James Sheffield
James Sheffield at Jenkins Mitsubishi
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James Sheffield | Page 3

Finance Manager

Jenkins Mitsubishi

4315 U.S. Highway 98 N
Lakeland, FL 33809

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4.9
210 Reviews

Dealership Experience

4 yrs, 3 mos

Specialties & Trainings

2024 Consumer Satisfaction Award - 3 Years in a row

Q1 - 2023 Highest Customer Experience Award

View more specialties & trainings

Languages Spoken

English English

Employee Video

4.9

210 Reviews

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210 Reviews of James Sheffield

March 05, 2024

Dealership Rating
Employee Rating

Good service and excellent procedure. I do recommend to buy a car in Mitsubishi dealer More

by juanabreu13
Recommend Dealer
Yes

Other Employees Tagged: Dominic Tesoro, Trey Rolfson, Dave Ashmore, Haylee Wells, Jordan Rice, Milton Lopez , Brandon Landers, Beckie McDonald, Julian Tesoro

Mar 08, 2024

Jenkins Mitsubishi responded

Hello, Thank you for your recommendation! We're pleased to hear that you had a good experience with our service and found our procedures excellent. We appreciate your feedback and look forward to assisting you or your referrals in the future.

March 02, 2024

Dealership Rating
Employee Rating

Trey was somewhat rude regarding his insistence on bringing a cashiers check rather than personal check for balance of cash payment. Ricardo was great to deal with and very pleasant to work with. More

by martywbutler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trey Rolfson, Sierra Freudenthal , ricardo

Mar 03, 2024

Jenkins Mitsubishi responded

Dear Marty, We appreciate you taking the time to share your experience with us. We apologize for any inconvenience you may have encountered during your visit, particularly regarding Trey's handling of the payment method. Your feedback is valuable to us, and we will address this matter internally to ensure better communication in the future. On a brighter note, we're thrilled to hear that Ricardo provided you with great service and made your experience pleasant. We value your business and hope to exceed your expectations on your next visit.

March 01, 2024

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Employee Rating

From start to finish they were very helpful , knowledgeable and straight up personable !! We had our 5 month old puppy with us, as we had to drive 2 hours to dealer from Charlotte County and ba More

by PAXTON.RON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 03, 2024

Jenkins Mitsubishi responded

Dear Ron, Thank you so much for your kind words and for choosing Jenkins Mitsubishi for your automotive needs! We're thrilled to hear that our team, including Jordan, James, and Jose, provided you with helpful, knowledgeable, and personable service throughout your visit. If you ever need anything in the future or have any questions, please don't hesitate to reach out. We're here to help!

February 27, 2024

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Employee Rating

This was our second purchase with Jenkins. Jordan and Trey assisted me very well and made the transaction interesting too. Definitely recommended dealer. Sales team was easy to deal with and f More

by LARRYPIOLI01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 28, 2024

Jenkins Mitsubishi responded

Thank you for choosing Jenkins Mitsubishi for your second purchase! We're thrilled to hear that Jordan and Trey provided you with excellent assistance and made the transaction interesting. If you ever need anything else or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!

February 24, 2024

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Employee Rating

Great service the whole process was smooth. The team spend time and look for the right car for my family More

by MackensonDorancy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wilson Clark

Feb 26, 2024

Jenkins Mitsubishi responded

Thank you for your feedback! We're glad to hear that you had a smooth experience with us and that our team could assist you in finding the right car for your family. If you have any further questions or need assistance in the future, feel free to reach out to us.

Feb 26, 2024

Jenkins Mitsubishi responded

Hello Valued Customer, Thank you for your feedback! We're delighted to hear that you had a smooth experience with us and that our team took the time to find the right car for your family. If you need anything else or have any questions in the future, feel free to reach out. We appreciate your business and hope you enjoy your new car!

February 20, 2024

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Employee Rating

Highly recommend this dealership and working with Jordan was a pleasure. The vehicle was just what I was looking for. It was a painless process. More

by Portiasheehan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jordan Rice, Sierra Freudenthal

Feb 21, 2024

Jenkins Mitsubishi responded

Hi Portia, Thank you for your kind words! We're thrilled to hear that you had a positive experience with us and that working with Jordan was a pleasure. We're glad we could provide you with the vehicle you were looking for in a painless process. If you need anything else or have any questions, feel free to reach out. We appreciate your recommendation and look forward to serving you again in the future!

February 18, 2024

Dealership Rating
Employee Rating

Our experience was efficient and hassle free. I felt that waiting on paperwork took a little too much time. More

by speakslindad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle, was the first person sales person VERY KNOWLEDGEABLE AND POLITE

Feb 18, 2024

Jenkins Mitsubishi responded

Thank you for your feedback! We're glad to hear that your experience at Jenkins Mitsubishi was efficient and hassle-free. We apologize for any inconvenience caused by the paperwork process taking longer than expected. Your feedback helps us improve, and we'll work on making this process smoother in the future. If you have any further comments or need assistance, please feel free to reach out. We look forward to serving you again in the future!

February 18, 2024

Dealership Rating
Employee Rating

Completely smooth and seamless process. After calling several Mitsubishi dealers throughout south Florida, the only dealership that tried to earn our business was JENKINS! Worth the drive More

by tiffanyshlomi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 19, 2024

Jenkins Mitsubishi responded

Thank you for your feedback! We're thrilled to hear that you had a smooth and seamless experience at Jenkins Mitsubishi. Our team works hard to provide excellent service, and we're glad Jose, Milton, and our finance manager could assist you effectively. If you have any further questions or need assistance in the future, feel free to reach out. We appreciate your business!

Feb 23, 2024

Jenkins Mitsubishi responded

Thank you for choosing Jenkins Mitsubishi! We're thrilled to hear that you had a smooth and seamless experience with us. We appreciate your kind words about Jose, our internet salesperson, and our finance manager. We're delighted that Milton was able to assist you with the car features and app. We're grateful for your business and hope to serve you again in the future!

February 16, 2024

Dealership Rating
Employee Rating

Good good good good good good good good good ok ok ok ok ok ok More

by titoflorida131@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 18, 2024

Jenkins Mitsubishi responded

Thank you for the 5-star rating! At Jenkins Mitsubishi, we're thrilled to have met your expectations. If you need anything else or have any additional feedback, feel free to reach out. We look forward to seeing you again soon!

Feb 18, 2024

Jenkins Mitsubishi responded

Thank you for the 5-star rating and feedback! We're glad you had a positive experience with us at Jenkins Mitsubishi. If you have any further comments or need assistance, feel free to reach out. We appreciate your support and look forward to serving you again in the future!

February 11, 2024

Dealership Rating
Employee Rating

First time buying a new car from Jenkins. Coming from a State that depends on the Big 3, it's always harder to buy something else. Reliability has become a big issue. Too many recalls and def More

by rdusincki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Milton Lopez , Mario Dorado

Feb 12, 2024

Jenkins Mitsubishi responded

Thank you for choosing Jenkins Mitsubishi for your new car purchase! We understand the importance of reliability and are confident that you've made a good choice with Mitsubishi. We appreciate your feedback and are glad our team provided helpful assistance with the paperwork for out-of-state titling. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

Feb 12, 2024

Jenkins Mitsubishi responded

Thank you for choosing Jenkins Mitsubishi for your new car purchase! We're glad to have had the opportunity to assist you, especially during the out-of-state titling process. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

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