James Stassi | Page 12

5 Very professional and courteous Explained some of the service needed. Car was ready in a very timely manner service needed. Car was ready in a very timely manner More

by Chatshirley.benedict Verified Customer Verified Customer

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James got me checked in and into service immediately. He was very customer oriented; answering any and all questions I had. This was my second new Kia and I love them both. But, I almost didn't buy anoth He was very customer oriented; answering any and all questions I had. This was my second new Kia and I love them both. But, I almost didn't buy another Kia because my service had fallen off at another location. People told me Midtown was not good either.Sooo ... but let me tell you mid time has totally convinced me. They made a huge turnaround. More

by jkhappy9999 Verified Customer Verified Customer

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Very welcoming, transparent and handled my appointment in a timely manner. James is a great service advisor a timely manner. James is a great service advisor More

by blaszkowskiaa Verified Customer Verified Customer

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They were very thorough and quick when diagnosing the issue with my car, and James was very helpful with explaining the service needed! issue with my car, and James was very helpful with explaining the service needed! More

by keyeralantroop Verified Customer Verified Customer

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It was good. I had a good experience when I took my vehicle in to be serviced. I had a good experience when I took my vehicle in to be serviced. More

by carlizcards Verified Customer Verified Customer

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Thorough attentive staff. Accommodating and quick service I am happy to return for service again when needed Accommodating and quick service I am happy to return for service again when needed More

by McAbee2022 Verified Customer Verified Customer

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I was not satisfied Warranty on the problem I complained about. Still there what happened about. Still there what happened More

by clwatermon711 Verified Customer Verified Customer

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Everyone is always very friendly and kind. They never make me feel stupid when I'm not sure where to go, or how to get into the garage area to get my vehicle serviced. They never make me feel stupid when I'm not sure where to go, or how to get into the garage area to get my vehicle serviced. More

by marissa.brubaker3 Verified Customer Verified Customer

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Early drop off and was called when work was complete. Pick up was easy Great Service Pick up was easy Great Service More

by ricky.kimallen Verified Customer Verified Customer

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I am a bit frustrated to be back to dealership with a car that has less than 2000 miles on it. When I came in last week we were under impression our salesman had made an appt but service desk was unaware I w that has less than 2000 miles on it. When I came in last week we were under impression our salesman had made an appt but service desk was unaware I was coming, but he got me in. Waited a couple hours and James came and told me what was wrong and plan to repair, very courteous. I am waiting for word part is in and can finalize replacement/repair. I will be dropping it off before work, have been told loaner will be available and can pick up after work. I drive in from Oologah so this will be appreciated. Am hoping it's sooner rather than later to get repair completed. More

by ricky.kimallen Verified Customer Verified Customer

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