Jamie Brown
Jamie Brown at Lexus of Arlington

Jamie Brown | Page 2

Product Specialist

Lexus of Arlington

1510 W Dundee Rd
Arlington Heights, IL 60004

4.5
45 Reviews
4.5

45 Reviews

Write a Review

45 Reviews of Jamie Brown

February 05, 2023

Dealership Rating
Employee Rating

Purchased my 4th car from you. I think that says it all. Great experience, straight forward communication and process. Love working with your team. More

by RAYSCIUCKAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Igor Zigic , Jordan Zell

Feb 05, 2023

Lexus of Arlington responded

It's great to hear that Jamie, Jordan, and Igor were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Arlington!

February 02, 2023

Dealership Rating
Employee Rating

Very professional,respectful,honest and knowledgeable. My car is just what they described that it is. More

by REICHHORN20
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Feb 02, 2023

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

Feb 03, 2023

REICHHORN20 responded

Thank you, I drove the car to Idaho and I love the car Thank you for the great deal you gave me and saving the car for me

January 21, 2023

Dealership Rating
Employee Rating

Great service from everyone involved. I drove from California to buy a specific vehicle and everyone made it easy for me. More

by SC1
Recommend Dealer
Yes

Other Employees Tagged: Victor Aguilar

Jan 23, 2023

Lexus of Arlington responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Arlington!

January 20, 2023

Dealership Rating
Employee Rating

.Arlington Lexus has been excellent both in sales and service experience. We just brought are fifth Lexus from Arlington. All of our vehicles have been serviced at Arlington. More

by Lexus
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Lori Devega, Victor Aguilar

Jan 20, 2023

Lexus of Arlington responded

Thanks for sharing your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon! We appreciate you being a 5X loyal customer!

December 26, 2022

Dealership Rating
Employee Rating

I buying process was fairly easy. I hope to keep this car for a long time. In general the process of buying a new car is stressful, so I feel there was less stress at your dealership. More

by DADOFTWO56
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Dec 27, 2022

Lexus of Arlington responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

December 23, 2022

Dealership Rating
Employee Rating

It was a very easy to negotiate and buy the vehicle. Jamie was very helpful to finish the loan process. More

by JEROME.JEROME
Sales Price Transparency
Recommend Dealer
Yes
Dec 24, 2022

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 26, 2022

Dealership Rating
Employee Rating

Was 2hrs away and Jamie and dealership made it very easy Getting the suv we wanted thanks More

by Troy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kamil Wojcik

Oct 27, 2022

Lexus of Arlington responded

Thank you, Troy! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

October 14, 2022

Dealership Rating
Employee Rating

Drove 5 hrs just to be told I couldn’t take it home because of problems, then tried to raise the price, didn’t have features listed, engine light came on 5 miles after delivery, cheapest all season tir More

by SLIM8998
Customer Service
Friendliness
Price
Recommend Dealer
No
Oct 17, 2022

Lexus of Arlington responded

Thank you for providing this feedback, and we apologize for not providing you with a better experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Oct 17, 2022

Lexus of Arlington responded

Thank you for providing this feedback, and we apologize for not providing you with a better experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

October 12, 2022

Dealership Rating
Employee Rating

Car was making rumbling noise two days after driving off lot…it needed two back tires, although it should have been fixed before , the service center and our account manager were kind to fix the problem- as More

by HAYDENGALINDO
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josie Garcia, Victor Aguilar

Oct 12, 2022

Lexus of Arlington responded

Thanks for sharing about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

September 27, 2022

Dealership Rating
Employee Rating

Living in Chicago and 40 Min away from Arlington Heights but my time was rewarded with exceptional services from Jamie Brown and his team from top to bottom , from bumper to bumper. Hopefully, I will buy an More

by vien_nguyen_1964
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 27, 2022

Lexus of Arlington responded

Congratulations on your new Lexus, Vien! Thank you for taking the time to leave us this great five-star review. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

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