Jamie Groth | Page 35

Efficient customer service! The team worked together so well to get me the new car that I was looking for. We had looked around and this was by far the best price any where in t The team worked together so well to get me the new car that I was looking for. We had looked around and this was by far the best price any where in the metro area. The team got me through the selling process so efficiently and followed up the weekend after to make sure everything was going great! My family has bought 8 Nissans from them and they are the best! More

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Excellent new car purchase experience I just purchased a new Kia Soul+ from Luther Nissan Kia. It was a very pleasant and smooth process with special thanks to Tom Hagmeier, my Sales Prof I just purchased a new Kia Soul+ from Luther Nissan Kia. It was a very pleasant and smooth process with special thanks to Tom Hagmeier, my Sales Professional. He was very personable as well as professional in providing me with all the information I needed to make my purchase, and provided me with valuable pointers on using the technology and features in my new car. He was very effective at orchestrating the various steps in the purchase process, including the trade in of my old car. I also would like to thank Jamie Groth for taking me through the paper work and countless required signatures in a painless manner -- thanks to her good humor, sparkling personality and efficiency. In addition I worked with Dave Ramy, Brian Nerka and Nik Novotny. All were knowledgeable and pleasant and very helpful. ---- Thank you all for making my purchase experience a very enjoyable one. More

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painless purchase I was very impressed with the service I received when I purchased my brand new Nissan Altima 2.5SV from JP Liesenfeld at Luther Nissan. JP listened to I was very impressed with the service I received when I purchased my brand new Nissan Altima 2.5SV from JP Liesenfeld at Luther Nissan. JP listened to all of my needs and found the perfect match for me. JP went above and beyond to make sure I understood all of the fabulous features in my new car and showed me how to use every one of them. Jamie was also incredibly helpful with the financing. I am a life long customer now! What a team! More

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Second experience with Luther Nissan Kia With this being our second time working with Luther more specifically Alfredo Rodiles I am just as pleased with the experience as I was with the first With this being our second time working with Luther more specifically Alfredo Rodiles I am just as pleased with the experience as I was with the first. Alfredo listened to my needs and put us into the vehicle that fit perfect. From start to finish it was pleasurable, for me to say that is huge since I have always found car purchasing painful. More

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HIGHLY RECOMMEND this team! I'm a no-nonsense shopper. I drove on the lot with the intention to trade into a smaller vehicle. I was driving an Infinity QX56. Loved it, however I'm a no-nonsense shopper. I drove on the lot with the intention to trade into a smaller vehicle. I was driving an Infinity QX56. Loved it, however no longer needed a vehicle that size. Jake Vetter was immediate, friendly and fun to work with. He had me test drive a 2013 Nissan Pathfinder. It was a very nice vehicle, however missing a couple things I wanted. He listened to my requests and went to work searching other lots for what I was looking for. Jake new luxury was something I was used to. New was an option I couldn't afford not to consider. They treated me extremely fair with my trade and I feel I received an exceptional deal. Jake and Dave were an excellent sales team! Win for everyone! Jamie in finance was fun and knows how to get the job done in a hurry as I needed to leave for an appointment. I drove off in my beautiful Brand New Fully Loaded Pearl White Nissan Pathfinder Platinum Series. It is a gorgeous vehicle and fun to drive! I made several new friends that day.... . No pressure. No nonsense. Simply providing the options I asked for in a friendly, fun an straight forward atmosphere. More

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2015 murano sl Recently purchased a new Murano. Everyone at Luther Nissan was great especially my salesman Luke Horn.I am a tough buyer as I buy about 2 cars a year( Recently purchased a new Murano. Everyone at Luther Nissan was great especially my salesman Luke Horn.I am a tough buyer as I buy about 2 cars a year(parents,kids sibings etc).I also bought a 2013 Murano from Luther and this experience was equally as smooth as that one. No games no drama. Thanks again Luke and everyone I dealt with at Luther More

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Got a New Car ! I worked with Doug. He spoke instantly upon my arrival. Didn't have to wait around. He was very patient & listened well. He made me feel like I made a I worked with Doug. He spoke instantly upon my arrival. Didn't have to wait around. He was very patient & listened well. He made me feel like I made a good purchase with my car. I had to call a lot & I never got the impression that I was a bother or just business. I get very welcomed &I would recommend. I feel like they might have a great team. Every one here was awesome, respectful & kind. More

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New (to us) Dodge Journey, 2009 Visited last weekend to pick up a Dodge Journey that we saw on Car Soup. Salesman Joe Ray was very helpful and deserves a raise. He showed us the Visited last weekend to pick up a Dodge Journey that we saw on Car Soup. Salesman Joe Ray was very helpful and deserves a raise. He showed us the vehicle, rode along on the test drive, and even though it wasn't actually a third-row vehicle (as it was listed on Carsoup), he hustled to try to find us a comparable vehicle. After thinking it over, we opted for the vehicle, as the price was quite good, and the vehicle met our needs. He also was very straightforward regarding price, and he helped us reach an agreement with the management folks regarding compensation regarding the error in the actual listing; that left us pretty satisfied. The management folks were also fair when it came to negotiating a trade-in amount. Luke Horn was also quite helpful and friendly (AND TALL), and Mary Taaffe was very friendly regarding the financing and paperwork, and she helped us pick out a suitable warranty without trying to upsell us. She was also very efficient. (This was no mean feat because we had our toddler AND our infant with us.) As we drove home in the new car, my wife and I both remarked, "Well, that could have gone a whole hell of a lot worse." (Both in terms of the buying experience/price and in terms of a toddler/infant Chernobyl.) Count us as satisfied. More

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Fair and friendly! This is our second Sorento we leased from Luther Nissan Kia. Both times Stephen Cornell was are salesman. I can't say enough about the wonderful cus This is our second Sorento we leased from Luther Nissan Kia. Both times Stephen Cornell was are salesman. I can't say enough about the wonderful customer service Stephen showed us. From the great deal we recieved to his never ending knowledge of the vehicle itself. He also took extra time to make sure we understood how to use all of the options before we left. Jamie the finance manager also took care of us both times. I would just like to say in a time when good customer service is hard to find. Both Stephen & Jamie showed exceptional customer service. Luther Nissan Kia is very fortunate to have these two great employees. Thank you, Bob & Nadine More

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New Rouge Experience We went in just to look at either a Murano or a Rogue and Jake Vetter helped us purchase just the car we were looking for, maybe even a little more t We went in just to look at either a Murano or a Rogue and Jake Vetter helped us purchase just the car we were looking for, maybe even a little more than we had in mind. More

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