Jamie Avers | Page 145

Worse than buying from China Have had several problems with this dealer . Mainly my transmission is bad and they refuse to fix it. Say the warranty company, Ethos, will not honor Have had several problems with this dealer . Mainly my transmission is bad and they refuse to fix it. Say the warranty company, Ethos, will not honor their warranty. Even though Matt at Holm's says it's bad. Well I just talked to Alex at Ethos, and he says the exact opposite that Holm has not told them it was bad. I wonder who is to believe or not believe. They both only want to throw the other under the bus and play the blame game. I also found it ironic listening to Tim's radio add about cancer awareness month and their support for it. This car wouldn't shift properly while driving in my Mother in Laws funeral procession. Who by the way died from cancer. They made a difficult time even worse. Anything for a buck. I would seriously think twice before I buy from these people. I have also emailed Tim several times, he never responds or emails me back. You cannot get ahold of him on the phone either. He's always gone according to the secretary. A lot of owner's these days are not in touch with their customers! Might as well buy from China at least you know your getting junk from them and they don't lie to you about helping you out if you have a problem, and it's cheaper. You can actually use that money to fix your problem instead of wasting it on a warranty that you won't honor. UPDATE! I actually just took the car to another dealer to have it checked. 11/18/14 The transmission is bad...there are metal shavings in the fluid and the fluid is burnt. Also this shop says they felt the shifting problem immediately. This dealer refuses to give me my money back for the original problem that they never fixed. Also said I need to stop with all the negative reviews online and that it's slander. Also said they would pay the difference between the used and remanned tranny if I signed a paper releasing them of all liability on the vehicle! Sounded fishy so I talked to the warranty compay...skip at ethos...and they already made the decision to put a remanned one in it. Lot of funny business going on here. I have all the emails to prove everything I'm saying if anyone wants to see them. And so you all know it's not slander if it's the truth...don't let them try to bully you into a nice review. Mschoby32@gmail.com More

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I hate buying cars but . . . I like to buy cars from Eric Altwegg at Holms because he never pressures me and I like the way that Jamie, Chuck and their staff take care of my cars. I like to buy cars from Eric Altwegg at Holms because he never pressures me and I like the way that Jamie, Chuck and their staff take care of my cars. More

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Another Satisfied Customer I brought my 2001 Alero in for an oil change when Chuck noticed I needed new tires right away. He did not have the tires I needed, so he offered me a I brought my 2001 Alero in for an oil change when Chuck noticed I needed new tires right away. He did not have the tires I needed, so he offered me a loaner to use until they came in and I could come back for it. I live in Salina, but I always bring my car back to Abilene for service. I am always treated well and I trust Chuck and Jamie with all of my car's maintenance and repairs. Thanks for all the years of excellent service! Sincerely, Linda Weber More

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Excellent Service and Customer Support I work with several dealerships in the area due to having a fleet of different models of vehicles where it work. This is by far the best dealership I work with several dealerships in the area due to having a fleet of different models of vehicles where it work. This is by far the best dealership in the area. I have all of my vehicles including my ford car serviced here. The service staff is second to none. They ensure I am a 100% satisfied with the service they do for me. We brought a car for my granddaughter and had taken it to other repair shops and they could not figure out the issues. The Service shop at Holm Chevrolet got it fixed after being in three of shops. Chuck and Jamie do an excellent job of getting your car fixed right. The entire staff does a very professional job. I purchased a 2011 Transverse from Holm and the finance department got me a lower rate and any bank in the area. Holm Chevrolet also does an excellent job of supporting events such as Breast Cancer, and Prostate Cancer. They also support all of the surrounding communities, and are strong military supporter. Thanks Tim and Staff for excellent service More

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Car recall for key/ignition Could not be happier with the overall experience. Holm auto Has always provided me with excellent service, from the office help to the technicians. Could not be happier with the overall experience. Holm auto Has always provided me with excellent service, from the office help to the technicians. Have purchased my last three vehicles from Holm automotive and have been very pleased with each of them More

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Misery on the road While driving from Colorado to Tennessee on Sept 23 we began to experience first a noise which we could not identify that caused us to seek help in C While driving from Colorado to Tennessee on Sept 23 we began to experience first a noise which we could not identify that caused us to seek help in Colby Ka. They were loaded with work and sent us on to Oakley where we met with yet another rejection. At their suggestion we continued toward Hays with the sound continuing but not worsening. We called ahead but received no assurance that they could see us. As we approached Hays the sound was less noticeable so we decided not even to try. All seemed unchanged until we passed the exit for Abilene when suddenly the check engine light came on and the oil pressure gauge begin to fall. We turned around and crept back to their exit having no idea who might be able to service us. It was after 5:00 pm so we first found a motel. When asked, the desk clerk immediately picked up the phone and called his friend, Chuck, at Holms who said that they were closing for the day but gave us a spot at 8:00 am. When we arrived we realized that it was a full Chevy dealership which was a relief. Jaime greeted, took our history, and, seeing that we were on the road with a dog, guided us to the lounge with our pooch, and kept us apprised of their findings. He also took my wife, who by now had lost confidence in our 2008 Suburban, to Eric Aldwegg, a salesman. Long story short, a few hours later, though our car was fixed, we were driving out in a 2011 Suburban waving goodbye to Jaime, Eric, Corey,the business manager, and Tim Holms, the owner, all of whom had made an otherwise gruesome misadventure a pleasant experience. As our actor turned politician has said, "I'll be back". John Bruno( my fat finger hit 4 stars, not 5, on customer service- they were definitely a 5) More

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Service with a Capital S My sales person was extremely courteous and helpful. He worked very hard to find exactly what we wanted and found it. His word meant something and t My sales person was extremely courteous and helpful. He worked very hard to find exactly what we wanted and found it. His word meant something and that is to us a very valuable commodity. This is the fifth vehicle we have bought from this dealership. Jamie and Chuck in service are the tops in service, helpfulness and friendliness. More

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Great service from agreat dealership Chuck and Jamie have been great.The service department is great, we get prompt courteous service everytime. We have recommended them to our friends a Chuck and Jamie have been great.The service department is great, we get prompt courteous service everytime. We have recommended them to our friends and neighbors. More

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Helped Out in a Pinch When I had to go out of town unexpectedly last month, Jamie Avers worked me into the service schedule so my car was serviced and ready to go when I go When I had to go out of town unexpectedly last month, Jamie Avers worked me into the service schedule so my car was serviced and ready to go when I got off work. He also provided a loaner car so I could get to work and back while they were working on my car. I greatly appreciate the way he accommodated and handled the situation for me without prior notice. More

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A fun place to spend your money! Dealing with Holms Chevrolet has been very enjoyable experience for me and my wife, Hunter McMillen is the best car salesman I've ever dealt with in g Dealing with Holms Chevrolet has been very enjoyable experience for me and my wife, Hunter McMillen is the best car salesman I've ever dealt with in getting the vehicle to you as he promises he will do, with no pressure, and returns all my calls. More

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