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James Stecker
James Stecker at Jim Ellis Buick GMC Mall of GA
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James Stecker | Page 2

Service Advisor

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.5
232 Reviews

Dealership Experience

6 yrs, 9 mos

Industry Experience

9 yrs, 2 mos

4.5

232 Reviews

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232 Reviews of James Stecker

April 05, 2024

Dealership Rating
Employee Rating

It was a great experience My car was fixed as expected and the dealership employees are always professional More

by Karenkeen1969
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

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Apr 20, 2024

Jim Ellis Buick GMC Mall of GA responded

Hi there, we are very happy to have provided you with such a positive experience!

February 17, 2024

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Employee Rating

Everything was great! James was terrific! Dealership was nice and clean. We were in and out in no time! Jim Ellis dealerships are the best!!! More

by Ryanasmer
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

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Feb 24, 2024

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out!

February 17, 2024

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Employee Rating

Very attentive I liked the video. No No No No No No No No No More

by Ppinsker
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

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Feb 24, 2024

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience!

February 17, 2024

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Employee Rating

My vehicle was delivered back to me the day that James Stecker gave me Other than missing the oil change that I wanted to be done while my vehicle was in the shop my experience was excellent More

by ANTNYMC
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

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Feb 24, 2024

Jim Ellis Buick GMC Mall of GA responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

February 15, 2024

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2 hours for an oil change only seems very long. Double what it has been in the past. More

by iwanttodeal
Recommend Dealer
No

Other Employees Tagged: James Stecker

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Feb 24, 2024

Jim Ellis Buick GMC Mall of GA responded

Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

February 13, 2024

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Employee Rating

Easy and convenient Seemed very knowledgeable and helpful. Thanks Thanks for your help and I will be back More

by Lanewooten
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

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Feb 16, 2024

Jim Ellis Buick GMC Mall of GA responded

Hi, your wonderful feedback and rating mean a lot to us.

February 07, 2024

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Professional. Efficient. Timely. Extremely knowledgeable. Cares about customer. Brings to my attention all concerns that could potentially negatively impact my veh More

by BRGS16
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

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Feb 24, 2024

Jim Ellis Buick GMC Mall of GA responded

Hi there, thank you so much for your positive comments about Jim Ellis Buick GMC Mall of Georgia!

February 02, 2024

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Amazing staff and service! Each time I’ve come, the service time was fast and I even got a video update of my car before they were done! Awesome dealership! More

by MISSYGOT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jovan Riley

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Feb 24, 2024

Jim Ellis Buick GMC Mall of GA responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of Georgia!

January 30, 2024

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Employee Rating

James was very attentive and addressed all of my concerns that I brought my vehicle to the dealership to correct More

by abdb93
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

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Feb 01, 2024

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who helped make this such a great experience!

January 28, 2024

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Employee Rating

My visit was warm and welcoming. It was my first service visit for my new car, and everyone was so friendly and professional. More

by Nic.anna.ole1983@gmail.com
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

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Feb 02, 2024

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

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