James Thomas | Page 19
Finance Manager
City Volkswagen of Highland
9601 Indianapolis Blvd
Highland, IN 46322
I've been in the Auto Industry since 1998 and my passion is providing my clients with the Ultimate Automotive Buying and Ownership experience.
Read moreDealership Experience
3 yrs
Industry Experience
28 yrs, 2 mos
275 Reviews
Write a Review275 Reviews of James Thomas
May 30, 2024
Mike helped me with my new vehicle purchase and did a fantastic job. He made the experience easy and found me just what I was looking for! fantastic job. He made the experience easy and found me just what I was looking for! More
Other Employees Tagged: Firas Alqahef, Jeremi Marsh, Mike Pazda, Richard Stephan
May 27, 2024
Highland Volkswagen exceeded my expectations. Initially I was communicating with Mark when looking to purchase a new vehicle and he assisted with gathering all my information, the type of car I w Initially I was communicating with Mark when looking to purchase a new vehicle and he assisted with gathering all my information, the type of car I was looking for as well as providing an estimate of my current vehicle. So I was ready to go in and start car shopping and Mark informed me would be off but his colleague Mike would be there to assists and help me the rest of the way and Mike was exceptional. From showing me options in the exactly vehicle and color I was looking for. Showed me everything about the vehicle when test driving and the rest of the process was smooth!! If you’re looking for a new Volkswagen I would highly recommend this dealership! James in financing was exceptional as well! Thank you both for a great experience!! More
Other Employees Tagged: Mike Logan, Mark Masen
May 22, 2024
Super straightforward sale, no hassle. Got everything was done over a quick phone call and a few texts back and forth. Car was brought from Chicago to Highland for me same day. Showed up a Got everything was done over a quick phone call and a few texts back and forth. Car was brought from Chicago to Highland for me same day. Showed up after work, signed the papers and left in a new car. Easiest buying experience to date for me. More
Other Employees Tagged: Firas Alqahef, Mark Masen
May 21, 2024
The service at City Volkswagon of Highland was exceptional. I would recommend everyone to go and talk to Mike Logan if you interested in buying a vehicle. The Highland Volkswagon Dealership is top exceptional. I would recommend everyone to go and talk to Mike Logan if you interested in buying a vehicle. The Highland Volkswagon Dealership is top tier! Signed, M. Gant -A Very Happy Customer- More
Other Employees Tagged: Mike Logan
May 06, 2024
Our sales rep was great, and the GTI is incredible. Unfortunately, the rest of the sales experience with City Volkswagen of Highland was horrible, bordering on fraudulent. We live out of state, found t Unfortunately, the rest of the sales experience with City Volkswagen of Highland was horrible, bordering on fraudulent. We live out of state, found this car online, negotiated a price by phone, and then traveled to the dealership to complete the transaction and get the car. When signing paperwork, they insisted we had to pay them the sales tax and license fees, which we've never had to do when buying previous cars out of state. I told them repeatedly that we wanted to do it ourselves when we got home, but they refused to let us do that. The sales tax amount they said we had to pay was at least $1500 too high, which we showed them through an online tax calculator, but they refused to budge and insisted we had to pay the amount they came up with. They said we could apply for a refund from our state if the amount was wrong. When we finally received the title and tags, we took it to our state licensing office, and they confirmed that the dealer charged us too much. However, the license bureau said they did not receive the overage and that the dealer must still have it. When we contacted the dealer's sales manager, he said we would have to apply for a refund from the state. When I explained what the license office told us, he still insisted we have to get a refund from our state. We have official documentation and receipts of everything--what we paid the dealer, what the state license bureau says we should have paid in taxes, what the state actually received from City Volkswagen of Highland, and all the correspondence between everyone. AVOID DOING ANY BUSINESS WITH CITY VOLKSWAGEN OF HIGHLAND, ESPECIALLY IF YOU LIVE OUTSIDE OF INDIANA! More
Other Employees Tagged: Mark Masen, Mark Benne
April 20, 2024
I have been leasing from City VW for nearly a decade, and every time they seem to be better than the last. Always a pleasurable, easy and efficient experience. Will continue to be a loyal customer. every time they seem to be better than the last. Always a pleasurable, easy and efficient experience. Will continue to be a loyal customer. More
Other Employees Tagged: Andy Mcquiston , Richard Stephan, John Stone
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