Kathy was easy to work with.
We really enjoyed her and would ask for her next time.
We really enjoyed her and would ask for her next time.
More
by WISCH
Verified Customer
Verified Customer
Mar 12, 2024 -
Shottenkirk Fort Madison responded
Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Fort Madison in the future!
I always have great service with Shottenkirk’s service
department. Kirk and Danielle always take care of our vehicles
department. Kirk and Danielle always take care of our vehicles
More
by CARTROC
Verified Customer
Verified Customer
Service Price Transparency
Mar 08, 2024 -
Shottenkirk Fort Madison responded
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!
I recently embarked on what I thought would be a daunting
journey: purchasing a car 1,500 miles away, sight unseen. The very thought filled me with nervous anticipation, but my experience with Shottenkirk tu
journey: purchasing a car 1,500 miles away, sight unseen. The very thought filled me with nervous anticipation, but my experience with Shottenkirk turned this into an adventure I will gladly do again. Their remarkable team, led by the Brian in sales, transformed my anxiety into excitement and trust.
Brian is not just a salesperson; he's a guardian angel for car buyers. His commitment abundantly clear, especially as he communicated with me on his days off and meticulously guided me through the shipping process – a task beyond his call of duty since I had engaged my own shipping company. His dedication to ensuring my peace of mind was nothing short of heroic.
The excellence at Shottenkirk doesn't end with Brian. Jamie, the manager, and Jamie in finance, were pivotal during the transaction with top-tier customer service. Their communication was not just prompt and clear, but also warm and reassuring, making me feel like a valued member of the Shottenkirk family.
For anyone in the market for a car, whether you're local or thousands of miles away, Shottenkirk should be your go-to destination. Their team's ability to bridge the distance with exceptional service and genuine care is a rare find in the automotive world. Brian, in particular, is a gem – his dedication and sincerity set a new standard in customer satisfaction.
If you want a car buying experience that combines professionalism with a personal touch, making you feel confident and cared for every step of the way, look no further than Shottenkirk. Trust me, you won't be disappointed!
More
by seegs23
Feb 21, 2024 -
Shottenkirk Fort Madison responded
Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!
Great overall experience will be back to purchase more
vehicles in the future. Mike Wilson is great and has always been good when i shop there.
vehicles in the future. Mike Wilson is great and has always been good when i shop there.
More
by ADNBALDERAS20
Verified Customer
Verified Customer
Service Price Transparency
Feb 12, 2024 -
Shottenkirk Fort Madison responded
Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!
Great customer service!
Fantastic people work there. I wouldn’t lease or buy a vehicle from any other place!
Fantastic people work there. I wouldn’t lease or buy a vehicle from any other place!
More
by MALONETENAM
Verified Customer
Verified Customer
Feb 05, 2024 -
Shottenkirk Fort Madison responded
Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!
Always courteous, helpful, informative and go above and
beyond what’s required!! We wouldn’t go anywhere else!!
beyond what’s required!! We wouldn’t go anywhere else!!
More
by K_HOPE
Verified Customer
Verified Customer
Service Price Transparency
Feb 23, 2024 -
Shottenkirk Fort Madison responded
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!
Very professional and fast service.
Went above and beyond my expectations. Would highly recommend to anyone
Went above and beyond my expectations. Would highly recommend to anyone
More
by LEVIMEARDON
Verified Customer
Verified Customer
Service Price Transparency
Dec 20, 2023 -
Shottenkirk Fort Madison responded
LEVIMEARDON, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!
All Great People to work with.
Always willing to help solve the problems we have.
Always willing to help solve the problems we have.
More
by EBWORKS18
Verified Customer
Verified Customer
Dec 10, 2023 -
Shottenkirk Fort Madison responded
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!
Gregs Dealerships Are The Ones Every Dealer Wants To
Be..Ron Allen And General Manager Jamie Needs A Dale Carnegie Corase
Be..Ron Allen And General Manager Jamie Needs A Dale Carnegie Corase
More
by DARRELLDAVOLT
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Ron Allen
, Brittney McConnell, Dustin Overberg
Oct 23, 2023 -
Shottenkirk Fort Madison responded
DARRELLDAVOLT, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Fort Madison in the future!
Went above and beyond to get me in the truck I wanted for
the price I wanted to pay.
the price I wanted to pay.
More
by jwluda12
Other Employees Tagged:
Kris Pauly