James Stecker | Page 38

GME Acadial Repair James was very helpful. The air conditioner is working great! Still can't believe that this is only my 3rd summer and I had to get the compressor re James was very helpful. The air conditioner is working great! Still can't believe that this is only my 3rd summer and I had to get the compressor replaced. Seems like paying as much for a vehicle a major part like this would have lasted longer. Disappointed in the GMC performance. More

by PPGRIFFI Verified Customer Verified Customer

Report | Print

Great service. Warranty fixes made with care. Understood what needed to be fixed and got in down promptly. Made sure I has a business card to call back if not satisf Warranty fixes made with care. Understood what needed to be fixed and got in down promptly. Made sure I has a business card to call back if not satisfied with the repairs. More

by MOUNTAINMAN93 Verified Customer Verified Customer

Report | Print

Excellent service The work was performed timely. After identifying the problem and determining time for repair, the service rep arranged for a rental vehicle for use u The work was performed timely. After identifying the problem and determining time for repair, the service rep arranged for a rental vehicle for use until repairs were completed. Vehicle seems great following the repair. More

by TERRIHARVEYASSOC Verified Customer Verified Customer

Report | Print

Service Experience Mr. Stecker was very courteous, knowledgeable, and professional. The necessary services were performed in a record amount of time and he provided an e Mr. Stecker was very courteous, knowledgeable, and professional. The necessary services were performed in a record amount of time and he provided an explanation of each of the services that were performed. More

by DOREMI771 Verified Customer Verified Customer

Report | Print

Summer Maintenance James got me in and out very quickly! I appreciated him taking the time to ensure I had all the information I needed to submit my rebates, for ensurin James got me in and out very quickly! I appreciated him taking the time to ensure I had all the information I needed to submit my rebates, for ensuring he confirmed my maintenance program was entered into the system, and making sure I was billed the correct amount! More

by RODERICA Verified Customer Verified Customer

Report | Print

Efficient and pleasant. Service was efficient and all were pleasant to deal with. They took care of everything that my truck and I needed. All good Went well Service was efficient and all were pleasant to deal with. They took care of everything that my truck and I needed. All good Went well More

by GDURIEZ Verified Customer Verified Customer

Report | Print

Warranty repair. Needed loaner. Good experience, although Enterprise rental was not great. Enterprise could not give me like vehicle and it had 1/8 tank of gas when I received. Ca Good experience, although Enterprise rental was not great. Enterprise could not give me like vehicle and it had 1/8 tank of gas when I received. Car smelled like an ashtray. I would have preferred a dealer loaner vs. a rental. More

by BMCALLIHAN Verified Customer Verified Customer

Report | Print

Very slow and always trying to sell you something. The service on your vehicle is very slow. They always try to sell you something you don’t need. I have watched them try to take advantage of numerous The service on your vehicle is very slow. They always try to sell you something you don’t need. I have watched them try to take advantage of numerous people who didn’t need what they were selling and some were even shocked with their diagnosis. They don’t put DEF fluids in your vehicle on a diesel service like they are supposed to do. Their HD sales team is great but I would get service elsewhere. More

by HDscott Verified Customer Verified Customer

Report | Print

Timely service, good communication My 2017 SLT with 12500 miles was in due do a bad torque converter. The shop mechanic preformed the service and returned the truck in three days. As of My 2017 SLT with 12500 miles was in due do a bad torque converter. The shop mechanic preformed the service and returned the truck in three days. As of this time the I have only driven the truck two days and the trans seems to be smoother. James the service writer was very helpful and got me into a loaner/ rental covered by GM. When the truck was ready he called and let me know all was good to go. We agreed that when I bring it in for oil and tire rotation we would revisit the trans and review how it is doing approx 1500 miles. More

by ARNOLD.KEVIN442 Verified Customer Verified Customer

Report | Print

Excellent Serivce Check in at appointment time was quick, easy and efficient. Required warranty work was clearly explained and completed in a timing manner. Service p Check in at appointment time was quick, easy and efficient. Required warranty work was clearly explained and completed in a timing manner. Service personnel were friendly, courteous and very accommodating. More

by DAVEBRUNELLE Verified Customer Verified Customer

Report | Print