James W. Smith | Page 9

Thanks to James Smith I purchased a new dodge challenger. His personality, professionalism and knowledge made my experience a pleasurable one. Highly recommend James Smith as well as 495 Jeep itself. I will His personality, professionalism and knowledge made my experience a pleasurable one. Highly recommend James Smith as well as 495 Jeep itself. I will be a returning customer and will spread the word when anyone inquires. Again, thanks so much for going above and beyond! More

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Best service after the sale thatI have ever experienced James is an asset to your operation Thank you for the exceptional experience. I look forward to our next purchase James is an asset to your operation Thank you for the exceptional experience. I look forward to our next purchase More

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Working with James W. Smith was a wonderful experience. He made the process so simple. I recommend everyone to come to this dealership. You will not be let down. He made the process so simple. I recommend everyone to come to this dealership. You will not be let down. More

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James W. Smith made my leasing transaction, for a Jeep Cherokee, a pleasurable and relaxing experience. James's approach made me feel comfortable and confident in my purchase. He, seamlessly, handled t Cherokee, a pleasurable and relaxing experience. James's approach made me feel comfortable and confident in my purchase. He, seamlessly, handled the behind the scenes work while keeping me engaged. He's a professional, courteous and engaging sales representative that I will do business with again. Furthermore, the whole team at 495 Jeep is a class act! Lastly, you can absolutely rely on James W. Smith, the 495 Jeep service department and staff, and legendary Jeep quality! More

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Will NEVER Set Foot in This Dealership Again! Had a horrible experience here where they essentially pulled a bait and switch to get me in. I was quoted a price with things they were going to chan Had a horrible experience here where they essentially pulled a bait and switch to get me in. I was quoted a price with things they were going to change in the vehicle (that I did not request...they offered). I go in with text messages of the conversation and they went back on what they said and tried to make me pay for the things THEY offered. The initial salesperson I worked with, James, was very rude to me when I told him I wasn’t doing business with them. I’ve never had a bad experience at a dealership before this. It was awful and I will never go back. More

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Loving my New JEEP Wrangler!! Fast, friendly, and professional service @ 495! Shah answered all of the questions I had, was easy to reach and stayed in contact. James Smith made my Fast, friendly, and professional service @ 495! Shah answered all of the questions I had, was easy to reach and stayed in contact. James Smith made my experience very easy and stress free! The way they treated me made me feel very comfortable - no pressure - I highly recommend going to 495 to get exactly what you are looking for, it’s a great TEAM at 495! More

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Most enjoyable experience, great people I've bought a lot of vehicles in my life,I've never had a more enjoyable experience , from management, salesman and finance.I would highly recommend 4 I've bought a lot of vehicles in my life,I've never had a more enjoyable experience , from management, salesman and finance.I would highly recommend 495 Jeep to anyone More

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Excellent Experience I recently leased my first car with the help of James. He was very friendly and helpful. He was not pushy at all, and allowed my dad and I to test dri I recently leased my first car with the help of James. He was very friendly and helpful. He was not pushy at all, and allowed my dad and I to test drive three different cars on our own. I will definitely be going back to 495 and back to James when my lease is up and I'm ready for my next car! More

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Excellent! I recently leased my first new car and had a great experience working with the guys at 495. James Smith was friendly and was able to meet all my requi I recently leased my first new car and had a great experience working with the guys at 495. James Smith was friendly and was able to meet all my requirements for the vehicle that I wanted. I couldn't believe how quickly they were able to deliver and now I am happily driving a new trail rated 2016 Jeep Renegade. More

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Second to None!!! I leased my first brand new car from 495 and picked it up yesterday. I could not speak higher of Eddie Cruz and all the folks at 495. They didn't have I leased my first brand new car from 495 and picked it up yesterday. I could not speak higher of Eddie Cruz and all the folks at 495. They didn't have the car I wanted but the found ti for me and had it there the next day. There was the typical back and forth for a bit, which, who are we kidding, was expected while car shopping. They did not try to give me the run around and get me into another car. They got me the car and the deal that I am happy with. I would 100% recommending these guys. Great job Eddie and the rest of the fellas. More

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