Jami Cormier | Page 6

Our whole experience was fantastic. Elijah made sure we got what we really wanted. He was patient, understanding, knowledgeable, funny, easy to talk to, but most important he never made us feel uncomfortab got what we really wanted. He was patient, understanding, knowledgeable, funny, easy to talk to, but most important he never made us feel uncomfortable nor push us to buy. Even though we know he has to sale to make a living, at any point in our meeting he make it about him, it was always about our best interest and we 100% LOVED IT! In the future if we decide to tray in my husband's truck we are definitely going back with him. He is definitely a 5 stars salesperson. More

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Donnie went above and beyond to help me find what seemed to be an impossible find in today's market. Thanks for making this a stress free experience sir! This won't be our last vehicle purchased from you.. to be an impossible find in today's market. Thanks for making this a stress free experience sir! This won't be our last vehicle purchased from you.. More

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Ryan went above and beyond to make my purchase as easy as possible. I got an excellent deal on my trade in. He showed the utmost patience with me in my decision to purchase the vehicle that fit my needs. H possible. I got an excellent deal on my trade in. He showed the utmost patience with me in my decision to purchase the vehicle that fit my needs. Highly recommend using Ryan as the salesman and Hampton really does have it all. And I really appreciate him checking 1 week later to see if I had any questions/concerns and how I was liking my new 2021 Rav 4. I love it! Thank you, Ryan! More

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Dylan was exceptional, super sweet, extremely helpful, and went above and beyond to give me Exactly what I wanted/needed in a timely manner. He did everything out of my personal best interest and went bey and went above and beyond to give me Exactly what I wanted/needed in a timely manner. He did everything out of my personal best interest and went beyond duties of a dealer in many ways, to make sure everything was perfect for me- making my first time buying a brand new car an amazing experience! I’m so appreciative of all he has done for me- he is highly recommended!!! :) More

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Wilberth is the best salesman out there. Very friendly and makes sure your 100% satisfied. He will forever be my go to sales guy. Thanks for everything. I love my 2021 Toyota Camry . Charles in financial and makes sure your 100% satisfied. He will forever be my go to sales guy. Thanks for everything. I love my 2021 Toyota Camry . Charles in financial department was sooo funny and awesome. Jami was very wonderful also! More

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Kerry was nothing short of amazing! From the moment I walked in, I felt welcomed and knew this was going to be a great experience. Kerry is genuine, kind and super knowledgeable. He helped get me get t walked in, I felt welcomed and knew this was going to be a great experience. Kerry is genuine, kind and super knowledgeable. He helped get me get the car I really hoped for. Being the new kid in town, I feel like I didn’t just get a car, but I made a new contact in the area. Thank you and virtual high-fives! I also got to work with Kyle who was so down to earth and I felt like I was chatting with someone I knew for years. The level of trust built within such a short time is exceptional. More

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Not trustworthy. Tried selling me a junk.2014 honda Not trustworthy. Tried selling me a junk.2014 honda odyssey EXL. During test drive, the wind shield rubber molding flew away and I was informed tha Not trustworthy. Tried selling me a junk.2014 honda odyssey EXL. During test drive, the wind shield rubber molding flew away and I was informed that the windshield was improperly replaced which I wasn't informed before coming for test drive. The interior of the van was rough and had lost all the color. From 04/2020 till 05/2021 the vehicle was only driven 70 miles as reported by car fax. More

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Very professional and genuinely care for your car buying experience. Every employee was professional and eager to help in any possible way! This dealership cares! experience. Every employee was professional and eager to help in any possible way! This dealership cares! More

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(Repost from my mother)My son purchased a 2021 4x4 Tacoma on 3/1. On 3/9 he gets a text from the salesman stating there was a system glitch and it was the wrong truck and to make right he would have to pay $ on 3/1. On 3/9 he gets a text from the salesman stating there was a system glitch and it was the wrong truck and to make right he would have to pay $520 month for 72 months rather than $480, an almost $3,000 difference. By this time, he had taken the truck home, put insurance on the truck, removed running boards etc from the truck. And even took the truck back to dealer because the engine light came on. He was placed in rental and left for work for 2 weeks. After multiple attempts were made to settle the matter and have them honor their mistake (which I was told a misunderstanding), they have only come back multiple times to increase the price by $2,400 and now by $3,600. I spoke to the salesman, Elijah and also the financial manager Kyle without anything to offer except refinance options to pay the difference in the mistake they made. The general sales manager, Jami Cormier, made comments multiple times that it was Cameron’s fault as he had signed the contract, but the salesman and the finance officer who were there during the whole situation never took responsibility for the mistake. While Cameron was away at work and did not have any means to contact them, me and my husband were advocates for him. We tried everything and anything to get them to honor the contract they had signed and only to get the price increased each time. It was even said that the salesman was new and the financial person was new. Well this was Cameron’s first vehicle purchase and it has been a nightmare. He will return from work on Thursday to go pick up his Deposit and his car that they had taken on trade. By the way, they took his car, that was not even on his name, and sent home an act of donation paper to be filled out by his dad and to bring back with the title. I am truly very disappointed in Hampton and everyone involved in the purchase. I have asked to speak to someone higher up and was told by Jami that they didn’t need to be involved and that she was not going to lose her job over $2,400 that actually has now increased to $3,600. This was after she said the finance person made another mistake. I could go on and on about how this could of been handled better but HAMPTON obviously does not care. They sent him home in a vehicle and now he will hopefully get all he put into the deal back and not mess up his credit to purchase another FIRST vehicle. This is not over as we will seek legal advice and counsel on this matter. More

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Morgan Duhon was very helpful and friendly. I was recommended to her by my granddaughter, Jiana. She put me in a brand new car, and I appreciate her service! recommended to her by my granddaughter, Jiana. She put me in a brand new car, and I appreciate her service! More

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