James Stecker
James Stecker at Jim Ellis Buick GMC Mall of GA

James Stecker | Page 33

Service Advisor

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

Contact Me
4.7
378 Reviews

Dealership Experience

8 yrs, 9 mos

Industry Experience

11 yrs, 2 mos

4.7

378 Reviews

Write a Review

378 Reviews of James Stecker

September 19, 2018

Dealership Rating

SAVE YOUR MONEY - GO TO JOEY'S WATKINS INSTEAD It took them two days to evaluate the problem with my car. OVER PRICED - SAVE YOUR MONEY! Always tell you need thousands of dollars of work done. More

by SIDSWING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Sean Garrett

Oct 12, 2018

Jim Ellis Buick GMC Mall of GA responded

Good afternoon. I apologize James has not returned your call. if you would like to speak with the manager please call Chris Stout, Service Manager.

September 17, 2018

Dealership Rating
Employee Rating

Very nice staff and easy to work with! Dealership had an easy drop-off process, a great waiting area with nice recliners for a nap, a friendly staff, and performed great work on my vehicle. More

by JL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2018

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you, and have a fantastic day!

September 16, 2018

Dealership Rating
Employee Rating

Great Service! I had a great Service Rep, James, who told me the turn around time for an oil change, etc. would be quick, it was! Thanks More

by DWSTETLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 20, 2018

Jim Ellis Buick GMC Mall of GA responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely thank you for the positive review, and look forward to seeing you again soon!

September 12, 2018

Dealership Rating
Employee Rating

Wonderful people! James Stecker and Sean Garrett took care of me from the minute I walked in. Both were very helpful and informative. I would definitely recommend them More

by TONYA3795
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Sean Garrett

Sep 14, 2018

Jim Ellis Buick GMC Mall of GA responded

Tonya, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

Sep 17, 2018

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again.

September 07, 2018

Dealership Rating
Employee Rating

Great service James did a great job as a service advisor he called me and kept me updated on the repair done to my truck and was done on timely manner. More

by VENEMEX66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2018

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 07, 2018

Dealership Rating
Employee Rating

Transmission issue James quickly had the issue diagnosed and provided me with a loaner vehicle the same as mine. Also, found a few other items that needed servicing and More

by MDC0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 07, 2018

Dealership Rating
Employee Rating

Bad Battery Core James got me in and out well under the estimated time. As always, I appreciate him taking the time to explain and discuss the issue with me. More

by RODERICA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2018

Jim Ellis Buick GMC Mall of GA responded

Hi, thank you for the high star rating! We hope to be of service to you again in the future. Best wishes, Jim Ellis Buick GMC Mall of Georgia

September 05, 2018

Dealership Rating
Employee Rating

Vehicle service Pleasant experience. Performed the service on the vehicle and made recommendations for additional services. No pressure whatsoever. Will definitely be More

by JIM C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 07, 2018

Jim Ellis Buick GMC Mall of GA responded

Jim, your positive review means a lot to us and we’re happy we could help you! We look forward to working with you again in the future. Take care!

September 04, 2018

Dealership Rating
Employee Rating

Oil Change and tire rotation Just had it in for its scheduled oil change and tire Rotation. The Shop was quick and had me on my way in about 45 min , More

by ARNOLD.KEVIN442
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 07, 2018

Jim Ellis Buick GMC Mall of GA responded

It is great to hear that everything was completed quickly and to your satisfaction, Arnold! Please let us know if there is ever anything else we can do for you! Safe travels!

Sep 17, 2018

Jim Ellis Buick GMC Mall of GA responded

We're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

September 04, 2018

Dealership Rating
Employee Rating

It was quick and painless. Everyone was so kind. Everyone was so helpful from scheduling the appointment, to getting my care dropped off and the shuttle service. It was easier than I thought it would More

by M.CALD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 07, 2018

Jim Ellis Buick GMC Mall of GA responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of GA! Thanks again for the recommendation, and have an amazing day!

Sep 17, 2018

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you, and have a fantastic day!

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