James Van Gelder | Page 2
Finance Manager
Hyundai of New Port Richey
3936 U.S. Hwy 19
New Port Richey, FL 34652
Dealership Experience
21 yrs, 5 mos
340 Reviews
Write a Review340 Reviews of James Van Gelder
November 11, 2019
I was impressed with the honesty and patience of the people Very good purchasing experience everyone I worked with was patient helpful and kind the salesman wanted me to be happy with my purchase and did all he Very good purchasing experience everyone I worked with was patient helpful and kind the salesman wanted me to be happy with my purchase and did all he could to make my experience a good one More
Other Employees Tagged: Alan Wooldridge
November 11, 2019
My experience I had a very positive sales experience. I got a great deal on my car. I had it narrowed down to 3 cars before I walked in and was able to view them al I had a very positive sales experience. I got a great deal on my car. I had it narrowed down to 3 cars before I walked in and was able to view them all and make my final decision. From looking to test driving and going through the contract and financing I was in and out within 3 hours. Great team of people there. More
November 05, 2019
Great experience Todd was absolutely fantastic, worked extremely hard to get my deal done. Jarrod in financing had everything ready ,didn't wait long to get it all si Todd was absolutely fantastic, worked extremely hard to get my deal done. Jarrod in financing had everything ready ,didn't wait long to get it all signed More
October 25, 2019
No pressure. It was a pleasant experience. Came in to test drive some cars. Ended up going with a Honda Civic. Good price. Was very quick and easy. Todd was cool. Didn't try to push me in Came in to test drive some cars. Ended up going with a Honda Civic. Good price. Was very quick and easy. Todd was cool. Didn't try to push me in any direction. More
Other Employees Tagged: Levi Brown
October 19, 2019
Service maintenance My first service there recently was an overall great experience. Friendy staff and work completed in timely fashion! Have been to many dealerships ove My first service there recently was an overall great experience. Friendy staff and work completed in timely fashion! Have been to many dealerships over the years and this has been my favorite so far! More
Other Employees Tagged: Robert Hamm, Shaun Koch
September 10, 2019
Great experience I'm not a fan of car buying. I don't like spending large amounts of money, and I'm always worried that I'll end up taken advantage of somehow. A f I'm not a fan of car buying. I don't like spending large amounts of money, and I'm always worried that I'll end up taken advantage of somehow. A friend recommended Hyundai of New Port Richey and Joe Lucatra, and I did some research. Great reviews, and though NPR isn't all that convenient to me, I decided to contact Joe. From the start, he was friendly, honest and transparent. When I arrived to test drive the car I'd chosen, he had it ready to go. He was very friendly, and everyone we (my mom and sister came with me - I can't stress how much I hate this process) met was so friendly. I was never pressured or intimidated into buying the car, and Joe and James (finance) worked with me so I was as comfortable as possible. James knew I was stressed, and he's great at his job. I can't say enough about this dealership. Everyone was so nice, and funny and friendly. I can't say I love buying cars now, but this was definitely not as painful as I expected. More
Other Employees Tagged: Joe Lucatra
September 10, 2019
First time car purchase out of school I was treated with utmost respect and patience as this was my first vehicle purchase. The James Hendren the rest of the staff were very friendly. They I was treated with utmost respect and patience as this was my first vehicle purchase. The James Hendren the rest of the staff were very friendly. They were more than happy to provide timely answers to my questions and provided me with the best information to make the most informed decision. Our family has bought 3 cars from this dealership and I was fortunate to make that now 4. Thank James and the rest of the staff for all the help! More
Other Employees Tagged: James (Jimmy) Hendren, Dave Frazier
August 26, 2019
New or Used.... Can’t beat NPR Hyundai Excellent customer focus! Chris explained everything to us and helped walk through all the many features of our new Santa Fe! Mondo did a great job Excellent customer focus! Chris explained everything to us and helped walk through all the many features of our new Santa Fe! Mondo did a great job on the new side as well. We knew we couldn’t make a mistake with this top notch dealership, Third vehicle purchased here! Feel blessed! More
Other Employees Tagged: Mando Chirinos, Chris LaCroix 5 stars
August 22, 2019
Always excellent I was upset at having my 2018 having two battery jumps in one day and AAA did not have a battery to replace it. I had to get to my dealership where I I was upset at having my 2018 having two battery jumps in one day and AAA did not have a battery to replace it. I had to get to my dealership where I had the car serviced about the week before. I was greeted by one of your best service reps who took excellent care of me and had my car. He was professional and caring in a stressful situation. I have always had great service but really went the extra mile More
Other Employees Tagged: Tim Hernandez
August 15, 2019
Amazing hospitality and service. Jack, my sales guy was super hospitable and friendly the whole time. I Had a very comfortable and memorable experience. Me and my girlfriend had been Jack, my sales guy was super hospitable and friendly the whole time. I Had a very comfortable and memorable experience. Me and my girlfriend had been in the store for a little more then 5 hours. She was hungry, and thirsty so Jack offered her food and a drink. Everyone was very friendly and welcoming. The overall experience was very unforgettable. More