James Stecker
James Stecker at Jim Ellis Buick GMC Mall of GA

James Stecker | Page 39

Service Advisor

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

Contact Me
4.7
400 Reviews

Dealership Experience

8 yrs, 11 mos

Industry Experience

11 yrs, 4 mos

4.7

400 Reviews

Write a Review

400 Reviews of James Stecker

May 25, 2018

Dealership Rating
Employee Rating

Service with a smile The service department at Jim Ellis GMC Mall of Georgia was great in all aspects of my service visit. I will be back for all of my service needs. More

by RYANCBARRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 30, 2018

Jim Ellis Buick GMC Mall of GA responded

Thank you for the positive feedback about our service department! We appreciate your business and look forward to your next visit!

May 24, 2018

Dealership Rating
Employee Rating

Excellent service Everyone knows what they are doing and address all your needs. Went into service with a problem and they identified and it was fixed promptly. More

by PAULGALEAZZIJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alan Cavell

May 25, 2018

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear you found our staff was so knowledgeable and helpful! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take Care!

May 22, 2018

Dealership Rating

Waited longer then expected for an appropriate I went to the shop on Friday. He asked me if I had an appointment and I said no. He said it would be a hour to hour and a half wait. I made an appoint More

by BRITTANYBURRIS091
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kaleb Dance, Ron Gay, David Gonzalez, Alex Gurley, Chris Stout

May 17, 2018

Dealership Rating
Employee Rating

Excellent, knowledgeable, friendly service Impressed with the concern for me and my car. I had to leave it for extensive work and unexpectedly received a loaner truck. That really saved the day More

by JKOR05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex (not sure of his last name) who worked on my car-thank you!

May 20, 2018

Jim Ellis Buick GMC Mall of GA responded

Hi there! We're so happy we were able to help you out! Please let us know if there is ever anything else we can do for you! Safe travels!

May 16, 2018

Dealership Rating
Employee Rating

Excellent and efficient! My recent experience was a very good one (rep was prompt and the service was well done). James was courteous and a pleasure to work with. I hope to ge More

by EGHCASH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 20, 2018

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear you found our staff was so knowledgeable and helpful! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jim Ellis Buick GMC Mall of Georgia!

May 15, 2018

Dealership Rating
Employee Rating

Couldn't be any better Had to have my Enclave towed in for repair due to what ended up being a bad battery and corroded negative cable. I was unaware that they were both s More

by DUSTINL76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 17, 2018

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 14, 2018

Dealership Rating
Employee Rating

The Best This is hands down the best place to get your service done. The people, the work, everything is great. I will always get my work done here. More

by LAW4940
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kristin Buffington, Kaleb Dance, Sean Garrett, Ron Gay, David Gonzalez, Alex Gurley, Ashley Peoples, Chris Stout, Rebecca Tipton

May 25, 2018

Jim Ellis Buick GMC Mall of GA responded

Your positive review means a lot to us and we’re happy we could help you! If you have any further questions, please don't hesitate to reach out!

May 10, 2018

Dealership Rating
Employee Rating

Excellent service James treated me with respect and listened to my silly noises trying to describe the issue- turned out a motor mount was bad. He helped me make inform More

by JEN17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 13, 2018

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out! We look forward to your next visit! Take care!

May 04, 2018

Dealership Rating
Employee Rating

Always an easy and somewhat even enjoyable experience Thanks guys for always being so courteous with us. One time I actually got something on my shirt while I was waiting and the guys brought me a Jim Ell More

by SETH W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 09, 2018

Jim Ellis Buick GMC Mall of GA responded

Seth, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We sincerely value your business and look forward to your next visit! Have an awesome day!

April 24, 2018

Dealership Rating
Employee Rating

Oil change and tire pressure check Just in for an oil change and tire pressure check. Everything was completed fine. I would recommend this dealership to anyone. They were able to get m More

by FASTLANETP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kristin Buffington

Apr 27, 2018

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

...
39