James W. Smith | Page 10

top notch When you are looking for a home to purchase it's about location, location, location - when you buy a vehicle, it's about integrity, integrity, integri When you are looking for a home to purchase it's about location, location, location - when you buy a vehicle, it's about integrity, integrity, integrity. The sales consultant that worked with me, James Smith, was outstanding - I can't say enough good about James. The dealership is professional to the tee - did I mention integrity - very good selection, financial people go the extra distance to achieve a common goal, ultimately the purchase of a vehicle. Check them out and ask for James Smith. More

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Excellent car buying experience I went in on Wednesday mid afternoon to look at a 2015 Dodge Journey SXT and spoke in advance with my salesman, James Smith. I had worked with James I went in on Wednesday mid afternoon to look at a 2015 Dodge Journey SXT and spoke in advance with my salesman, James Smith. I had worked with James when I bought my 2013 Dodge Grand Caravan from 495 Dodge as well. James was awesome, not pushy, and VERY helpful, and answered all my questions. Tony the owner even got involved, which says a lot given that the owner helps out with deals. The entire staff were fantastic and they worked out a deal that kept my new payment to within $0.25 of my existing monthly payment. It was the easiest car buying experience ever. I never felt pressured and after 2 purchases with 495 Chrysler Jeep Dodge, I have always been treated with kindness and respect. More

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Amazing Experience I went in looking for a used vehicle as I had a set monthly price range, my salesman James Smith, Jim in Finance, and the entire staff were fantastic I went in looking for a used vehicle as I had a set monthly price range, my salesman James Smith, Jim in Finance, and the entire staff were fantastic and so caring, they worked it out that I qualified for new 2016 Jeep Cherokee in the price range I needed. It was the easiest car buying experience ever. If you want to be treated with kindness and respect then visit 495 Chrysler Jeep Dodge for your next vehicle purchase. Catherine in Dracut, MA More

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Excellent Experience From our salesperson, James, to sales manager, Phil, to financer, Shah, the service was friendly, professional, thoroughly informative and without pre From our salesperson, James, to sales manager, Phil, to financer, Shah, the service was friendly, professional, thoroughly informative and without pressure. It was the first pleasant car buying experience I've ever had; and I'm no youngster. Well done! More

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"Satisfied yet again....." I'm a planner and I also do research and it was research in hand when I came into the dealership last week to check out a 2015 Jeep Patriot Latitude H I'm a planner and I also do research and it was research in hand when I came into the dealership last week to check out a 2015 Jeep Patriot Latitude High Altitude. The saleman James Smith, answered all my questions as well as those as my wife and I think we impressed him with my already knowing what vehicle I wanted to check out as I had printed out the window sticker online and brought it with us.... Test drove, did the paperwork and now less than 5 days later I'm driving it and love it...... All of my questions were answered in a timely manner and even on the day of pick up James made sure I understood all the features of the vehicle by walking me thru it........ 5 stars ++.... This is now my 2nd Jeep that I have gotten and 495 Jeep Chrysler has not yet disappointed me as I am always treated well when I have come in for service over the years ....Thanks again James and to all of the staff at 495 Jeep Chrysler... More

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Professional, helpful and fair!!! James Smith for Sales. A gentlemen, helpful, honest & fair. Oscar Kulins for Service. Helpful, understanding & honest. I've been with 495 for ov James Smith for Sales. A gentlemen, helpful, honest & fair. Oscar Kulins for Service. Helpful, understanding & honest. I've been with 495 for over 8 years. From purchasing a car to having it serviced simply the best. Thanks Tony for the great business keeping this customer satisfied. More

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Fantastic Experience James Smith was excellent to work with. He was incredibly accommodating and helped me get exactly what I wanted. I would highly recommend working wi James Smith was excellent to work with. He was incredibly accommodating and helped me get exactly what I wanted. I would highly recommend working with James and the rest of the guys at 495 to anybody. More

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100% Excellent Experience! Thank you so much for answering all of my questions honestly, and making the process actually fun and not as painful as it otherwise could have been. Thank you so much for answering all of my questions honestly, and making the process actually fun and not as painful as it otherwise could have been. I am extremly happy with the Willys Jeep I ordered, and I'm not freaking out about the purchase price. That's a pretty ideal situation when it comes to buying a new vehicle! You can be sure that if I have any friends looking to buy new cars in the future, I'll be sending them to 495 Chrysler, and telling them to ask for James. More

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No pressure to purchase...SOLD! I had a wonderful experience at this dealership and would definitely recommend it to my friends. James is a wonderful person and will work with you in I had a wonderful experience at this dealership and would definitely recommend it to my friends. James is a wonderful person and will work with you in making the right decision about your purchase. Unlike other dealerships I have been too, you are not pressured into making a purchase. It's all about customer satisfaction! Dmark More

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The way it's SUPPOSED to work I visited three different Jeep dealers after I'd decided what I wanted to buy. The first one was a joke. not even worth providing any details. At t I visited three different Jeep dealers after I'd decided what I wanted to buy. The first one was a joke. not even worth providing any details. At the second one, in Methuen, we got stuck on the value of my trade in. Not surprising, generally speaking. What WAS surprising was that after my test drive and spending several hours in total, including several additional exchanges with the salesman, he promised to call me the next day to try and find a way to bridge the gap. That day came and went and I never heard back from him again, even though their internet manager coincidentally called me that same day to ask if I was being assisted in the process. I specifically reminded him to have the salesman, whose name I provided call me back, as promised. He never did. So the next morning, I climbed into my truck and drove to 495 CJD in Lowell. In just a hair under two hours, the entire deal was done - as in, fully completed. Salesman James W. Smith didn't resort to pressuring me or selling me on something I didn't want or need - he listened and was respectful -, and even owner Tony Ghandchi took part in the process to ensure the deal happened in a way that was fair. Finance guru Jim Seferian made me aware of the options available with respect to warranties and financing - again, with zero pressure or the normal song and dance being employed at most dealerships. Hey, everyone's prices are absurd for new vehicles these days - the public's pretty much accepted that. But what we want is to be treated fairly and not have all that smoke blown up our keysters. I would recommend this dealership to anyone looking for a new vehicle. More

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