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James Stassi
James Stassi at Midtown Kia

James Stassi | Page 13

Service Advisor

Midtown Kia

4747 S Yale Ave
Tulsa, OK 74135

Contact Me
4.8
182 Reviews

Dealership Experience

1 yr, 7 mos

Specialties & Trainings

KIA SERVICE EXCELLENCE ELITE CERTIFIED , K900 CERTIFIED , MASTER & SENIOR CERTIFIED

4.8

182 Reviews

Write a Review

182 Reviews of James Stassi

March 17, 2026

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Employee Rating

They were great. They were professional. They were good at their job. Got me uber home. Would recommend. More

by Emilyfayeperkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Stassi

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Mar 18, 2026

Midtown Kia responded

Thank you for recommending us. We’re pleased our team handled your Kia Sportage Plug-In Hybrid service professionally and arranged your Uber ride home. James and our staff look forward to assisting you again.

March 17, 2026

Dealership Rating
Employee Rating

I have very little to say I tried calling about my car leaving messages after messages and no one ever returned my calls More

by CARLAMARTIN181964
Recommend Dealer
No

Other Employees Tagged: James Stassi

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Mar 21, 2026

Midtown Kia responded

Carla, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

March 17, 2026

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Employee Rating

Professional, courteous service. I was offered a drink while I waited and given a full video review after the service was done. More

by palealedog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harold Story, Patrick Conaway, Kory Whittford , Breana Hoffman, Corey in the service department was awesome too

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Mar 17, 2026

Midtown Kia responded

It’s wonderful to hear you received professional and courteous service. We’re glad the drink and detailed video review kept you informed while your Kia Telluride was maintained. We appreciate you choosing us and look forward to your next visit.

March 17, 2026

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Employee Rating

Great customer service! The video walk through of the service provided is an extra bonus. More

by susanhamil
Recommend Dealer
Yes

Other Employees Tagged: James Stassi

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Mar 17, 2026

Midtown Kia responded

It’s great to hear the video walkthrough added extra clarity to your Kia Carnival service. We appreciate you recognizing our customer service team. We look forward to assisting you on your next visit.

March 16, 2026

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Employee Rating

Explained clearly what's needed. Checked what is covered and what is not. Good service Not judgemental More

by margarita6243
Recommend Dealer
Yes

Other Employees Tagged: James Stassi

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Mar 16, 2026

Midtown Kia responded

We’re glad you found our explanation of covered versus uncovered items clear and felt the service was nonjudgmental. James is happy to have walked you through each detail. Thank you for trusting us with your Kia Telluride.

March 16, 2026

Dealership Rating
Employee Rating

Quick: informative I did not have to wait a long time. Got a video report of my car's status which was informative. James answered my questions clearly and politely More

by ceebee47
Recommend Dealer
Yes

Other Employees Tagged: James Stassi

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Mar 16, 2026

Midtown Kia responded

Thank you for choosing us to service your Kia Sportage. We’re delighted the video report and quick service kept your wait minimal. It’s great to know that James’s clear and polite responses addressed your questions.

March 14, 2026

Dealership Rating
Employee Rating

Dropped my vehicle off for servicing. They checked it out and James let me know to pick it up since it was ready. Very professional and done in a short amount of time. More

by lsallee54
Recommend Dealer
Yes

Other Employees Tagged: James Stassi

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Mar 18, 2026

Midtown Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Mar 14, 2026

lsallee54 responded

Thanks

March 14, 2026

Dealership Rating
Employee Rating

They were friendly, said it would take an hour, it was an hour. I also enjoyed the text messages during my service updating of the status. More

by KATIE.RICH80
Recommend Dealer
Yes

Other Employees Tagged: James Stassi

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Mar 14, 2026

Midtown Kia responded

We’re glad the service visit for your Kia Sportage Hybrid was completed exactly as promised and that text updates kept you informed. It’s great to know our team’s friendly approach met your needs. Thank you for sharing your experience.

March 11, 2026

Dealership Rating
Employee Rating

James did an excellent job. Gave me clear and concise information and was prompt to return phone calls and aswer questions. James was great to work with. More

by RBKERN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jasmine Gutierez, Derek Pressler, Kyle Collins, Harold Story, Patrick Conaway, Kory Whittford, Chad Jennings , Sam Creveling, Breana Hoffman

Print
Mar 11, 2026

Midtown Kia responded

We’re glad James kept you informed and responded promptly throughout your Kia Telluride service. It’s great to know he made everything straightforward. We look forward to helping you and your Telluride again.

March 11, 2026

Dealership Rating
Employee Rating

They were very helpful with my experience today. I had no complaints and I will be back. More

by colinshope12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harold Story, Patrick Conaway, Kory Whittford

Print
Mar 11, 2026

Midtown Kia responded

It’s great to read your kind words. We’re pleased that our team could help with your Kia Soul service today and that everything went smoothly. We look forward to welcoming you back.

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