James St. Brice | Page 3

Went above and beyond to deliver car to my house when car wasn't ready due to recall from Kia that had not been fixed at the time I was there to pick up car. Salesman took the car to Kia, had recall checked wasn't ready due to recall from Kia that had not been fixed at the time I was there to pick up car. Salesman took the car to Kia, had recall checked in fixed and delivered card to my house. More

by KLKA Verified Customer Verified Customer

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Quick and efficient, quick to resolve my problem, friendly, understanding, didn’t give me a hard time at all!! friendly, understanding, didn’t give me a hard time at all!! More

by Adrian303 Verified Customer Verified Customer

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Staff was excellent. They knew I was on a rental and the car I wanted was at another dealer. They put me on a loaner free of charge until my car arrived. May I say the lo They knew I was on a rental and the car I wanted was at another dealer. They put me on a loaner free of charge until my car arrived. May I say the loaner was the same model I was purchasing with less than 200 miles on it. More

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I never thought buying a car could be this easy! Nancy Vega and the team at Key Hyundai made my buying experience stress free from beginning to pickup of my new Kona. Love my new car! Nancy Vega and the team at Key Hyundai made my buying experience stress free from beginning to pickup of my new Kona. Love my new car! More

by jeanne189 Verified Customer Verified Customer

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Based on my past experiences of car shopping, it was quite refreshing to work with Key Hyundai of Salem. I met with several individuals at Key Hyundai, and each one was a pleasure to deal with. Every quite refreshing to work with Key Hyundai of Salem. I met with several individuals at Key Hyundai, and each one was a pleasure to deal with. Everyone was extremely personable, helpful, courteous, and very knowledgeable of the Tucson I wanted to purchase. They also respected my time and I did not feel pressured at all. I would like to give a shout out to Armando, David, Rafaelito, Christian, and James. You made this the best car buying experience ever. I have already told all my friends to go to Key Hyundai of Salem for a vehicle and/or maintenance. Keep up the good work. And the snacks were great also. :) More

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Great service. I felt respected and not forced to make a purchase or add anything additional I did not want. I felt respected and not forced to make a purchase or add anything additional I did not want. More

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The dealership didn’t have the tension feeling I got from other places . Everyone was warm and friendly other places . Everyone was warm and friendly More

by jimrooter Verified Customer Verified Customer

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Everyone was so helpful with answering all my questions and staying late to just get my paperwork going! The whole non-comission part really establishes a different type of trust, and the attitude really s and staying late to just get my paperwork going! The whole non-comission part really establishes a different type of trust, and the attitude really says it all. Thank you Rafi and team for your diligence More

by Khadigahassan96 Verified Customer Verified Customer

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I had a great experience at Key Hyundai. Everyone was super friendly and very knowledgeable. I ended up making a great deal and driving home my brand new Santa Cruz. Everyone was super friendly and very knowledgeable. I ended up making a great deal and driving home my brand new Santa Cruz. More

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Awesome experience with Raffy and Greg. They were great to work with and would highlight recommend each of them. The only downside we experienced during the buying process was outside of th They were great to work with and would highlight recommend each of them. The only downside we experienced during the buying process was outside of these folks control. It is surrounding is the difficulty and lack of clarity for our qualifying for the Hyundai Loyalty incentives after having turned in a Hyundai lease, owning another Hyundai and now purchasing a new Hyundai. Recognizing these facts, it seems very clear that we’re loyal to the Hyundai brand, but still we didn’t qualify for exactly what we are proving to be: Hyundai loyal. This led to an inability for us to qualify for a $1500 incentive that we should have received. Instead, we negotiated and received weather tech floor mats, which are awesome, but we’re still missing out on over $1k in savings that we should have realized with our purchase of a $50k+ purchase of a 2024 Palisade. You need to reward your loyal customers to retain them!! More

by LEVYMJESSICA Verified Customer Verified Customer

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