James Stecker

Had to make 2 trips to get a tire changed, required manager approval and only 1 tire was changed so I have 1 mis matched tire now manager approval and only 1 tire was changed so I have 1 mis matched tire now More

by HWC1363 Verified Customer Verified Customer

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I have been a customer ever since it opened No I am a customer since Jim Ellis opened customer since Jim Ellis opened More

by kimgbattle Verified Customer Verified Customer

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Very helpful and professional. I would recommend this dealership to everyone. I enjoyed the honesty. I couldn't believe how helpful everyone was. I would recommend this dealership to everyone. I enjoyed the honesty. I couldn't believe how helpful everyone was. More

by davecriswell80 Verified Customer Verified Customer

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Very helpful and professional. I would recommend this dealership to everyone. I enjoyed the honesty. I couldn't believe how helpful everyone was. I would recommend this dealership to everyone. I enjoyed the honesty. I couldn't believe how helpful everyone was. More

by davecriswell80 Verified Customer Verified Customer

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Our experience with Jim Ellis Buick is always exceptional. The process is smooth and easy from start to finish and the service team is top notch. They hire the best and it shows. James Stecker wo exceptional. The process is smooth and easy from start to finish and the service team is top notch. They hire the best and it shows. James Stecker worked with us on this visit and he provided great customer service. More

by WR.PICHON Verified Customer Verified Customer

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They are so professional, friendly, helpful and amazing! They work with you as their own family. They work with you as their own family. More

by Henry1979 Verified Customer Verified Customer

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Professional- completed service quickly Okay, well, the waiting room was nice - a few free snacks would be nice too, you know what I mean? waiting room was nice - a few free snacks would be nice too, you know what I mean? More

by gregg13 Verified Customer Verified Customer

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Very professional and experienced The establishment was very clean. Staff was also friendly. I will be a returning customer. very clean. Staff was also friendly. I will be a returning customer. More

by UNDERWAY41 Verified Customer Verified Customer

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No communication. Could never reach anyone in service, not by phone or the specialized text. Took 5 business days for me to get my truck back and I knew nothing about Could never reach anyone in service, not by phone or the specialized text. Took 5 business days for me to get my truck back and I knew nothing about what was going on or being looked at. Every time I received new information it was because I HAD TO go to service IN PERSON. More

by Moreno.laura94 Verified Customer Verified Customer

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Went in for an oil change and found out that I needed some brake work done and James informed me of that and I asked about the cost and if they could get it done that day and he said they could and I wai some brake work done and James informed me of that and I asked about the cost and if they could get it done that day and he said they could and I waited and it was fine. Got to finish a book I was reading. More

by RANDC377 Verified Customer Verified Customer

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