Jami Cormier | Page 6

Dylan was exceptional, super sweet, extremely helpful, and went above and beyond to give me Exactly what I wanted/needed in a timely manner. He did everything out of my personal best interest and went bey and went above and beyond to give me Exactly what I wanted/needed in a timely manner. He did everything out of my personal best interest and went beyond duties of a dealer in many ways, to make sure everything was perfect for me- making my first time buying a brand new car an amazing experience! I’m so appreciative of all he has done for me- he is highly recommended!!! :) More

Report | Print

Wilberth is the best salesman out there. Very friendly and makes sure your 100% satisfied. He will forever be my go to sales guy. Thanks for everything. I love my 2021 Toyota Camry . Charles in financial and makes sure your 100% satisfied. He will forever be my go to sales guy. Thanks for everything. I love my 2021 Toyota Camry . Charles in financial department was sooo funny and awesome. Jami was very wonderful also! More

Report | Print

Kerry was nothing short of amazing! From the moment I walked in, I felt welcomed and knew this was going to be a great experience. Kerry is genuine, kind and super knowledgeable. He helped get me get t walked in, I felt welcomed and knew this was going to be a great experience. Kerry is genuine, kind and super knowledgeable. He helped get me get the car I really hoped for. Being the new kid in town, I feel like I didn’t just get a car, but I made a new contact in the area. Thank you and virtual high-fives! I also got to work with Kyle who was so down to earth and I felt like I was chatting with someone I knew for years. The level of trust built within such a short time is exceptional. More

Report | Print

Not trustworthy. Tried selling me a junk.2014 honda Not trustworthy. Tried selling me a junk.2014 honda odyssey EXL. During test drive, the wind shield rubber molding flew away and I was informed tha Not trustworthy. Tried selling me a junk.2014 honda odyssey EXL. During test drive, the wind shield rubber molding flew away and I was informed that the windshield was improperly replaced which I wasn't informed before coming for test drive. The interior of the van was rough and had lost all the color. From 04/2020 till 05/2021 the vehicle was only driven 70 miles as reported by car fax. More

Report | Print

Very professional and genuinely care for your car buying experience. Every employee was professional and eager to help in any possible way! This dealership cares! experience. Every employee was professional and eager to help in any possible way! This dealership cares! More

Report | Print

(Repost from my mother)My son purchased a 2021 4x4 Tacoma on 3/1. On 3/9 he gets a text from the salesman stating there was a system glitch and it was the wrong truck and to make right he would have to pay $ on 3/1. On 3/9 he gets a text from the salesman stating there was a system glitch and it was the wrong truck and to make right he would have to pay $520 month for 72 months rather than $480, an almost $3,000 difference. By this time, he had taken the truck home, put insurance on the truck, removed running boards etc from the truck. And even took the truck back to dealer because the engine light came on. He was placed in rental and left for work for 2 weeks. After multiple attempts were made to settle the matter and have them honor their mistake (which I was told a misunderstanding), they have only come back multiple times to increase the price by $2,400 and now by $3,600. I spoke to the salesman, Elijah and also the financial manager Kyle without anything to offer except refinance options to pay the difference in the mistake they made. The general sales manager, Jami Cormier, made comments multiple times that it was Cameron’s fault as he had signed the contract, but the salesman and the finance officer who were there during the whole situation never took responsibility for the mistake. While Cameron was away at work and did not have any means to contact them, me and my husband were advocates for him. We tried everything and anything to get them to honor the contract they had signed and only to get the price increased each time. It was even said that the salesman was new and the financial person was new. Well this was Cameron’s first vehicle purchase and it has been a nightmare. He will return from work on Thursday to go pick up his Deposit and his car that they had taken on trade. By the way, they took his car, that was not even on his name, and sent home an act of donation paper to be filled out by his dad and to bring back with the title. I am truly very disappointed in Hampton and everyone involved in the purchase. I have asked to speak to someone higher up and was told by Jami that they didn’t need to be involved and that she was not going to lose her job over $2,400 that actually has now increased to $3,600. This was after she said the finance person made another mistake. I could go on and on about how this could of been handled better but HAMPTON obviously does not care. They sent him home in a vehicle and now he will hopefully get all he put into the deal back and not mess up his credit to purchase another FIRST vehicle. This is not over as we will seek legal advice and counsel on this matter. More

Report | Print

Morgan Duhon was very helpful and friendly. I was recommended to her by my granddaughter, Jiana. She put me in a brand new car, and I appreciate her service! recommended to her by my granddaughter, Jiana. She put me in a brand new car, and I appreciate her service! More

Report | Print

Very unsatisfied with the way the dealership handled this deal gone bad! One of the worst first experiences buying a vehicle for me! As I work away from home I was not notified until after the fact that I wa deal gone bad! One of the worst first experiences buying a vehicle for me! As I work away from home I was not notified until after the fact that I was to pay the dealership more money or forfeit the truck to them! Management was of no help as I learned from my mother being Im away in the gulf working with hardly any service! More

Report | Print

Thank you to Elijah, Jamie and Chelsea for making my dream truck a reality!! Great experience although we did have our back and forth, overall it was a seamless experience dream truck a reality!! Great experience although we did have our back and forth, overall it was a seamless experience More

Report | Print

The staff are very knowledgeable and eager to answer your questions. Everyone was so kind and welcoming. My salesman Wilberth Chacon was so helpful patience and understanding. questions. Everyone was so kind and welcoming. My salesman Wilberth Chacon was so helpful patience and understanding. More

Report | Print