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James Stassi

Overview Reviews (209) Inventory (427)

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James Stassi

James Stassi | Page 14

Service Advisor

Midtown Kia

4747 S Yale Ave
Tulsa, OK 74135

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4.7

209 Reviews

Overview Reviews (209) Inventory (427)

Dealership Experience

1 yr, 9 mos

Specialties & Trainings

KIA SERVICE EXCELLENCE ELITE CERTIFIED , K900 CERTIFIED , MASTER & SENIOR CERTIFIED

4.7

209 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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209 Reviews of James Stassi

March 31, 2026

Dealership Rating

Employee Rating

All went well. In an out in good time. I have no complaints of any kind! In an out in good time. I have no complaints of any kind! More

by dustynok

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stassi

Apr 01, 2026 -

Midtown Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 31, 2026

Dealership Rating

Employee Rating

Very pleased with the service that we received, they went above and beyond. Very friendly staff! above and beyond. Very friendly staff! More

by lorainedefrange

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Harold Story, Patrick Conaway, Kory Whittford

Mar 31, 2026 -

Midtown Kia responded

It’s fantastic to learn our team went the extra mile during your Kia Telluride service. Kory will be pleased to hear your kind remarks about our friendly staff. Thank you for the 5 star review, and we look forward to assisting you again.

March 31, 2026

Dealership Rating

Employee Rating

They are always the best! They are always so helpful. They are my go-to Kia dealership! They are always so helpful. They are my go-to Kia dealership! More

by jautrey

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Harold Story, Patrick Conaway, Kory Whittford , Breana Hoffman

Apr 01, 2026 -

Midtown Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Midtown Kia.

March 30, 2026

Dealership Rating

Employee Rating

The dealership is clean and offers bottled water. James was very polite and made certain my Kia was properly maintained. James was very polite and made certain my Kia was properly maintained. More

by butcherk535

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stassi

Mar 30, 2026 -

Midtown Kia responded

Thank you for noting our clean facility and bottled water offerings. James is pleased his attentive service made sure your Sportage received proper care. We appreciate your trust in our Kia service team and look forward to helping you again.

March 27, 2026

Dealership Rating

Employee Rating

excellent service and very detailed. . he made getting our oil changed so easy! Super nice and efficient! . he made getting our oil changed so easy! Super nice and efficient! More

by simanthia73

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 28, 2026 -

Midtown Kia responded

We’re pleased to hear the oil change on your Kia Telluride was thorough and hassle-free. Thank you for noting how efficient and friendly our service team was.

March 27, 2026

Dealership Rating

Employee Rating

Dealership was super clean, the when I pulled up, they vacuumed my front seats. The guy that helped me was very professional and helpful. vacuumed my front seats. The guy that helped me was very professional and helpful. More

by cbillie239

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 27, 2026 -

Midtown Kia responded

Thank you for sharing your experience. We’re glad our facility was spotless and our team refreshed your Kia’s seats upon arrival. James will be pleased to know you found his service professional and helpful. We look forward to assisting you again.

March 27, 2026

Dealership Rating

Employee Rating

Midtown Kia has been very helpful and friendly in every department. This is the first time I have used the service dept and the process was smooth and so very informative. Very little wait time and an unex department. This is the first time I have used the service dept and the process was smooth and so very informative. Very little wait time and an unexpected but thorough video of the service to my car. Thank you Midtown Kia and James! More

by abcsma

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 27, 2026 -

Midtown Kia responded

Knowing that your first service visit was smooth and informative means a lot to us. We’re glad the minimal wait and detailed service video met your expectations. James is thankful for your kind feedback and we look forward to caring for your Kia again.

March 27, 2026

Dealership Rating

Employee Rating

5 Very professional and courteous Explained some of the service needed. Car was ready in a very timely manner service needed. Car was ready in a very timely manner More

by Chatshirley.benedict

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: James Stassi

Mar 29, 2026 -

Midtown Kia responded

Thanks for sharing about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

Mar 27, 2026 -

Chatshirley.benedict responded

I am unsure what you mean

March 27, 2026

Dealership Rating

Employee Rating

James got me checked in and into service immediately. He was very customer oriented; answering any and all questions I had. This was my second new Kia and I love them both. But, I almost didn't buy anoth He was very customer oriented; answering any and all questions I had. This was my second new Kia and I love them both. But, I almost didn't buy another Kia because my service had fallen off at another location. People told me Midtown was not good either.Sooo ... but let me tell you mid time has totally convinced me. They made a huge turnaround. More

by jkhappy9999

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stassi

Mar 27, 2026 -

Midtown Kia responded

Thank you for choosing Kia again and giving us another chance. We’re glad James got you checked in promptly and answered all your questions. It means a lot to hear our service turnaround restored your confidence.

March 26, 2026

Dealership Rating

Employee Rating

Very welcoming, transparent and handled my appointment in a timely manner. James is a great service advisor a timely manner. James is a great service advisor More

by blaszkowskiaa

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stassi

Mar 26, 2026 -

Midtown Kia responded

We’re glad you found the process welcoming, transparent and efficient for your Kia Telluride service. James will be thrilled to hear your praise for his support. Thank you for trusting our team.

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