James Stecker | Page 34
Service Advisor
Jim Ellis Buick GMC Mall of GA
3600 Buford Drive
Buford, GA 30519
Dealership Experience
8 yrs, 11 mos
Industry Experience
11 yrs, 4 mos
400 Reviews
Write a Review400 Reviews of James Stecker
November 03, 2018
very nice and friendly I have always received good, quality work from this dealership. Everyone is always nice and helpful and go above and beyond to be sure I am taken care I have always received good, quality work from this dealership. Everyone is always nice and helpful and go above and beyond to be sure I am taken care of. More
October 26, 2018
Good service The staff was friendly and the location is clean and inviting. Once finished my advisor gave me a list of optional services and what they were never b The staff was friendly and the location is clean and inviting. Once finished my advisor gave me a list of optional services and what they were never being pushy but knowledgeable. I cant remember his name I hope I selected the correct person More
October 26, 2018
Service My car hit 60,000 miles so I had a number of service work done including new tires to prepare the car for the next 60,000. Setting the appointment wa My car hit 60,000 miles so I had a number of service work done including new tires to prepare the car for the next 60,000. Setting the appointment was painless, the work was clearly explained and completed in a timely manner, and the cost was a good value. I have the satisfaction knowing that my GM car was worked on by GM trained technicians. More
Other Employees Tagged: Corey Wright
October 25, 2018
Slightly helpful but not wanting to have a customer for life I called the dealership in which I bought my vehicle from several years ago to inquire about any warranty updates or recalls that could have been done I called the dealership in which I bought my vehicle from several years ago to inquire about any warranty updates or recalls that could have been done now having issues with my car. And instead of looking up any sort of contact number for General Motors or at the very least willing to look at my car for free I was told quote on quote sorry there's nothing I can do. Therefore I will not be nor anybody in my family returning to the gym Ellis family dealerships whether I be a one-time customer or a lifetime customer that's not what you tell people. More
October 24, 2018
Business as usual. i took my vehicle in for scheduled maintenance. The service rep was very nice. The work was done quickly and I was on my way. i took my vehicle in for scheduled maintenance. The service rep was very nice. The work was done quickly and I was on my way. More
Other Employees Tagged: Craig Ebel , Kristin Buffington
October 19, 2018
Quick, Courteous, & Convenient! Always professional and efficient. Service advisors make reccomendations on upcoming services needed and add-ons with no pressure. Waiting area is ver Always professional and efficient. Service advisors make reccomendations on upcoming services needed and add-ons with no pressure. Waiting area is very nice with a complimentary coffee and water bar. More
October 18, 2018
The Best GM dealorship in Ga. Always above board on their service, Employees are always helpful and friendly,Your front line people answering calls are the most helpful in history Always above board on their service, Employees are always helpful and friendly,Your front line people answering calls are the most helpful in history. Please help other GM dealership learn how to treat customers correctly so they will come back to American made cars. More
Other Employees Tagged: Craig Ebel , Kristin Buffington, Kaleb Dance, Sean Garrett, Ron Gay, David Gonzalez, Joe Marengo, Rebecca Tipton, Aaron could teach the class on how to politely deal with customers, he is awesome as are all your answering service.
October 03, 2018
Service and repair on a 2017 GMC Canon 2017 Canon diesel 10000 miles. I limped the truck in due to a electrical issue caused by manufacturer routing of the engine wiring harness. Service te 2017 Canon diesel 10000 miles. I limped the truck in due to a electrical issue caused by manufacturer routing of the engine wiring harness. Service team at Jim Ellis is great they found the issue replaced the parts and offered a vechicle or ride if I needed it. Staff is alaways friendly and helpful. They washed the vehicle when they were done keep up the good work Ellis team. More
October 03, 2018
Warranty Repair - Awesome Service I brought my car in without scheduling an appointment. Even though I didn't purchase it from your dealership, the service department was so easy to d I brought my car in without scheduling an appointment. Even though I didn't purchase it from your dealership, the service department was so easy to deal with. I was provided a rental so I could go to work. My car was done within a few hours. No hassles - no worries. The service representative was so kind and helpful. I will definitely return to Jim Ellis. More
October 02, 2018
Excellent, honest service, every time! Jim Ellis Mall of Georgia Service Center provides honest, excellent, service, with a personal touch, every time! They take the time to get to know you Jim Ellis Mall of Georgia Service Center provides honest, excellent, service, with a personal touch, every time! They take the time to get to know you while your car’s being serviced, treating you like a friend rather than a number. They’re true to their price match guarantee. I will definitely continue to have my 2015 Chevrolet Tahoe serviced there, and would highly recommend them to family and friends! More
Other Employees Tagged: Chris Stout, I don’t recall his name but he was a NY Yankees fan from Long Island, NY

