Jamie Herbranson
Jamie Herbranson at Certified Benz & Beemer

Jamie Herbranson | Page 55

Product Specialist

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

Contact Me
5.0
590 Reviews

Hello, I have been in customer service since I was a paperboy in Colorado as a kid. With 22 years in the restaurant business prior to my life in the automotive industry. I strive to provide VIP service to each and every client I get the pleasure to assist. I am a car aficionado here to help you find the car of your dreams.

Dealership Experience

12 yrs, 4 mos

Industry Experience

12 yrs, 4 mos

Specialties & Trainings

Customer Service Specialist

5.0

590 Reviews

Write a Review

590 Reviews of Jamie Herbranson

March 12, 2016

Dealership Rating
Employee Rating

great I just purchased a pre-owned escalade from here and I am very pleased with the vehicle. They had it priced correctly and the whole process was quick a More

by jadiradi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Beyer

March 01, 2016

Dealership Rating
Employee Rating

Was worth the the 8hr. drive. My wife and I drove too Scottsdale Ariz. and purchased a Mazda CX-9. We were in contact with Jamie Herbransom over the phone. When we got to the Benz More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Berrin Bigott

February 28, 2016

Dealership Rating

Great experience This is the 4th BMW I have purchased over the years. First time from Benz & Beemer. I found the model and car I wanted on there web page, went in meet More

by DJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 26, 2016

Dealership Rating
Employee Rating

Easiest car purchase I have ever had These guys know how to work and deal with people. From the moment I walked through the doors I felt welcome and no pressure. Steve helped me find he More

by Steve s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve DeMarco

February 25, 2016

Dealership Rating
Employee Rating

Quality Through and Through We visited Certified Benz and Beemer initially because they had a couple of options that met our desires. We considered a number of cars and they qui More

by Gottry
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Nall , Berrin Bigott, Peter Williams

February 24, 2016

Dealership Rating
Employee Rating

Found what I was looking for I had been looking for a lightly used SUV at local dealerships over the past 8 months, but could not find anything compelling. I ran into a Certified More

by BlueSixString
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Kirch

February 10, 2016

Dealership Rating
Employee Rating

Great Car buying experience I bought a 2007 Land Rover Ranger Rover from Certified Benz and Beemer and couldn't be happier. Jaime was a great person to deal with! They gave me a More

by Kcwortley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 03, 2016

Dealership Rating

Great experience! Overall great experience! The team memebers knew a lot about the car I purchased and were a very knowledgable/professional group. Highly recomended i More

by Scamara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Barone, Jeff Hallenbeck

February 01, 2016

Dealership Rating
Employee Rating

Excellent Customer Service & Best Price I've been in the market for a new Acura RL to replace my 2002 RL. When I saw a 2016 on their website and did comparison shopping and inventory, Certi More

by Ahmed C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 30, 2016

Dealership Rating
Employee Rating

Worst car buying experience ever! I am very disappointed in how we were treated today at this dealership. We came in and planned to trade in two vehicles and buy two vehicles. They low More

by micka008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 22, 2016

Certified Benz & Beemer responded

Certified Benz & Beemer (CBB) is very disappointed to receive a review of this nature, especially since CBB's policy is to be as fully transparent as possible with each of its customers. This full transparency extends to the value of any trade-in vehicle. CBB uses Kelly Blue Book (KBB), a nationally recognized third-party source for valuing used vehicles. KBB utilizes its Trade-In Valuation Tool which considers all factors of a vehicle in reaching its valuation. Apparently, in this case, the customer did not agree with the valuation provided by KBB on the two trade-in vehicles and thought the valuations were too low. As for the comments of the sales representative, CBB has attempted to use this example as a learning tool for all of its sales representatives to make sure that all of CBB's customers do not feel discounted. As a final note, the owner of CBB did reach out to this customer to inquire if there was anything that CBB could do to make the customer happy. The customer respectfully declined CBB's offer.

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