James Stassi | Page 14

Easy and smooth experience. James was friendly and guided me through everything I needed to know. James was friendly and guided me through everything I needed to know. More

by MARQ.MENDIOLA Verified Customer Verified Customer

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5 Fine service quick thorough explained the service check and recall great job Go james and recall great job Go james More

by carolcarter1149 Verified Customer Verified Customer

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Terribly rude customer service I couldn't get any updates and he wouldn't listen to the actual problem I was having just trying to do a bunch of unnecessary work. And didn't complete another issue I'm having and he wouldn't listen to the actual problem I was having just trying to do a bunch of unnecessary work. And didn't complete another issue I'm having with the fuel filler neck. Just unreasonable and rude. Zero help. Had to argue about the starter needing to be replaced. Just rediculous and not satisfied More

by kcswanson16 Verified Customer Verified Customer

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Everything went fine, and my car was serviced in a very timely manner. I will return! timely manner. I will return! More

by oksportfan Verified Customer Verified Customer

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The details on my invoice included an item that had just been repaired previously, when I asked about it I was told that perhaps it wasn't fixed properly. That was included in my quote. Once I picked up my been repaired previously, when I asked about it I was told that perhaps it wasn't fixed properly. That was included in my quote. Once I picked up my car, the total was more than what was on the original invoice. I was told by a man that the difference was probably taxes or something. I was under the understanding that the amount on the invoice would be what I would pay. I asked if there was anything re the repairs they had done that they could show me or have someone explain to me and I was told, by the same man, well, no, not really. You'll just have to let us know if there's a problem. I was treated rather rudely when I picked up my vehicle and I didn't appreciate it. More

by littleonekim1 Verified Customer Verified Customer

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Excellent communication; exhaustive research to find KIA part; expert install and a positive experience... we are still waiting for the KIA part to come in. So far we have an after market part. part; expert install and a positive experience... we are still waiting for the KIA part to come in. So far we have an after market part. More

by kathyschroeder5 Verified Customer Verified Customer

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First time for my service since buying my car! Great experience and James was helpful! Great experience and James was helpful! More

by aubrey Verified Customer Verified Customer

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100% ripoff Would appreciate a refund. Since I felt nothing was done. I paid $195 to be told engine light was bad battery.Was told 30 month battery with install would be close to $400 My b Since I felt nothing was done. I paid $195 to be told engine light was bad battery.Was told 30 month battery with install would be close to $400 My battery still had replacement warranty with free install and a 5 year vs 30 month battery. So chose to get battery replaced elsewhere Engine light came back on so I called you guys and was told that since I didnt buy your battery, I would have to pay another $195 diagnostic. Since leaving your shop and not buying your battery ended the first diagnostic. I never recived and findings on the code reading for my engine light.They said they checked my battery and started, yet I can't really believe that. I dont think nothing was done after noticing the battery. I asked to speak to a manager and was informed one would be calling me back. That was nearly a week ago now.I would please like a refund for this terrible service. More

by matrishaw Verified Customer Verified Customer

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I was never told the price of the service prior to it being done. I assumed it would be around the same as the KIA dealership back home. However it was a lot more!!! I feel like this should have been dis being done. I assumed it would be around the same as the KIA dealership back home. However it was a lot more!!! I feel like this should have been discussed with me BEFORE hand!! I was not expecting to pay 130 dollars for an oil change!!! More

by juliesinger908 Verified Customer Verified Customer

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It was good It was I really liked the video of the service I was good I really liked the videos of the service that was done. Also the call after service I was good I really liked the videos of the service that was done. Also the call after More

by samiam7332 Verified Customer Verified Customer

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