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James Stecker

Overview Reviews (417)

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James Stecker

James Stecker | Page 2

Service Advisor

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.7

417 Reviews

Overview Reviews (417)

Dealership Experience

9 yrs

Industry Experience

11 yrs, 5 mos

4.7

417 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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417 Reviews of James Stecker

July 26, 2026

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Employee Rating

James kept me informed through the entire process and help me make the best decision decisions for my truck help me make the best decision decisions for my truck More

by SANTIAGOFLOORINGLLC

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stecker

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Jul 28, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hello, thanks! We appreciate your continued business with us, and we're looking forward to your next visit!

July 23, 2026

Dealership Rating

Employee Rating

James was professional, courteous, and informative. He gets top rating from me. I'll be back. He gets top rating from me. I'll be back. More

by JWFFARMER

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stecker

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Jul 27, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for your kind review; we are happy to pass along your comments to James here at Jim Ellis Buick GMC Mall of Georgia! If you have any further questions, please don't hesitate to reach out!

July 23, 2026

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Employee Rating

I went to the dealership with an issue with my Envision. After having the problem diagnosed the mechanic fixed the problem. After having the problem diagnosed the mechanic fixed the problem. More

by GAMBRITT

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stecker

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Jul 27, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

July 19, 2026

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Employee Rating

James will be the only one I would love to deal with at the dealership. the dealership. More

by RICKY.SMITH120953

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stecker

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Jul 23, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

July 15, 2026

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Employee Rating

Everything went great, I showed up about 10 minutes early for my appointment ; James got me checked in quickly. I had an oil change, tire rotation and transmission fluid change and was out the door in a litt for my appointment ; James got me checked in quickly. I had an oil change, tire rotation and transmission fluid change and was out the door in a little under 2 hours. More

by profitt5766

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stecker

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Jul 17, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

July 15, 2026

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by profitt5766

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stecker

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Jul 17, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

July 15, 2026

Dealership Rating

Employee Rating

Very dependable,consistent,and hospitable. This shop does quality work in half the time, I've experienced at other auto shops!!! This shop does quality work in half the time, I've experienced at other auto shops!!! More

by ERICALMOND116

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stecker

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Jul 17, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

July 13, 2026

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Employee Rating

Customer service was pleasant. James was very nice and professional. The Lyft was very convenient and made for a good experience James was very nice and professional. The Lyft was very convenient and made for a good experience More

by Thejungchoi

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stecker

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Jul 16, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 11, 2026

Dealership Rating

Employee Rating

Sami and the sales team have always been great to work with and James in service has also always been great to work with when the vehicles I have owned needed repairs or service. Thank you to them all. with and James in service has also always been great to work with when the vehicles I have owned needed repairs or service. Thank you to them all. Kevin A. More

by ARNOLD.KEVIN442

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason Dowdy, Richard Nourie, Sami Karaki, Ken Wang, Ed Barnes, Nick Rose

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Jul 13, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. Please don't hesitate to reach out if there's anything additional we can do for you.

July 07, 2026

Dealership Rating

Employee Rating

James was thorough communicative listened to my concerns and issues. They accomplished most of what they could (barring supplie chain issues). They got my car back to me sooner than expected. and issues. They accomplished most of what they could (barring supplie chain issues). They got my car back to me sooner than expected. More

by ParkerB

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stecker

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Jul 09, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. If you have any further questions, please give us a call. We're always happy to help!