James Stecker
James Stecker at Jim Ellis Buick GMC Mall of GA

James Stecker | Page 37

Service Advisor

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

Contact Me
4.7
400 Reviews

Dealership Experience

8 yrs, 11 mos

Industry Experience

11 yrs, 4 mos

4.7

400 Reviews

Write a Review

400 Reviews of James Stecker

August 20, 2018

Dealership Rating
Employee Rating

AC warranty repair After the third time to have my truck in for this issue, the air conditioning problem was diagnosed correctly and the repairs we made in a timely mann More

by WEILERD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2018

Jim Ellis Buick GMC Mall of GA responded

Hello, we're so pleased to see that we were able to get your air conditioning problem resolved. If you have any further issues come up, we are more than happy to help!

Aug 23, 2018

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 17, 2018

Dealership Rating
Employee Rating

James is a pleasure to work with. Love James, he is a pleasure to work with. Always very accommodating!! He gets me in and out as quickly as possible, or has a rental ready for me!! H More

by Donna Hubbard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sami Karaki , Kaleb Dance, Steve Eason, Chris Stout

Aug 23, 2018

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again.

August 14, 2018

Dealership Rating
Employee Rating

Maintenance and service at its best My appointment was kept as scheduled and the service representative kept me advised of the status of my repair. The work was explained in detail and t More

by Danny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 14, 2018

Jim Ellis Buick GMC Mall of GA responded

Hi Danny, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know! Take care!

August 08, 2018

Dealership Rating
Employee Rating

Very helpful and quick with repairs After getting referred to jim ellis from a smaller repair shop, They made a quick response to the repairs needed on my truck. James contacted me throu More

by JBELLEVILLE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 10, 2018

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Buick GMC Mall of GA for all of your service needs! Please don't hesitate to call if you'd like further assistance. Take care!

August 06, 2018

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Employee Rating

Customer service at it's finest. Best automobile service experience of my life. Waiting areas have nice comfy furniture, large screen televisions, and work stations for customer lap c More

by ESC4855
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 08, 2018

Jim Ellis Buick GMC Mall of GA responded

It is our commitment to provide our customers with clean and comfortable facilities as well as professional and attentive service! We value your business and look forward to your next visit!

August 03, 2018

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Employee Rating

Chevy trail blazer James Stricxer is the reason we had our work done at your place. We would recommend him and your dealership to anyone needing honest car repair More

by JOE.CARLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 03, 2018

Jim Ellis Buick GMC Mall of GA responded

Hi Joe, thank you for taking the time to leave a review for us at Jim Ellis Buick GMC Mall of GA. Your recommendation means so much to us and we're so happy to have earned it. Have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2018

Dealership Rating
Employee Rating

Great customer service I went in to get a service done on my truck and was greeted by Mr. Stecker. He took my truck in and kept me informed of the status. He called me and s More

by DJAY1260
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 03, 2018

Jim Ellis Buick GMC Mall of GA responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

July 24, 2018

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Employee Rating

BEST PLACE EVER ... THEY SHOULD GIVE EVERY BODY A RAISE BECAUSE THEY ARE ALL REALLY COOL. WORK IS ALWAYS DONE PROPERLY, TIMELY, AND CORRECTLY. GOOD DUDES ALL AROUND. More

by 2015camaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Gonzalez

Jul 26, 2018

Jim Ellis Buick GMC Mall of GA responded

Your comments keep us motivated and working hard for all our guests! At Jim Ellis Buick GMC Mall of GA, we value our customers and we look forward to seeing you on your next visit. Take care!

Aug 02, 2018

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 23, 2018

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Employee Rating

Best service department so far! I switched from Ford specifically to a GMC because of the amazing reviews of the service department. Being a female it's easy to get taken advantage o More

by HALEYNASH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 26, 2018

Jim Ellis Buick GMC Mall of GA responded

It is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

Aug 02, 2018

Jim Ellis Buick GMC Mall of GA responded

Haley, thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your choice for all your automotive needs! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We look forward to seeing you soon! Take Care!

July 07, 2018

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Employee Rating

Poor service Been having vibration issues, was told it was my transmission they kept my car for a week only to say it wasn't my transmission it was my balance on m More

by Jpow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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