rating

Muy profesional y amable Gracias por el servicio, Liza eres la mejor gracias Very professional and friendly Thank you for the service, Liza you are the best thank you More

by RNARMANDORIOS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Liza Fernandez

Mar 07, 2024

Jenkins Mitsubishi responded

Hola Liza, Agradecemos mucho tus amables palabras y nos alegra saber que quedaste satisfecha con nuestro servicio. Siempre estamos aquí para ayudarte en lo que necesites. ¡Gracias por elegir Jenkins Mitsubishi!

March 05, 2024

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Employee Rating

Good service and excellent procedure. I do recommend to buy a car in Mitsubishi dealer More

by juanabreu13
Recommend Dealer
Yes

Other Employees Tagged: Dominic Tesoro, Trey Rolfson, Dave Ashmore, Haylee Wells, Jordan Rice, Milton Lopez , Brandon Landers, Beckie McDonald, Julian Tesoro

Mar 08, 2024

Jenkins Mitsubishi responded

Hello, Thank you for your recommendation! We're pleased to hear that you had a good experience with our service and found our procedures excellent. We appreciate your feedback and look forward to assisting you or your referrals in the future.

March 02, 2024

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Employee Rating

Trey was somewhat rude regarding his insistence on bringing a cashiers check rather than personal check for balance of cash payment. Ricardo was great to deal with and very pleasant to work with. More

by martywbutler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trey Rolfson, Sierra Freudenthal , ricardo

Mar 03, 2024

Jenkins Mitsubishi responded

Dear Marty, We appreciate you taking the time to share your experience with us. We apologize for any inconvenience you may have encountered during your visit, particularly regarding Trey's handling of the payment method. Your feedback is valuable to us, and we will address this matter internally to ensure better communication in the future. On a brighter note, we're thrilled to hear that Ricardo provided you with great service and made your experience pleasant. We value your business and hope to exceed your expectations on your next visit.

March 01, 2024

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From start to finish they were very helpful , knowledgeable and straight up personable !! We had our 5 month old puppy with us, as we had to drive 2 hours to dealer from Charlotte County and ba More

by PAXTON.RON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 03, 2024

Jenkins Mitsubishi responded

Dear Ron, Thank you so much for your kind words and for choosing Jenkins Mitsubishi for your automotive needs! We're thrilled to hear that our team, including Jordan, James, and Jose, provided you with helpful, knowledgeable, and personable service throughout your visit. If you ever need anything in the future or have any questions, please don't hesitate to reach out. We're here to help!

February 27, 2024

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Employee Rating

This was our second purchase with Jenkins. Jordan and Trey assisted me very well and made the transaction interesting too. Definitely recommended dealer. Sales team was easy to deal with and f More

by LARRYPIOLI01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 28, 2024

Jenkins Mitsubishi responded

Thank you for choosing Jenkins Mitsubishi for your second purchase! We're thrilled to hear that Jordan and Trey provided you with excellent assistance and made the transaction interesting. If you ever need anything else or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!

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