Jamie Herbranson
Jamie Herbranson at Certified Benz & Beemer
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Jamie Herbranson | Page 37

Product Specialist

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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4.9
404 Reviews

Hello I have been in customer service since I was a paperboy in Colorado as a kid. With 22 years in the restaurant business prior to my life in the automotive industry. I strive to provide VIP service to each and every client I get the pleasure to assist. I am a car aficionado here to help you find the car of your dreams.

Dealership Experience

10 yrs

Industry Experience

10 yrs

Specialties & Trainings

Customer Service Specialist

Employee Video

4.9

404 Reviews

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404 Reviews of Jamie Herbranson

February 09, 2016

Dealership Rating
Employee Rating

Great Car buying experience I bought a 2007 Land Rover Ranger Rover from Certified Benz and Beemer and couldn't be happier. Jaime was a great person to deal with! They gave me a More

by Kcwortley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 03, 2016

Dealership Rating

Great experience! Overall great experience! The team memebers knew a lot about the car I purchased and were a very knowledgable/professional group. Highly recomended i More

by Scamara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Barone, Jeff Hallenbeck

February 01, 2016

Dealership Rating
Employee Rating

Excellent Customer Service & Best Price I've been in the market for a new Acura RL to replace my 2002 RL. When I saw a 2016 on their website and did comparison shopping and inventory, Certi More

by Ahmed C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 30, 2016

Dealership Rating
Employee Rating

Worst car buying experience ever! I am very disappointed in how we were treated today at this dealership. We came in and planned to trade in two vehicles and buy two vehicles. They low More

by micka008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 22, 2016

Certified Benz & Beemer responded

Certified Benz & Beemer (CBB) is very disappointed to receive a review of this nature, especially since CBB's policy is to be as fully transparent as possible with each of its customers. This full transparency extends to the value of any trade-in vehicle. CBB uses Kelly Blue Book (KBB), a nationally recognized third-party source for valuing used vehicles. KBB utilizes its Trade-In Valuation Tool which considers all factors of a vehicle in reaching its valuation. Apparently, in this case, the customer did not agree with the valuation provided by KBB on the two trade-in vehicles and thought the valuations were too low. As for the comments of the sales representative, CBB has attempted to use this example as a learning tool for all of its sales representatives to make sure that all of CBB's customers do not feel discounted. As a final note, the owner of CBB did reach out to this customer to inquire if there was anything that CBB could do to make the customer happy. The customer respectfully declined CBB's offer.

January 27, 2016

Dealership Rating

nice experience It was the most expedited and pleasant service I've ever received in buying a car. High efficiency, good service attitude. and Jamie so friendly, and More

by tao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 24, 2016

Dealership Rating
Employee Rating

Great Experience We had a great experience at Certified Benz and Beemer. Everyone was great to work with. I would recommend the dealership to anyone. I appreciate n More

by Bigsky
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mohamed abdouni, Rich Kirch

January 18, 2016

Dealership Rating

Satisfied, excited- my car dreams came true! I had my previous car for over 10 years, first buying it when I was 16-17 years old. This is practically my first experience with a dealer, but I can More

by haloalo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lee Grubbs , Steve DeMarco, Trevor Gaiser, Bryan Sullivan, Tracey Weaver

January 18, 2016

Dealership Rating

Wonderful dealership and GREAT CARS! I have purchased many vehicles in the past, I must say this was the best experience I have ever had! Great employees. Thank you to Jamie (my Salesma More

by MikesJag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve DeMarco, Tracey Weaver, Peter Williams

January 11, 2016

Dealership Rating
Employee Rating

Great Service, Great People! Easy. Very professional. Extremely helpful and friendly. Great service. Nico is incredible. I have never had such a positive experience at a dealershi More

by Krisi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mohamed abdouni

January 08, 2016

Dealership Rating
Employee Rating

Excellent Service and Extremely Helpful I purchased a slightly used Audi S5 from CBB in mid-December, and was helped by several of their employees with this, primarily Jamie. Several weeks a More

by Trevor H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Val Atwood, Jeff Hallenbeck, Tony Lombardo, Bryan Sullivan, Peter Williams

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