James Stecker
James Stecker at Jim Ellis Buick GMC Mall of GA

James Stecker | Page 34

Service Advisor

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

Contact Me
4.7
400 Reviews

Dealership Experience

8 yrs, 11 mos

Industry Experience

11 yrs, 4 mos

4.7

400 Reviews

Write a Review

400 Reviews of James Stecker

November 03, 2018

Dealership Rating
Employee Rating

very nice and friendly I have always received good, quality work from this dealership. Everyone is always nice and helpful and go above and beyond to be sure I am taken care More

by TINAMINCEY1162
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2018

Jim Ellis Buick GMC Mall of GA responded

Thank you for sharing your response to the quality of service our staff provides! At Jim Ellis Buick GMC Mall of GA, we value our customers and we look forward to seeing you on your next visit. Take care!

October 26, 2018

Dealership Rating

Good service The staff was friendly and the location is clean and inviting. Once finished my advisor gave me a list of optional services and what they were never b More

by RAINJENNINGS
Recommend Dealer
Yes
Oct 28, 2018

Jim Ellis Buick GMC Mall of GA responded

Your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you! Safe travels!

October 26, 2018

Dealership Rating
Employee Rating

Service My car hit 60,000 miles so I had a number of service work done including new tires to prepare the car for the next 60,000. Setting the appointment wa More

by DBrunelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Corey Wright

Oct 28, 2018

Jim Ellis Buick GMC Mall of GA responded

Your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you! Safe travels!

October 25, 2018

Dealership Rating
Employee Rating

Slightly helpful but not wanting to have a customer for life I called the dealership in which I bought my vehicle from several years ago to inquire about any warranty updates or recalls that could have been done More

by No thanks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 30, 2018

Jim Ellis Buick GMC Mall of GA responded

I apologize you did not have a pleasant experience. If you would like to further discuss anything with our Service Director, Ron Gay, please reach out to him at 770-945-8700 so we can resolve any outstanding issues.

October 24, 2018

Dealership Rating
Employee Rating

Business as usual. i took my vehicle in for scheduled maintenance. The service rep was very nice. The work was done quickly and I was on my way. More

by LANAJ51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Ebel , Kristin Buffington

Oct 25, 2018

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

October 19, 2018

Dealership Rating
Employee Rating

Quick, Courteous, & Convenient! Always professional and efficient. Service advisors make reccomendations on upcoming services needed and add-ons with no pressure. Waiting area is ver More

by CRJORDAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2018

Jim Ellis Buick GMC Mall of GA responded

Your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

October 18, 2018

Dealership Rating
Employee Rating

The Best GM dealorship in Ga. Always above board on their service, Employees are always helpful and friendly,Your front line people answering calls are the most helpful in history More

by BOYDS35MM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Ebel , Kristin Buffington, Kaleb Dance, Sean Garrett, Ron Gay, David Gonzalez, Joe Marengo, Rebecca Tipton, Aaron could teach the class on how to politely deal with customers, he is awesome as are all your answering service.

Oct 22, 2018

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for taking the time to leave a review for us at Jim Ellis Buick GMC Mall of GA. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 03, 2018

Dealership Rating
Employee Rating

Service and repair on a 2017 GMC Canon 2017 Canon diesel 10000 miles. I limped the truck in due to a electrical issue caused by manufacturer routing of the engine wiring harness. Service te More

by IMSCROWE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 11, 2018

Jim Ellis Buick GMC Mall of GA responded

Thank you for sharing your service experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

October 03, 2018

Dealership Rating
Employee Rating

Warranty Repair - Awesome Service I brought my car in without scheduling an appointment. Even though I didn't purchase it from your dealership, the service department was so easy to d More

by Tina B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 11, 2018

Jim Ellis Buick GMC Mall of GA responded

Tina, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Buick GMC Mall of GA, we value all of our customers and we look forward to seeing you on your next visit. Take care!

October 02, 2018

Dealership Rating
Employee Rating

Excellent, honest service, every time! Jim Ellis Mall of Georgia Service Center provides honest, excellent, service, with a personal touch, every time! They take the time to get to know you More

by ANGIESRN31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Stout, I don’t recall his name but he was a NY Yankees fan from Long Island, NY

Oct 24, 2018

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out! We want all our clients to have a comfortable and stress-free experience with us! Thank you again for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again.

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